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Mark314



Member Since: 28 Feb 2017
Location: Basingstoke
Posts: 19

United Kingdom 
Re: Another crank failure

Dobby wrote:
Mark314 wrote:
My Sport was purchased from this dealer, it has been serviced there, and I purchased the extended warranty in Feb this year, it’s an MY15 SDV6 AB with 73Kmiles


Mark, did you extend the 2 year approved used warranty that no doubt came with the vehicle when you bought it? Or was this warranty the dealers own from purchase?

I’m about to get to the end of my 2 year approved used warranty and wondering if I should extend it because of the crank problems.

Cheers


I extended the 2 years approved warranty I received after buying my sport. It was done on the LR website after they sent me a warning the warranty was expiring. ------------------------------------------------------------------
2020 Range Rover Sport SVR - Eiger Grey
2015 Range Rover Sport AB SDV6 - Aruba/Grey - Gone

Post #586127 Sat Aug 31 2019 8:38am
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gtr_skyline



Member Since: 28 Apr 2018
Location: St Albans
Posts: 182

United Kingdom 
Re: Another crank failure

Mark314 wrote:
About 10 days ago driving back from Norfolk via A14 I felt some vibrations when driving, seconds later a bang and then complete loss of power. I managed to coast safely to the side of the road but it was going no further.

Having lurked around this forum for some time I knew what the problem was as soon as it happened.

My vehicle is covered by extended warranty so it was a quick call to LR assist, no messing about they arranged for straight recovery, not even bothering with the investigation stage. Took 6 hours to get home, after a short break at South Mimms to switch relay service. Trip is normally 2.5 hours so not bad considering, I was kept informed of what to expect by LR Assist regularly.

Sport was recovered to my local dealer next day and was looked at couple of days later, in the meantime I was been provided with an f-pace via Enterprise.

Next day dealer confirmed it was a seized crank, and it was definitely not covered by the extended warranty. Dealer said they would contact Land Rover for goodwill payment, and advised they expected 100% goodwill, they also checked what car I had been provided with and later contacted Enterprise who then found me a MY19 sport instead of the F-pace.

My Sport was purchased from this dealer, it has been serviced there, and I purchased the extended warranty in Feb this year, it’s an MY15 SDV6 AB with 73Kmiles

Few days later dealer has confirmed all costs for engine replacement will be covered by goodwill, and the new engine has been ordered, should be back with me next week.

I understand things break, what’s important to me is how the suppliers respond. In my case I cannot fault LR Assist, the dealer, or Land Rover. I wanted to share my story to show there are good dealers out there, and Land Rover are not abandoning all customers who experience this issue, it's a shame Land Rover do not confirm they will cover all affected vehicles, instead of treated each case on its merits, I did have a couple of nervous days waiting for confirmation, but it does not appear to be a lost cause.


Good chance I will now replace mine with a new P400 HST early next year Very Happy

Mark


Glad all ok Mark.

These are amazing cars - I still have an intermittent airbag light issue on the dash - stopped annoying me now - just go with the flow - did a 160 mile round trip yesterday - loved every minute / mile it consumed - with all the inherent issues the SDV6 has, i have to agree - its a cracking engine - in Dynamic mode, the gear change is so smooth combined with the power delivery, one would think to was driven by a CVT gearbox.

My 2 year dealer warranty will run out next may - expect to keep the car for at least another year so will extend the warranty - thanks for sharing approx costs. Car has 25k miles so hoping plenty of life left in her yet...

Rgds
Prashan MY16, 3.0D HSE Dynamic, Barola Black, TV, Rear Entertainment, Opening Pan Roof, Meridian

Post #586239 Mon Sep 02 2019 1:16pm
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micalee



Member Since: 24 Apr 2014
Location: Warwickshire s
Posts: 241

United Kingdom 2007 Range Rover Sport TDV8 HSE Stornoway Grey

Are there any engines that this does not affect? And will a main dealer offer a guarantee fix if there are any issues? I really want a 3.0 SDV6 but this single issue and the thought of being massively out of pocket has put me right off.

