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Member Since: 30 Oct 2010
Location: Henley on Thames
Posts: 509

United Kingdom 2012 Range Rover Sport SDV6 SE Orkney Grey
Warranty Direct Claim experience - very positive

Here is my recent experience of a claim with Warranty Direct -

My car went to Lancaster Land Rover for a routine service, I asked them to look at knocking from the front and rear suspension.

They reported back that the front and rear ARB Bushes needed replacing and the front lower arms on both sides needed replacing, total cost to do this was £1,541.94 this includes wheel alignment. This was shown a red action on their health check sheet which means replacement required.

I have a full warranty which includes main dealer labour rates so called WD to report the claim, a very quick call registered the claim, then the dealer was asked to contact them. The next day I received a call from WD to say they would pay out in full but I would have to pay three excesses of £50.00 which seemed fair as they could have claimed that there were 4 separate jobs.

So thank you to all who recommended WD over Land Rover Approved warranty (who certainly would not cover wear and tear or worn out bushes). I highly recommend WD following my personal experience. Apparently they are a Regulated Business so have to do what they say they will - Be Warned many other Warranty Companies are not Regulated! So do everything they can not to pay out.

Post #581255 Thu May 23 2019 6:35pm
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Member Since: 05 Mar 2015
Location: Hampshire
Posts: 1458

England 2013 Range Rover Sport SDV6 HSE Orkney Grey

Strange how you say LR warranty dont pay out on ARB bushes? Been replaced every time, even when they havnt been worn out but are squeaking they have acknowledged the problem and replaced them. Whistle 2003 BMW M5 - 5 Litres of V8 Optimax Slurping Goodness in Carbon Black

2013 SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expedition Rack, 4x Warn SBD-160 Spotlights, Warn 9.5XPS Winch, Mantec Underbody Protection and Sump Guard, Full Easy Lift Suspension Module, LR Light Guards, 19"s on Goodyear Duratracs, ARB fridge, TuffTrek awning 😎

Post #581266 Thu May 23 2019 9:38pm
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