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Three-Six Charlie



Member Since: 21 Mar 2019
Location: Wigan
Posts: 60

England 
Problem playing MP3s on memory stick (L494)

Help needed with an irritating issue playing MP3s via a memory stick

The Fat 32 formatted USB stick I'm using worked perfectly well in my Jaguar XFR, so should be Land Rover friendly too. All the older tracks that were already on the memory stick work fine in the Sport, but some newer MP3 tracks I've put on won't play, though they're the same format as the rest (these play fine when I plug the memory stick into my PC, so it's not a corrupt file problem).

When I select the track to play I get an error message stating 'File or Folder not available'. When I push the 'Help' option I get a screen saying 'Is the track a playable format (It's an MP3, so the answer must be 'yes'); 'Are the tracks protected in any way?' (If they are, I can't see it in the track properties, as all are ticked 'allow'); and thirdly, 'Is the device damaged?' (I very much doubt it as all the other tracks play)

Post #579323 Sat Apr 20 2019 2:22pm
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samd



Member Since: 21 Sep 2009
Location: Derbyshire
Posts: 117

England 

Could it be different bit rate?

Post #579326 Sat Apr 20 2019 2:48pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1726

2013 Range Rover Sport SDV6 HSE Orkney Grey

How did you create the newer one?
The MP3 format has developed over the years and you are probably using a subset that the Sport does not support. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #579329 Sat Apr 20 2019 3:14pm
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 
Re: Problem playing MP3s on memory stick (L494)

Three-Six Charlie wrote:
Help needed with an irritating issue playing MP3s via a memory stick

The Fat 32 formatted USB stick I'm using worked perfectly well in my Jaguar XFR, so should be Land Rover friendly too. All the older tracks that were already on the memory stick work fine in the Sport, but some newer MP3 tracks I've put on won't play, though they're the same format as the rest (these play fine when I plug the memory stick into my PC, so it's not a corrupt file problem).

When I select the track to play I get an error message stating 'File or Folder not available'. When I push the 'Help' option I get a screen saying 'Is the track a playable format (It's an MP3, so the answer must be 'yes'); 'Are the tracks protected in any way?' (If they are, I can't see it in the track properties, as all are ticked 'allow'); and thirdly, 'Is the device damaged?' (I very much doubt it as all the other tracks play)


Remember the mp3 is just the container, Many codecs are used with converting to mp3 .

I found that many "Downloaded" mp3s using some weird Chinese codec that didn't work in my Sport. I had to re-encode them with Lame encoder on Audacity and they all worked fine Wink

Give that ago.

Mines a 2012 so possibly the same Infotainment system as yours . My money will be on the encoder used !

Post #579332 Sat Apr 20 2019 3:58pm
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Three-Six Charlie



Member Since: 21 Mar 2019
Location: Wigan
Posts: 60

England 

Thanks all for the suggestions. It's possibly the converter I used. All the originals were converted from MP4 to MP3 using 'Ummy'. The latest were converted using 'Convertilla' as I'd run out of free conversions for 'Ummy' and I'm too mean to pay for software. Might try to find an alternative and see if that makes any difference.

Post #579346 Sat Apr 20 2019 8:07pm
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naks



Member Since: 15 Jul 2016
Location: Stellenbosch
Posts: 1107

South Africa 2013 Range Rover Sport Supercharged Siberian Silver

See http://www.rrsport.co.uk/forum/topic50824-15.html

I also couldn't play any of my mp3s until I saw this thread and followed the advice to concert the files using the Lame codec.

now all my music plays fine. Thumbs Up --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport Supercharged V8 HSE Dynamic



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ

Post #579353 Sun Apr 21 2019 6:46am
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Three-Six Charlie



Member Since: 21 Mar 2019
Location: Wigan
Posts: 60

England 

Problem solved-thanks all.

I used the free 'My MP4 to MP3 Converter' from Microsoft Store. It worked a treat.

Post #579355 Sun Apr 21 2019 8:08am
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