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Bulldog



Member Since: 11 Jul 2013
Location: Birmingham
Posts: 89

United Kingdom 2010 Range Rover Sport TDV8 Autobiography Santorini Black
Warranty

Hi,
Has anyone used Auto-protect for a RRS autobiography 2010 MY for warranty ? been shopping around but I am shocked how many companies use the sliding scale for parts contributions "basically meaning I could potentially be paying upto 80% towards parts ( no thanks ) !!!!

cheers

Post #542836 Thu Dec 07 2017 8:45am
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 878

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

I don't know about Auto-protect and I didn't know any different when I bought my RRS in March 2016, but the non-LR garage I bought it from supplied me with a 15 month warranty from The Autogroup. It has proved to be a very beneficial arrangement from my perspective. Since I've had the RRS, I have had numerous issues (some of which like headlights are not covered by the warranty) and to date they have paid out some £2300 to me. The cost of the first 15 months cover for their "Ultimate" cover (the top level they do) according to my sales invoice was £470. At renewal they asked if I would like to extend it and I agreed a deal with them for 2 further years at a cost of £500. So total cost to me is £970 and I am covered until June 2019 on a car that will then be 11 years old! I call that a result. The list of the major work includes: N/S lower suspension arm, N/R rear wheel bearing, O/S front wheel bearing, front differential replacement, O/S front lower suspension arm, steering column lower u/j, alternator replacement - all covered by the warranty.

Of course its not the same level of cover as a LR warranty but I am fairly happy. And I am not aware of any sliding scale for parts contribution. The claims process is quite straightforward.

The only area where I have some concern is that they insist on using aftermarket parts if available and only LR parts as a last resort. But as it is the LR part that has prematurely broken (or I wouldn't be making a claim) this really doesn't worry me too much. In fact the reconditioned front diff, according to the indie I use, is better than the LR product as the parts used to recondition it are of better quality.

All in all I am happy with The Autogroup and I'm bloody glad I have it and could extend it. These cars should not break down with the regularity that they do but as they do I wouldn't be without a warranty. Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #542837 Thu Dec 07 2017 9:16am
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Bill Portland



Member Since: 01 Feb 2017
Location: Dorsetshire
Posts: 343

United Kingdom 2012 Range Rover Sport SDV6 Autobiography Orkney Grey
Re: Warranty

Bulldog wrote:
Hi,
Has anyone used Auto-protect for a RRS autobiography 2010 MY for warranty ? been shopping around but I am shocked how many companies use the sliding scale for parts contributions "basically meaning I could potentially be paying upto 80% towards parts ( no thanks ) !!!!

cheers


You might want to check whether they cover snapped crankshafts - http://www.rrsport.co.uk/forum/topic49343.html Very Happy Merc C220 estate Sport AMG
Merc C220 estate Sport AMG 125 year edition
Alfa GT
Rover 76 V6

Post #542838 Thu Dec 07 2017 9:39am
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Bulldog



Member Since: 11 Jul 2013
Location: Birmingham
Posts: 89

United Kingdom 2010 Range Rover Sport TDV8 Autobiography Santorini Black

Thank you I will obtain a quote from Autogroup. It sounds like you have had a good level of service from them, which is all we can ask from a warranty.

In terms of crankshafts, the 3.0 engine is known to suffer from cranks snapping. I however have the TDV8 3.6 engine which in turn has its own known issues with turbos. the 3.6 engine does suffer from crank issues but this is normally bearing failures as opposed the snapping cranks.

thank you for the replies so far

Post #542842 Thu Dec 07 2017 10:25am
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Tyrefitter



Member Since: 19 Jul 2015
Location: East Yorkshire
Posts: 1906

United Kingdom 2013 Range Rover Sport Supercharged Autobiography Fuji White
Re: Warranty

Bill Portland wrote:
Bulldog wrote:
Hi,
Has anyone used Auto-protect for a RRS autobiography 2010 MY for warranty ? been shopping around but I am shocked how many companies use the sliding scale for parts contributions "basically meaning I could potentially be paying upto 80% towards parts ( no thanks ) !!!!

cheers


You might want to check whether they cover snapped crankshafts - http://www.rrsport.co.uk/forum/topic49343.html Very Happy


LR Warranty Rolling with laughter Rolling with laughter Rolling with laughter Rolling with laughter Rolling with laughter Rolling with laughter please don't get me started,,im probably banned from every dealership.

