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![]() | Home > Off Topic > Jaguar tops JD Power Listings |
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Leo Member Since: 17 Sep 2007 Location: Nomad Posts: 554 ![]() ![]() |
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XXXAngelXXX Member Since: 03 Mar 2006 Location: Krautland Posts: 10894 ![]() ![]() |
COOL ! |
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TB Member Since: 19 Feb 2006 Location: Depends who wants to know . . . Posts: 5927 ![]() ![]() ![]() |
Land Rover won "Most Improved Marque", but are still lanquishing down near the bottom of the list. |
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lespes Member Since: 16 Jun 2008 Location: Channel Islands Posts: 1052 ![]() ![]() ![]() |
I almost feel cheated, having a Suzuki and a Landrover and no faults to report |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 ![]() ![]() |
I'm on my 7th Land Rover product since 1996 - no need to change to any other brand, they seem to work OK for me! I've had minor niggles and a TD5 Disco2 I had broke down on the way to the dealers to collect a new Freelander1 so I reckon that doesn't count. My Defender is the car that I have owned the longest out of all the cars I have ever owned - 8 years now, and while it leaks when it rains and the doors come away from the seals when I get it over 65mph it has never broken down or had something fall off it that I haven't encouraged to fall off mistreating it offroad 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Kaine Member Since: 27 May 2006 Location: Hills of Shropshire Posts: 8902 ![]() ![]() |
Jaguar have always been top for various luxury components within the car for years - the AC system being one |
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TB Member Since: 19 Feb 2006 Location: Depends who wants to know . . . Posts: 5927 ![]() ![]() ![]() |
Would that be a Webasto system by any chance? |
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Kaine Member Since: 27 May 2006 Location: Hills of Shropshire Posts: 8902 ![]() ![]() |
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Another SW Member Since: 14 Mar 2009 Location: N Bucks Posts: 180 ![]() ![]() |
Note that the RRS came second in the large premium MAV sector though! (Second to some locally grown Lincoln truck as well - not that I'm accusing the respondents of being partisan of course!) |
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TB Member Since: 19 Feb 2006 Location: Depends who wants to know . . . Posts: 5927 ![]() ![]() ![]() |
Sorry Kaine . . that was a bit of a typo, it should have read Denso. |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 ![]() ![]() |
At least LR can consol themselves that they were ranked higher than Volkswagen, OK so it was one place higher at 238 faults per 100 vehicles to VW's 260 faults per 100............................................
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Supertrotter Member Since: 10 Mar 2006 Location: Brrrr.... guess where :o( Posts: 9905 ![]() ![]() |
I just hope when the new RRS comes out there are none/less of the gremlins that inevitably arise with a new model.
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 ![]() ![]() |
I'm not speaking from any point of experience here because I have never had to deal with LR Customer Services for a serious fault on any of my LR cars, but I think the problem for Land Rover is not the product per se. Judging by what gets posted here it is the lack of sympathy or willingness of LR Customer Services and some dealers to accept that people do get cars that are giving lots of problems from often very complex parts of the car. As we have seen on some posts here the majority of owners are pleased with their cars and will put up with small niggles that can be fixed at a service but to receive offhand or rude treatment from dealers or customer services when your £45000 car is going wrong is unforgivable and customers get their own back by badmouthing the company. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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leedsunited Member Since: 04 Aug 2008 Location: Selby Posts: 1368 ![]() ![]() ![]() |
Having owned numerous Lexus i must say that their reliability and customer service is second to none with one exception on customer service (James and the team at CHPR) |
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