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will_wonka

Joined: 03 Mar 2007
Location: Pouring hot oil on the local peasants
Posts: 835

2006 Range Rover Sport Supercharged HST Rimini Red

Hartwell Oxford Land Rover

One word......Shocking!

Anyone would think I was buying a Tata...........oh, i see My Gladiators:

RRS S/C HST - respect of the highest order
Freeloader 2 SE with all the toys - my baby RR

Disco3 - Gone
Defender 90 TD - Gone
FFRR Vogue - Gone
BMW X5 4.4 - Gone
LR Defender Tdi - Gone

Sat Apr 12 2008 7:54pm

JayMann

Joined: 19 Jan 2006
Location: Growing old is mandatory; growing up is optional.
Posts: 19931

2006 Range Rover Sport TDV6 HSE Buckingham Blue

So now tata own LR your gonna sell your RRS? RRS TDV6 Gone but still around

SL55 AMG
760Li Alpina
BMW 320D Coupe M Sport
BMW 320D M Sport
And A Van For The Dog

Oh and i love the girlzzzzzzzzzz!!!

Sat Apr 12 2008 9:03pm

TB

Joined: 19 Feb 2006
Location: Depends who wants to know . . .
Posts: 4791

2006 Range Rover Sport TDV6 SE Arctic Frost

Tata don't own Land Rover . . . yet. Arctic Frost TDV6 SE. Aspen Leather, Cherry Wood, Privacy Glass, PTI, Tow Pack, Mudflaps, Tasmods, a new Fuelflap, a RRSport.co.uk umbrella in the boot & a RRSport.co.uk sticker on the rear glass.
__________________

Sat Apr 12 2008 9:24pm

JayMann

Joined: 19 Jan 2006
Location: Growing old is mandatory; growing up is optional.
Posts: 19931

OK when they do take over 100% will you be selling then? RRS TDV6 Gone but still around

SL55 AMG
760Li Alpina
BMW 320D Coupe M Sport
BMW 320D M Sport
And A Van For The Dog

Oh and i love the girlzzzzzzzzzz!!!

Sat Apr 12 2008 9:26pm

TB

Joined: 19 Feb 2006
Location: Depends who wants to know . . .
Posts: 4791

No Arctic Frost TDV6 SE. Aspen Leather, Cherry Wood, Privacy Glass, PTI, Tow Pack, Mudflaps, Tasmods, a new Fuelflap, a RRSport.co.uk umbrella in the boot & a RRSport.co.uk sticker on the rear glass.
__________________

Sat Apr 12 2008 9:28pm

JayMann

Joined: 19 Jan 2006
Location: Growing old is mandatory; growing up is optional.
Posts: 19931

Not you! RRS TDV6 Gone but still around

SL55 AMG
760Li Alpina
BMW 320D Coupe M Sport
BMW 320D M Sport
And A Van For The Dog

Oh and i love the girlzzzzzzzzzz!!!

Sat Apr 12 2008 9:31pm

Martin
Site Administrator & Owner

Joined: 26 May 2005
Location: Shoreham-by-Sea
Posts: 2212

1988 NAS Replica Td5 Defender 90 Aegean Blue

Tata's ownership means investment and stability in at least the medium term - why sell up just because ownership changes? Things were looking a bit shaky under Ford given their problems in the US...

Did everyone stop buying Tetley tea because Tata own them? No..... Martin

Sat Apr 12 2008 9:31pm

TB

Joined: 19 Feb 2006
Location: Depends who wants to know . . .
Posts: 4791

I'll shut up then. Arctic Frost TDV6 SE. Aspen Leather, Cherry Wood, Privacy Glass, PTI, Tow Pack, Mudflaps, Tasmods, a new Fuelflap, a RRSport.co.uk umbrella in the boot & a RRSport.co.uk sticker on the rear glass.
__________________

Sat Apr 12 2008 9:56pm

JayMann

Joined: 19 Jan 2006
Location: Growing old is mandatory; growing up is optional.
Posts: 19931

Martin i'm not saying i'll sell just Tata will own LR so if i through like that then i wouldn't have bough the RRS in the first place with ford owning them RRS TDV6 Gone but still around

SL55 AMG
760Li Alpina
BMW 320D Coupe M Sport
BMW 320D M Sport
And A Van For The Dog

Oh and i love the girlzzzzzzzzzz!!!

Sat Apr 12 2008 10:02pm

will_wonka

Joined: 03 Mar 2007
Location: Pouring hot oil on the local peasants
Posts: 835

JayMann wrote:
OK when they do take over 100% will you be selling then?

Nope. I think Raj has his head very tightly screwed on and sees a good thing when he sees it. Things can only get better albeit only if it remains largely untouched and he lets LR continue with their current thinking.

. Anything like a move of production would remove the kudos for most people, so only then would I consider ditching......and that is not a negative comment, honest!!