Andy 2014 RRS SC santorino,coris roof.
2014 Evoque D-Lux Fuji
Previous motor.
2016 VW Amarok Highline,candy white
2014 RRS AB FUJI
2012 RRS Dynamic red edition Fuji
2012 RRS SE santorino
2015 Navara White
2008 RRS white TDV8
2007 RRS black TDV8
2002 RR Vogue
1996 P38 2.5 HSE.

Post #542845 Thu Dec 07 2017 11:09am
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 878

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Haha - Sorry Andy Smile

Looking at the terms and conditions page for The Autogroup, I didn't see anything about part contributions...but it would appear that clause 27 and/or 37 may preclude cover for the V6 crankshaft.

But as Bulldog says, our TDV8s don't have the same issues. They have issues - lots of them (as you know). Just not the same ones Whistle Rolling with laughter

Sorry - forgot to post picture:

Click image to enlarge
 Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #542850 Thu Dec 07 2017 12:22pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 878

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Just an update on The Autogroup as I have received a letter from the Claims Administrator for this warranty insurance.

Looks like they may be in a bit of bother but the good news is that there is no change to the cover as the Claims Administrator says they will be picking up the tab.

Click image to enlarge
 Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #557838 Thu May 31 2018 1:46pm
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Bulldog



Member Since: 11 Jul 2013
Location: Birmingham
Posts: 89

United Kingdom 2010 Range Rover Sport TDV8 Autobiography Santorini Black

Hi yes I had the same letter. Spoken to them and was told they are still planning to support until end of warranty period

Cheers

Post #557839 Thu May 31 2018 2:05pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 878

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Hi Bulldog - I did think of you when I got the letter. Glad they've confirmed that the cover will continue Thumbs Up Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #557841 Thu May 31 2018 2:21pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 16667

2013 Range Rover Sport SDV6 HSE Stornoway Grey

I can just see the FT headline “ Repairing Land Rovers bankrupts owners and Insurance company...” 2018 Melting Silver Mini Countryman PHEV - a test car before Seeing if I could go to totally Petrol/Diesel free motoring
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #557850 Thu May 31 2018 5:32pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 878

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Rolling with laughter Rolling with laughter Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #557889 Fri Jun 01 2018 6:46am
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Bulldog



Member Since: 11 Jul 2013
Location: Birmingham
Posts: 89

United Kingdom 2010 Range Rover Sport TDV8 Autobiography Santorini Black

Turbo has sized Censored Censored Censored
Garage called auto group and cut a long story short they will not pay for claim as the engineer told garage the seals fail in these turbos causing them to burn oil and then overheat !
The engineer must have X-ray vision as he has not seen the turbo or asked for a report from a specialist. I have not told them that I have worked at JLR for over 15 years in power train testing positions inc engine test, so I think I know a bit. I have asked for the engineers words to be put into an email and sent to me asap.
I am then going to send turbos to borgwarner for a full strip down and report. Once I have this the ombudsman is going to be contacted as I think this is incompetence and a true sign of the troubles they find themselves in.

Has anyone had a warranty payout against turbos ?

To say I'm annoyed is an understatement. My RRS ownership days are now numbered. My 2011my is having all of the exact same faults as my previous 07my.

Door latches
Lower arms
Rear ARC leaking
Wheel bearings
aRB bushes
Drop links
Rear upper boot issue
Alternator
Air con condensor
Turbos

Just for the record car has full service history.

Rant over I'm off to look at auto trader Big Cry

Post #559081 Fri Jun 15 2018 11:07pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 878

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Censored

Best of luck Bulldog Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #559087 Sat Jun 16 2018 7:19am
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Bulldog



Member Since: 11 Jul 2013
Location: Birmingham
Posts: 89

United Kingdom 2010 Range Rover Sport TDV8 Autobiography Santorini Black

just thought I would give an update.

After I sent an email to warranty company containing the turbocharger reports and explaining how the turbos work inc explaining that the intake system on a tdv8 will have traces of oil as these engines are fitted with EGR they have agreed to pay for the repair of the one failed turbo Very Happy

I havnt had vehicle back yet as ive been away, a bit happier than before, but still think i will look to change it.

Post #561694 Fri Jul 20 2018 3:14pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 878

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Slightly encouraging news but I can still understand your frustration. Every time I go out in mine, I get this feeling of elation to be driving such a fantastic car, but at the same time I am constantly on edge listening for the next bump, whine or graunch signalling another trip to the indie with cheque book at the ready!

Heart rate up because of the wonderful performance and up because I know its going to all come crashing down around me.

Just got back from a trip to Wales followed by a trip to Scotland. The car was faultless - there! That's torn it!!! Laughing Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #561695 Fri Jul 20 2018 3:26pm
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