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Revoke



Member Since: 03 Sep 2017
Location: Gainsborough
Posts: 13

United Kingdom 
AJD-V6 Crankshaft Recall

See http://www.rrsport.co.uk/forum/post566474.html#566474

Post #566477 Mon Oct 08 2018 1:05pm
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Revoke



Member Since: 03 Sep 2017
Location: Gainsborough
Posts: 13

United Kingdom 

Thanks to google translate:

https://www.jaguarkorea.co.kr/jaguar-recall-announcement.html

We sincerely apologize for any inconvenience and inconvenience to our customers.

Jaguar Land Rover Korea has been investigating possible flaws in the diesel 3.0 TDV6 engine used in some models from 2016 to 2016 with the Ministry of Land, Transport and Tourism in November 2017.

We have been working diligently and actively on all inquiry processes including data submission and field investigation in close cooperation with our UK headquarters for quick and accurate investigation. We have decided to voluntarily recall the defects as the manufacturer responsible for them.

This recall is based on the fault diagnosis that determines the possibility of future product defects due to misalignment of the engine bearings and the crankshaft gap, and the repair of the vehicle, which is determined to be defective in the fault diagnosis process, It will proceed from the 29th.

Details on the consultation and recall actions for defect diagnosis are available on the Jaguar Land Rover recall counseling number (080-894-1000) from October 8th.

Car booking reservations for defect diagnostics can be made through the National Jaguar Land Rover Service Center and the Jaguar Land Rover Recall Consultation Number (080-894-1000) from October 22nd.

Jaguar Land Rover Korea will do its best to minimize the inconvenience of customers and to finish this recall as soon as possible.


All employees of Jaguar Land Rover Korea Co., Ltd.

service information
- Recall counseling center (080-894-1000)
- Jaguar Land Rover Service Center

Post #566479 Mon Oct 08 2018 2:22pm
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Bill Portland



Member Since: 01 Feb 2017
Location: Dorsetshire
Posts: 348

United Kingdom 2012 Range Rover Sport SDV6 Autobiography Orkney Grey

Would be interested to hear what JLRCR have to say about that Merc C220 estate Sport AMG
Merc C220 estate Sport AMG 125 year edition
Alfa GT
Rover 76 V6

Post #566483 Mon Oct 08 2018 3:13pm
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1JBS



Member Since: 30 Oct 2010
Location: Henley on Thames
Posts: 503

United Kingdom 2012 Range Rover Sport SDV6 SE Orkney Grey

Amazing that this is happening in South Korea but not elsewhere in the World, wake up Land Rover and do the right thing and stand by your product !

Post #566490 Mon Oct 08 2018 3:51pm
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rich_sargie



Member Since: 08 Sep 2014
Location: hull
Posts: 145

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Bali Blue

I was using the landrover SDD Diagnostic software to active times climate on Saturday and there was a bulletin in regards to the tdv6 engine failure and a customer concerns section , i hadn't seen it before but I will check it out to see if they are acknologung there is a fault

Post #566497 Mon Oct 08 2018 5:18pm
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Revoke



Member Since: 03 Sep 2017
Location: Gainsborough
Posts: 13

United Kingdom 

https://www.jaguarkorea.co.kr/index.html

Run that web page through translate.google.com to find out more. Here's a couple of relevant bits from the FAQ:

Q 3-1. What are the costs of diagnosing and recalling faults?
The Jaguar Land Rover will cover all costs of diagnosing and repairing the recall.

Q 3-2. What services are supported during the diagnosis and repair of recall faults?
In order to minimize customer inconvenience, we are fully prepared to cooperate with retailers such as pick-up / delivery, bills and transportation support, and vehicle transportation.

1) In case of defect diagnosis, customer should provide consignment service on request. To do this, you must request a consignment service when making reservation through Jaguar Land Rover Official Service Center or Jaguar Land Rover Recall Consultation Telephone.

2) If the vehicle is determined to require replacement of the engine through fault diagnosis, we will support the customer who does not want to operate the vehicle from the fault diagnosis day to the repair completion date. During the waiting period from the date of fault diagnosis to the date of goods receipt for engine replacement, we will keep your vehicle free of charge.

3) For the engine replacement, we will provide the transportation service to the engine repairable center. After the engine replacement is completed, we will send the vehicle to you using the consignment service.