My Gladiators:

RRS S/C HST - respect of the highest order
Freeloader 2 SE with all the toys - my baby RR

Disco3 - Gone
Defender 90 TD - Gone
FFRR Vogue - Gone
BMW X5 4.4 - Gone
LR Defender Tdi - Gone

Sat Apr 12 2008 10:03pm

JayMann

Joined: 19 Jan 2006
Location: Growing old is mandatory; growing up is optional.
Posts: 19931

Did you know a lot of car parts a build in India now!

oh and i don't think the tata family will mess with Lr or jag they didn't with Tetley tea anyway RRS TDV6 Gone but still around

SL55 AMG
760Li Alpina
BMW 320D Coupe M Sport
BMW 320D M Sport
And A Van For The Dog

Oh and i love the girlzzzzzzzzzz!!!

Sat Apr 12 2008 10:21pm

Josh

Joined: 24 Dec 2005
Location: Here, there and everywhere
Posts: 1440

2008 Range Rover Sport TDV8 HSE Bonatti Grey

Re: Hartwell Oxford Land Rover

will_wonka wrote:
One word......Shocking!

Anyone would think I was buying a Tata...........oh, i see

So having digressed......what is the issue with this dealer. They're a bit in the middle of no where so I'd a thought they be glad of your custom or perhaps they don't see many customers. MY08 RRS TDV8 HSE, Stornoway Grey, Ebony and Zabrano, sunroof, hybrid tv, premium ICE, rear E diff, privacy glass, side steps, mud flaps, S/Grey mirror covers, Venture shield,tasmods, smoked indicators, Larini sports exhaust, etc, etc.

Sun Apr 13 2008 11:40am

will_wonka

Joined: 03 Mar 2007
Location: Pouring hot oil on the local peasants
Posts: 835

TBH, I think it was the total lack of interest. It was all quite depressing as an experience overall. When I arrived it was empty and they were all just sitting around. Cannot remember the guys name that came upto me, but he could not seem any more disinterested, in fact, Ghandhi would have been more interested and we all know his card was punched years ago!

Maybe I caught them on a bad day, but I guess that's just it, when you are selling "premium" product, you cannot have a bad day. Ok, turn up in a beaten up Escort and it is unlikely that you are going to buy an £70k FFRR, but you might....and that's just it, might may just turn into a commission windfall. Maybe I am getting picky in my old years (36!!!) but I expect good CS whenever and wherever I go now. I am convinced I am going to end up like one of the old gits on the muppets!!!!

A. People command better attention, after all we are spending 4 times the price of an average car, so CS should be 110% at ALL times

and

B. Not one attempt was made as to whether I was a genuine or a complete timewaster, he simply rambled on and kept looking out the window occassionally. This down to the fact, as I learnt later, becuase he was expecting a customer for a FL1.....as soon as they arrived he switched off quicker than a striped lizard on hot asphalt.

Things like that irritate me and the sole reason why I would never return. Now I am not saying that I should take priority here (although naturally, I do!!! ), but he should have either got someone else to come over and handle my enquiry or taken my details and asked if it was possible to return. He did neither, which is the sole reason why I would never return, ever.

As a comparitor, it reminded me of entering a Rover dealership when Rover were on the verge of going under, all very depressed and a complete lack of interest. Something you may get away with selling £8-20k cars, but not when selling a premium brand where the avge price is £40k+.

Overall, pretty p*$$ poor and for that reason the quicker LR root these types of stealers out of their network the better.

Whine complete. My Gladiators:

RRS S/C HST - respect of the highest order
Freeloader 2 SE with all the toys - my baby RR

Disco3 - Gone
Defender 90 TD - Gone
FFRR Vogue - Gone
BMW X5 4.4 - Gone
LR Defender Tdi - Gone

Sun Apr 13 2008 3:49pm

Charles Hurst Park Royal
Site Sponsor

Joined: 15 Nov 2007
Location: West London W3 0SL
Posts: 326

Will,

We're a little further down the M40, but if you need any assistance then let me know as we'd be happy to help.

James Paul King - Service Manager paulking@charleshurstgroup.co.uk
Andy Harding - Parts Manager andrewharding@charleshurstgroup.co.uk

Please mention "RRSPORT.CO.UK" when enquiring!

Charles Hurst Land Rover - Park Royal
152 Dukes Road
London
W3 0SL

0208 992 2299 www.charleshurstlondon.co.uk

Mon Apr 14 2008 8:20am

modbarra

Joined: 10 Jan 2008
Location: northampton
Posts: 33

2007 Range Rover Sport TDV8 HSE Buckingham Blue

Hartwell Oxford and Northampton must be worst dealers, many issues but eg: purchased new disco in oxford, not all paperwork signed so arranged for it to be completed in northampton branch, was PHYSICALLY assaulted by dealer principal>!!!! as he pushed me from his dealership due to not buying from him but signing the papers there.... (appology and free accessories given to keep the deal), later purchased a FFRR, later had abs electrical fault, refused to repair it as "we believe you may have used a hose to wash the car" said Northampton.... later on trying to arrange deal on newer FFRR told "not enough profit in the deal so cant help you"......! Marshall Bedford every time for me. FFRR and last year the RRS... excellent sales/aftersales

Mon Apr 14 2008 8:48am

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