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Gandalf



Member Since: 11 Sep 2017
Location: Bacup,Lancashire
Posts: 110

England 2005 Range Rover Sport TDV6 HSE Rimini Red
Well that didn't last long problems

Bought my 2005 RRS HSE in December from a RAC approved dealer before I took delivery they did a full engine service replaced the timing belts and put it through an MOT. Noticed a vibration in the steering at over 60 mph and what I can only describe as a rotational droning noise, so took it to my indy who put it on the ramps and has found the following.
Rear prop centre bearing disintegrated
NSF wheel bearing has play in it you can feel and hear it knocking
Both rear drop links worn ARB
And there is play in the rear bushes
As the vehicle was sold with a new MOT ( the tester must have been blind or didn't give a Censored according to my mechanic ) am I right in thinking it's down to the dealer to put these problems right and am I best conducting all communication via email so I have a record. This is the first time in years I've bought from a dealer so not sure of the procedure now. If it ain't broken down it soon will
Pulling my Vanmaster tin tent with my 2005 RED RRS HSE TDV6

1973 Land Rover Series 3 110 safari Gone but not forgotten
1990 Discovery 200Tdi Gone thank god
1996 Discovery 300Tdi sadly missed
2003 Discovery TD5 Gone to LR heaven
2004 Discovery TD5 Gone to Aberdeen hope it likes it there
2005 RRS HSE Rimini Red (my Disco 3 in a posh frock)
Think I see a pattern here

Post #547929 Tue Feb 06 2018 9:55pm
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GodivaNige



Member Since: 14 May 2016
Location: Warwickshire
Posts: 329

England 2009 Range Rover Sport TDV8 HSE Buckingham Blue

Yep, back to the dealer with a list of your problems... start quoting consumer rights act and you could also mention a report to VOSA with the findings post MOT. You’ve been sold an unsafe car, make it clear you’re very unhappy and want everything repaired at the dealers cost.

I did the same when I found problems within the first 6 weeks, Evans Halshaw to their credit, obliged and paid for all of the faults to be fixed.

Emails are the way to go but in the first instance, a telephone call or face to face chat, backed by a confirmation email, should be your first move.

Post #547931 Tue Feb 06 2018 10:21pm
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Gandalf



Member Since: 11 Sep 2017
Location: Bacup,Lancashire
Posts: 110

England 2005 Range Rover Sport TDV6 HSE Rimini Red

Thought I had a claim against the dealer Thumbs Up just it's 20 years since I've bought a car through a dealer, always bought privately but I couldn't find the car I wanted so had to get one from a dealer. If it ain't broken down it soon will
Pulling my Vanmaster tin tent with my 2005 RED RRS HSE TDV6

1973 Land Rover Series 3 110 safari Gone but not forgotten
1990 Discovery 200Tdi Gone thank god
1996 Discovery 300Tdi sadly missed
2003 Discovery TD5 Gone to LR heaven
2004 Discovery TD5 Gone to Aberdeen hope it likes it there
2005 RRS HSE Rimini Red (my Disco 3 in a posh frock)
Think I see a pattern here

Post #547934 Tue Feb 06 2018 10:33pm
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GodivaNige



Member Since: 14 May 2016
Location: Warwickshire
Posts: 329

England 2009 Range Rover Sport TDV8 HSE Buckingham Blue

Have a read of this and good luck, hope you get a full and free repair.

https://www.which.co.uk/consumer-rights/ad...-my-rights

Post #547935 Tue Feb 06 2018 10:37pm
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Gandalf



Member Since: 11 Sep 2017
Location: Bacup,Lancashire
Posts: 110

England 2005 Range Rover Sport TDV6 HSE Rimini Red

Phoned the dealer today told him about the faults found, after a trip to the garage they us he's agreed to repair all the faults at his cost Thumbs Up goes in in 2 weeks. If it ain't broken down it soon will
Pulling my Vanmaster tin tent with my 2005 RED RRS HSE TDV6

1973 Land Rover Series 3 110 safari Gone but not forgotten
1990 Discovery 200Tdi Gone thank god
1996 Discovery 300Tdi sadly missed
2003 Discovery TD5 Gone to LR heaven
2004 Discovery TD5 Gone to Aberdeen hope it likes it there
2005 RRS HSE Rimini Red (my Disco 3 in a posh frock)
Think I see a pattern here

Post #547976 Wed Feb 07 2018 5:04pm
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Stevepd



Member Since: 22 May 2017
Location: Warminster
Posts: 165

United Kingdom 2006 Range Rover Sport TDV6 HSE Cairns Blue

Good news there then. Thumbs Up 2006 2.7 TDV6 HSE in Cairns Blue, Quantum remap.

Post #548017 Thu Feb 08 2018 8:34am
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GodivaNige



Member Since: 14 May 2016
Location: Warwickshire
Posts: 329

England 2009 Range Rover Sport TDV8 HSE Buckingham Blue

Yes, good news the dealer is standing by its obligation, especially as the car was serviced and MOT’d so recently.
Just goes to show a buyer has a right to expect no serious faults within a short period after a purchase, especially if it was advertised in ‘excellent’ condition or if faults were not pointed out during a test drive.
Buyers cant all be expected to be mechanically minded and it’s down to the dealer to highlight potential issues and if this doesn’t happen, it can be assumed a car is being sold with no faults. It doesn’t matter how old the car is, or the mileage it has covered, the car has to be fit for purpose if being sold without specific problems mentioned in advertising or by the dealer prior to shaking hands on a deal.

If during a test drive a fault is discovered and a dealer replies along the lines of ‘well, it is a 10 yr old car and has covered xyz number of miles, what do you expect given the price in the window’ and isn’t prepared to repair the fault prior to sale, the responsibility is still on that dealer to note the fault on the invoice if the buyer remains happy to make the purchase. If the dealer doesn’t do this, it has no proof that conversation happened.

The law is very much on the side of the buyer in the first weeks after a purchase, which begs the question, what is the point of these silly offers of a free 3 month warranty etc, used dealers tend throw in. They serve no real purpose.

Post #548020 Thu Feb 08 2018 9:51am
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wilf



Member Since: 08 Nov 2012
Location: on the naughty step
Posts: 739

They do serve a purpose - for the seller, trying to shorten a buyer's legal rights.

Typical motor industry trick. MY2016 HSE D SDV6

By the age of 50 you have the face you deserve - George Orwell.

Post #548098 Fri Feb 09 2018 1:50pm
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