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Lindab



Member Since: 20 Nov 2017
Location: Dundee
Posts: 76

United Kingdom 
Brake Fluid Change

My car was in for a recent 3rd year service (it has a 5 year service plan) It has only done 6000 miles. They said that as well as the service it would require a brake fluid change as this was recommended by Land Rover, but this is a chargeable item £54 & is not included in the service plan. I argued that if it was required by Land Rover it should be included in the service but they said no, its chargeable. Whats going on here, the service requires certain things done, ie oil, filters etc then they decide to add other items & charge for them. Either its service item or not. Has anyone else been charged for this & your thoughts on thi.s
2014 range Rover Sport

Post #543927 Sat Dec 23 2017 1:46pm
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Andy K



Member Since: 18 Sep 2015
Location: GL
Posts: 1787

England 2005 Range Rover Sport TDV6 HSE Rimini Red

It's fairly normal that the brake fluid change is an extra when I used to take my jag to the dealer.

Can't be that important then can it.

Just say no thank you most of the time

Post #543937 Sat Dec 23 2017 3:42pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: East Yorkshire
Posts: 1528

United Kingdom 2013 Range Rover Sport Supercharged Autobiography Fuji White

When my 14 went in for its 3 year service they said it needed brake fluid changing,,I told them not to bother & when I got back home I checked it & it was in the green on my tester,so nothing wrong with it.

Andy 2014 RRS SC santorino,coris roof.
2016 VW Amarok Highline,candy white
2014 Evoque D-Lux Fuji
Previous motor.
2014 RRS AB FUJI
2012 RRS Dynamic red edition Fuji
2012 RRS SE santorino
2015 Navara White
2008 RRS white TDV8
2007 RRS black TDV8
2002 RR Vogue
1996 P38 2.5 HSE.

Post #543939 Sat Dec 23 2017 3:52pm
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Stevepd



Member Since: 22 May 2017
Location: Warminster
Posts: 205

United Kingdom 2006 Range Rover Sport TDV6 HSE Cairns Blue

Andy,

What tester is this? Is it something to add to the toolbox or via the facilities at work?

Steve. 2006 2.7 TDV6 HSE in Cairns Blue, Quantum remap.

Post #543943 Sat Dec 23 2017 4:34pm
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ChunkRRS



Member Since: 20 Dec 2016
Location: Scottish Borders
Posts: 109

Scotland 

No brake fluid changes included on a Land Rover service plan?

Are they caring even less about customers than usual?

I didn't know they weren't included that's pretty harsh IMO

Post #543946 Sat Dec 23 2017 4:52pm
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Paddi



Member Since: 06 Jul 2012
Location: Hertfordshire
Posts: 1530

United Kingdom 2008 Range Rover Sport TDV8 HSE Java Black
Re: Brake Fluid Change

Lindab wrote:
My car was in for a recent 3rd year service (it has a 5 year service plan) It has only done 6000 miles. They said that as well as the service it would require a brake fluid change as this was recommended by Land Rover, but this is a chargeable item £54 & is not included in the service plan. I argued that if it was required by Land Rover it should be included in the service but they said no, its chargeable. Whats going on here, the service requires certain things done, ie oil, filters etc then they decide to add other items & charge for them. Either its service item or not. Has anyone else been charged for this & your thoughts on thi.s
2014 range Rover Sport


You should check the terms and conditions on the service plan. I can't find the complete document online but the Land Rover website blurb says Service Plans cover the cost of ALL SCHEDULED SERVICING. If the service schedule requires a brake fluid change then it's black and white; the cost should be covered by the plan.

Go on - kick up a fuss - you have been ripped off. 2008 MY Java Black TDV8 HSE

Post #543948 Sat Dec 23 2017 5:09pm
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ChunkRRS



Member Since: 20 Dec 2016
Location: Scottish Borders
Posts: 109

Scotland 

After reading this post I decided I wasn't having it, emailed my dealer and got an answer for you.

All scheduled service items are covered (apart from wear and tear items) so brake fluid changes are 100% covered by the plan. I suggest the technician has confused brake fluid with brake discs/pads.

Definitely go back and ask for money back

Post #543955 Sat Dec 23 2017 7:30pm
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insiorc



Member Since: 17 Jul 2016
Location: Orkney
Posts: 313

Scotland 2013 Range Rover Sport SDV6 Autobiography Firenze Red

Is this the same for non service plan services, where I'd expect if it is on LR's 'to do' list then it would be done as part of that service? Or do dealers get to cherry pick what they want to do according to the price payed? And on this I'd be expecting that fluids whether brake fluid or oils were covered within the service price?

