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Scotty1980



Member Since: 08 May 2022
Location: Somerset
Posts: 30

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Stornoway Grey
Media system fault after carwash

Hello Electronic geniuses!

So my stunning RRS has developed an interesting fault with the media system. So first of all the background. Bought the car over the weekend and drove it home (2.5hr trip) the media system was perfect, had my Bluetooth dongle in the iPod connector and the system sounded awesome. Got up the next day and took the car for a wash, got back in the media system started to go crazy. So here are the symptoms

1. Popping and cracking sounds
2. When the above happens there is no sound at all from the speakers
3. When the above happens the icons for radio, aux, CD etc, grey out and come back on (sort of flashing on and off all over the place).
4. When the above happens I can’t control anything on the media no button press (touchscreen or physical button) works.

It will do this for 30secs then come back to life and the sound comes back on, it’s intermittent and has no timing that I can see to it. Any ideas what I have done?

All comments are very welcome.

Post #624077 Sun May 08 2022 7:49am
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scarey



Member Since: 07 Jan 2011
Location: in the cloud
Posts: 410

sounds like water has got into the electronics ...check for water ingress..

Post #624078 Sun May 08 2022 9:27am
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Scotty1980



Member Since: 08 May 2022
Location: Somerset
Posts: 30

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Stornoway Grey

Hi Scarey,
Thanks for the reply. I’ve had the scanner on it and there is 5 fault codes with the dab module and 1 fault code on the APIM module. All start with u3000- and all say general module. I don’t even know where the modules are located. I have just tried the hard rest by removing the pos and neg terminals of the battery, waiting 20mins then touching the terminals of the cables to together before refitting to the battery but I still have the same faults. Anyone know where the modules are located in the car?

Post #624081 Sun May 08 2022 12:37pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1738

2013 Range Rover Sport SDV6 HSE Orkney Grey

User NAKS has a link to the workshop manual in his signature 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #624084 Sun May 08 2022 1:12pm
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Scotty1980



Member Since: 08 May 2022
Location: Somerset
Posts: 30

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Stornoway Grey

Thank you jimbg.

Your a legend! I will search for NAKS.

Post #624086 Sun May 08 2022 1:21pm
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 4835

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

Never got around to bookmarking the document sections yet, but Audio starts around page 87, Component Location page 110.

https://drive.google.com/file/d/1JVqh3mQXa...sp=sharing

Cheers
Col

Post #624103 Mon May 09 2022 1:39am
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Scotty1980



Member Since: 08 May 2022
Location: Somerset
Posts: 30

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Stornoway Grey

Cheers Col.

I will have a look.

I asked my wife to take it to the local garage for a battery test. The read out is in the photo below. The test recommends to change the battery. Lots of threads on here concern the battery. What should a “good battery” be giving out? And could the carwash have been just a coincidence?

Post #624125 Mon May 09 2022 4:12pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1738

2013 Range Rover Sport SDV6 HSE Orkney Grey

I would give it a good charge first? 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #624126 Mon May 09 2022 4:22pm
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RRSTDV8



Member Since: 13 Aug 2011
Location: Northamptonshire
Posts: 8834

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

Scotty1980 wrote:
Cheers Col.

I will have a look.

I asked my wife to take it to the local garage for a battery test. The read out is in the photo below. The test recommends to change the battery. Lots of threads on here concern the battery. What should a “good battery” be giving out? And could the carwash have been just a coincidence?


I wonder what the 74% healthy is supposed to mean. The internal resistance doesn't look bad and the voltage at 12.52V is over 80% charged.

I'd be tempted to put it on a smart charger for 24hr just to see if a fully, fully, charged battery still causes the problem with the audio. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #624131 Mon May 09 2022 5:13pm
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Scotty1980



Member Since: 08 May 2022
Location: Somerset
Posts: 30

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Stornoway Grey

Hi RRSTDV8,

Good shout! It’s got to be cheaper than getting a new battery, so frustrating it’s just happened as a finished washing the car. Could it be the fault? Or is it just coincidence the infotainment system decided to play up at the same time.

Post #624145 Mon May 09 2022 10:08pm
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RRSTDV8



Member Since: 13 Aug 2011
Location: Northamptonshire
Posts: 8834

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

These vehicles can be quite sensitive to battery condition and general voltages through the system. It's amazing how something seemingly unconnected can cause problems. For example, I have a small USB device plugged in to the USB socket in the arm rest. Every now and then I find the car throwing up strange errors or the ICE system plays up. Unplug the USB and all is OK again. Leave it a while and plug it back in and it's still all fine. Until the next time - which is usually months away.

As I say, they do funny things. Laughing 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #624149 Tue May 10 2022 10:08am
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Scotty1980



Member Since: 08 May 2022
Location: Somerset
Posts: 30

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Stornoway Grey

Hi RRSTDV8,

Interesting. I connected a Bovee 1000 into the iPod connection in the armrest and I have kinda left it in there when I start and stop the car. I wonder if that could be a issue? I read the codes again last night and the dabm comes back with 7 faults, General module and antenna bands faulty.

I will try removing the bovee 1000 connection and restarting the RRS, clearing the fault codes and going again. I have ordered a workshop manual to remove the antenna to see if my jet washing has caused water ingress. I looked inside the side compartment in the boot and I can’t see any water or dampness in general. So I’m hoping it’s a combination of jet washing and the aftermarket Bluetooth dongle being connected. If I find anything I will post back with photos if possible.

Post #624150 Tue May 10 2022 10:19am
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Scotty1980



Member Since: 08 May 2022
Location: Somerset
Posts: 30

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Stornoway Grey

Hello all. Short update. The fully charged battery did not solve the fault. I ran the diagnostic tool again and the dab module has several fault codes for L band antenna and band 3 antenna which are intermittent and two that are permanent which just say control module. They are U3000 codes and the antenna faults are B codes. So I’m thinking it’s got to be the antenna on the roof which is the L band and sat nav antenna, plus the dab module potentially.

Any ideas if these need to be coded? There’s lots about on eBay as used items.

Post #624208 Wed May 11 2022 2:07pm
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Andy K



Member Since: 18 Sep 2015
Location: GL
Posts: 4779

England 2005 Range Rover Sport TDV6 HSE Rimini Red

I’m not that familiar with the facelift models, however the DAB models can be trouble some.

Basically you disconnect the orange optical loop at the dab module, and fit a bypass loop like this: to the orange cables
You could also disconnect power to the dab

https://www.ebay.co.uk/itm/2pcs-MOST-Fiber...635-2958-0

Obviously you won’t have DAB, but if things are better and you get some music it points the finger at the dab unit

On prefacelift models the amps give problems

Post #624247 Fri May 13 2022 6:55pm
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 4835

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

You could try disabling the DAB radio via the CCF files, whether that would actually prove anything though I wouldn't know, but it might give you a clue of some sort.

Cheers
Col

Post #624250 Fri May 13 2022 10:18pm
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