Post #601016 Mon Jun 29 2020 8:07pm
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Dave-t



Member Since: 18 Jan 2020
Location: Glasgow
Posts: 159

United Kingdom 

Just make sure you have a warranty, any brand of car can have expensive problems, include the cost in your purchase budget. To reduce costs up you can always just take a warranty direct core package that covers the engine if that’s what you wanted 2015 RRS autobiography Corris Grey/Black roof
1994 Defender 90 300 tdi

2016 Disco 4 graphite
2012 Disco 4 XS
2005 Disco 3 S

Post #601027 Tue Jun 30 2020 6:38am
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Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3361

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

As Dave says,any brand can have problems so a good warranty is worth the money Andy.
2015 RRS AB Fuji.

Post #601028 Tue Jun 30 2020 6:57am
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Stevepd



Member Since: 22 May 2017
Location: Wiltshire
Posts: 617

United Kingdom 2006 Range Rover Sport TDV6 HSE Cairns Blue

Andy let me know of your experiences with eBay. My wife is selling her SLK but she has loaded the adverts on the free sites first. If it doesn’t shift then it will be the paid usual suspects. PM me if you prefer Thumbs Up . 2006 2.7 TDV6 HSE in Cairns Blue.

Post #601037 Tue Jun 30 2020 9:02am
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Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3361

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

If you use ebay,list on a classified ad,you only pay once about £20-£25 per ad,if you list as auction you get stung for 10%. Andy.
2015 RRS AB Fuji.

Post #601040 Tue Jun 30 2020 9:26am
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Chips



Member Since: 09 Nov 2017
Location: Shropshire
Posts: 74

England 

Dave-t wrote:
Just make sure you have a warranty, any brand of car can have expensive problems, include the cost in your purchase budget. To reduce costs up you can always just take a warranty direct core package that covers the engine if that’s what you wanted


I have just had this issue with my 2018 ( see other thread ) and while it was within warranty the dealer said providing you bought and serviced it through them that there would be good will from LR outside of warranty as it's such a known issue MY 16 RRS Autobiography & MY 2005 Discovery 3 HSE

Post #601074 Tue Jun 30 2020 8:50pm
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Dave-t



Member Since: 18 Jan 2020
Location: Glasgow
Posts: 159

United Kingdom 

After reading extensively on disco4.com I think once outside of the original warranty period then it really is luck of the draw, there are so many variations I wouldn’t hang my hat on LR helping out 2015 RRS autobiography Corris Grey/Black roof
1994 Defender 90 300 tdi

2016 Disco 4 graphite
2012 Disco 4 XS
2005 Disco 3 S

Post #601076 Tue Jun 30 2020 9:17pm
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sterling01



Member Since: 19 Apr 2015
Location: Kilmarnock
Posts: 74

Scotland 2007 Range Rover Sport TDV8 HSE Lugano Teal

It astonished me that the term "goodwill gesture" is used so often by LR. The term suggests that LR would not normally pay out on a particular claim, but on this occasion, as a gesture of goodwill, they will cover the cost. Surely as long as you have serviced the car to the manufacturers schedule, a warranty claim should be honoured.

I previously had a 2007 TDV8 and regret selling it. I now have a 2017 Audi A8 and am looking to sell it and get an L494. But I'm back on this forum reading horror stories about this car and the SDV6 engine. So whats the point of buying from a LR dealer if it is a complete hit and miss if they ever pay out on a claim?

Would Warranty Direct or Warranty Wise cover the crank shaft? Current - 2017 Audi A8 Sport
Gone - 2007 Range Rover Sport HSE TDV8 - Great car.

Post #601337 Mon Jul 06 2020 12:09am
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Dave-t



Member Since: 18 Jan 2020
Location: Glasgow
Posts: 159

United Kingdom 

WD seem to be the best bet.

I had a WW warranty once, never again, I paid to replace an engine........

LR approved used/extended warranty isn’t LR, I think it’s car plan and they don’t pay based on known fault. 2015 RRS autobiography Corris Grey/Black roof
1994 Defender 90 300 tdi

2016 Disco 4 graphite
2012 Disco 4 XS
2005 Disco 3 S

Post #601344 Mon Jul 06 2020 7:35am
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