Hi folks, I have an L494 & until about a week ago the mobile data worked perfectly…then, whilst I see 4g signal I get no data passing for online media or Nav traffic.

So I changed the SIM (same carrier - UK EE) but still no passing of data…the only way I can get it to work is by pairing to my phone hotspot.

I tried a soft reset, keeping my finger on the power button but it wouldnt restart..so I bit the bullet & restored factory settings…still no joy…

Has anyone else had this issue & if so, any ideas how I can fix it??

Many thanks