Q 3-3. How long does it take to diagnose faults and replace the engine?
Except for waiting time, it usually takes about 1 hour for fault diagnosis and about 3 days for engine replacement.
Free bills are available during the engine replacement period, and a free consignment service is available for fault diagnosis and engine replacement.

Q 3-4. Are there any disruptions to existing regular services due to fault diagnosis and recall?
26 service centers nationwide have staffed facilities to expand service hours every day, including weekends, and to designate recall-specific workbays and personnel to conduct fast vehicle inspections.

In addition, if you make a reservation through the official service center or recall call center prior to the diagnosis of defects, you can receive a free consignment service.

In addition to the recall, we are also working on overtime to inspect basic services to minimize the inconvenience of customers. In order to improve customer service, Jaguar Land Rover will add service centers in Ulsan, Incheon, Pangyo, Uijeongbu, Cheongju, Daejeon and Busan in 2018 and expand the Ilsan Service Center to increase the number of workplaces by more than 37% The expected.

In addition, we will increase our maintenance manpower by 50%, strengthen our maintenance manpower training, and plan to have more than 50 master technicians by the end of this year.

Post #566498 Mon Oct 08 2018 5:26pm
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Hog



Member Since: 03 Dec 2015
Location: The Netherlands
Posts: 176

Netherlands 2011 Range Rover Sport 3.0 TDV6 HSE Baltic Blue

I would call this EU customer discrimination, Shame on JLR! LR 3 HSE V8 gone
DiscoveryII V8 Gone
Discovery 1 V8 Gone
Mustang Shelby
Alfa Guilia (classic)

Post #566799 Fri Oct 12 2018 6:05pm
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Buckster



Member Since: 05 Mar 2015
Location: Hampshire
Posts: 1345

England 2013 Range Rover Sport SDV6 HSE Orkney Grey

Seems very strange only they would be doing this and not anyone else Rolling Eyes 2003 BMW M5 - 5 Litres of V8 Optimax Slurping Goodness in Carbon Black

2013 SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expedition Rack, 4x Warn SBD-160 Spotlights, Warn 9.5XPS Winch, Mantec Underbody Protection and Sump Guard, Full Easy Lift Suspension Module, LR Light Guards, 19"s on Goodyear Duratracs, ARB fridge, TuffTrek awning 😎

Post #566825 Sat Oct 13 2018 8:19am
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 2051

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

The part I don't really understand is, they will do a fault diagnosis to determine if engine requires replacement fair enough, they also say the diagnosis will take about an hour, again fair enough, but there is no way they can remove the sump to check the crankshaft and bearings and refit in a hour, so if it only takes a hour to determine if it requires a engine change they must know what to look for as the tell tale signs, and if that is the case then why the hell can't L/R check U.K vehicles, unless of course they think they will find to many that need replacing. I did think the first people knew of the issue was when the vehicle stopped abruptly, I am prepared to accept I might be talking complete and utter rubbish though. Laughing


Cheers
Col

Post #566827 Sat Oct 13 2018 8:51am
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Brit Plumber



Member Since: 05 Jan 2018
Location: Sleaford, Lincolnshire
Posts: 597

England 2012 Range Rover Sport Supercharged Autobiography Fuji White

Maybe they can do it from debris sampling the oil. That’s how they do it on aero engines and it’s very accurate. 2012MY RRS 5.0 Supercharged Autobiography (Current)
67 plate Focus ST Line (Current)
09 Mondeo 2.2 Titanium X Sport (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)

02 Ford Focus TDCI (Brilliant car sadly scrapped)
99 BMW M3GTII (Amazing car, written off By a Fiat)

Post #566828 Sat Oct 13 2018 9:19am
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wilf



Member Since: 08 Nov 2012
Location: on the naughty step
Posts: 848

Surely, if the failures are indeed down to bearing shells rotating and covering up oilways, there would be no debris until very shortly before the end?

Unless they are looking for fuel dilution of the oil? MY2016 HSE D SDV6 - gone due to fuel dilution problems.

By the age of 50 you have the face you deserve - George Orwell.

Post #566839 Sat Oct 13 2018 12:14pm
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 2051

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

Possibly excessive crankshaft end float, could check that at front pulley.


Cheers
Col

Post #566871 Sat Oct 13 2018 7:45pm
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