Dennis 13MY Range Rover Sport Autobiography SDV6 - mine
14MY Range Rover Evoque Dynamic SD4 Black Pack - wife's
99MY Defender 90 TD5, Soft Top Conversion - my toy, and bairns favourite

Post #543961 Sat Dec 23 2017 9:31pm
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 1683

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

Extract from Service/Maintenance Sheet, note item No.9 asterisk get out clause. It's also stated in the Service History Book, this is for a RRS1 not sure about RRS2.


Adjust/Lubricate/Replace - Labour cost included in scheduled time except items marked *
Check - After the checking procedure, cleaning, adjusting, repairing or replacing is subject to extra labour and material cost.

8. Inspect brake pads for wear, calipers for leaks and disks for condition

9. Replace brake fluid (Every 3 years)*

Cheers
col

Post #543962 Sat Dec 23 2017 9:51pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: East Yorkshire
Posts: 1528

United Kingdom 2013 Range Rover Sport Supercharged Autobiography Fuji White

Stevepd wrote:
Andy,

What tester is this? Is it something to add to the toolbox or via the facilities at work?

Steve.

This is like mine Steve.
ChunkRRS,,you say the brake fluid change is covered under service plan.? When my14 went in for service in July They wanted to charge me around £80 to change it.

Andy. 2014 RRS SC santorino,coris roof.
2016 VW Amarok Highline,candy white
2014 Evoque D-Lux Fuji
Previous motor.
2014 RRS AB FUJI
2012 RRS Dynamic red edition Fuji
2012 RRS SE santorino
2015 Navara White
2008 RRS white TDV8
2007 RRS black TDV8
2002 RR Vogue
1996 P38 2.5 HSE.

Post #543973 Sun Dec 24 2017 9:56am
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Bill Portland



Member Since: 01 Feb 2017
Location: Dorsetshire
Posts: 286

United Kingdom 2012 Range Rover Sport SDV6 Autobiography Orkney Grey

Just waiting for the day when they say that oil is a wear and tear item and therefore not part of the service plan. Merc C220 estate Sport AMG
Merc C220 estate Sport AMG 125 year edition
Alfa GT
Rover 76 V6

Post #543976 Sun Dec 24 2017 10:31am
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RRSTDV8



Member Since: 13 Aug 2011
Location: Northamptonshire
Posts: 5689

United Kingdom 2008 Range Rover Sport TDV8 HSE Stornoway Grey

Why do people insist on using LR dealerships for servicing? The plans are obviously a con as they work hard to charge for everything other than the oil and filter. The work done will doubtless be substandard too so they'll be doing bad things to your vehicle in the name of servicing.

Cultivate a relationship with a decent indie. Someone who cares about the work he does because it's his name over the door. LR dealerships don't deserve your time or money. Avoid them like the plague. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #543995 Sun Dec 24 2017 4:26pm
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insiorc



Member Since: 17 Jul 2016
Location: Orkney
Posts: 313

Scotland 2013 Range Rover Sport SDV6 Autobiography Firenze Red

Of course you're right, an indie probably does perform a better service.

I wonder how LR's 'goodwill' towards a broken crank would go when not using an approved service centre?

Dennis 13MY Range Rover Sport Autobiography SDV6 - mine
14MY Range Rover Evoque Dynamic SD4 Black Pack - wife's
99MY Defender 90 TD5, Soft Top Conversion - my toy, and bairns favourite

Post #544020 Sun Dec 24 2017 10:26pm
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Disco_Mikey
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Member Since: 08 Apr 2012
Location: Dundee, Scotland
Posts: 2990

United Kingdom 

No better or worse than a full dealer history, it would seem Rolling Eyes MMP Land Rover - Land Rover + Range Rover Specialist
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DD2 3TN

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Post #544024 Mon Dec 25 2017 12:00am
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Smarttech



Member Since: 11 Jan 2017
Location: West Sussex
Posts: 206

United Kingdom 2012 Range Rover Sport SDV6 Autobiography Santorini Black

Was told brake fluid needs to be changed every 3 years and mine is due to be done. I only phoned up to book it for an MOT.
It went very quiet on the other end of the line when I said the car is only just 5 years old and when I was at school 3 + 3 made 6 so surely it's not due till next year.

I'm guessing the main dealer needs some work ! 2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior.

Post #546316 Sat Jan 20 2018 8:08am
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