I'm supposed to be picking my daughter up tomorrow but not sure it's registered and taxed according to .gov site it doesn't exist

I haven't dared take it out of drive yet  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

There must be a secret code between dealers to "make sure you do something to annoy Muddy" it does seem to be what they do best.

I think you're right

Car jockey who picked up the loaner left a hire car here for collection and keys so I waited in all afternoon and nobody turned up - if they don't come in the morning it can stay here until after xmas now  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Your very quiet Muddy

Hope the new DS is living up to expectations bar it's couple of hiccups you mentioned on delivery.

Merry Christmas Ady and anyone else dropping in

Been a hectic few days with family visiting so not really been used much yet

Playing with incontrol other night and it said unlocked and boot open so went out to find tailgate had opened and hit brickwork but I'm sure I didn't do it

Had to drive to York couple of days ago and came across flooded road and was about to test the wading until recovery guy said he'd already pulled one like mine out that morning

On couple of junctions the stop start killed the car and couldn't get any power after so missed lights and got hooted at by motorists

Christmas eve a cat left foot and claw marks on bonnet so had to buy a cat scarer and seems to be working

Dealers refusing to pass on LR delay payment claiming trailer delivery cost more but cost was never mentioned or I would of collected

Feeling very disappointed this time and was more excited about the courtesy DS to be honest - totally let down

With Xmas, my birthday yesterday and new year I'm trying to relax and decide what to do next week

Have a good new year and hope the break is going well for you  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Dear o dear Muddy.... Not so Merry Christmas then Tbh, I think you had fallen out of love with this car before you took delivery I was really hoping you would come back with this new DS is far better than you were giving it credit for. Sadly not the case The dealer really should have discussed a delivery charge before delivery was made. That is out of order charging you for it without notification.
Onwards and upwards, don't dwell on it too much longer, it will spoil the new year festivities.
All the very best for the new year to you and your family Paul.
Hope the cat doesn't have to make use of its 9 lives by still going on your new motor.

Best to just forget about it and just enjoy the car. You have just been very unlucky.

Hopefully the new year will provide many months of trouble free motoring  2014 L405 SDV8 RR Autobiography

2012 RRS SDV6 HSE -Orkney Grey with A/B bodykit - Now Gone
2007 RRS TDV6 HSE - Zermatt Silver - Gone

Quick update

Dealer offered Xmas eve to swap roof rails and sort boot trim but wasn't budging on £400 from LR so I wasn't pleased and said not discussing it until after Xmas

Had another call new years Eve to say if I accept the silver roof rails I can have my LR goodwill payment

I explained the silver doesn't look right with the black trim IMHO so after further discussion been offered silver foglight surrounds as per HSE Lux to coordinate roof rails but not rear trim as it's too expensive

So what's the opinion here -

1. insist on black rails and battle for £400 goodwill returned or

2. take silver bezels and keep silver rails plus refund then draw line under this fiasco and move on  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Don't move on Muddy, I would have no one to feel sorry for and I would miss your battles with LR what would you do with your time if you didn't fight with your dealer and LR?

Keep up the fight Muddy, at least win or lose, you or LR will be a happy winner. With compromise, everyone feels like they lose  Gone - 2008 Stornoway Grey RRS 2.7 TDV6
Gone - 2009 Buckingham Blue RRS 2.7 TDV6
Gone - 2010 Alaska White RRS 5.0 V8 Aspirated
Gone - 2017 Chawton White RRS 5.0 V8 Supercharged
Current - 2010 Java Black RRS 5.0 V8 Aspirated
Current- 2024 RRS P400 SE Dynamic

If it's not the car you wanted you're never going to be happy, so stand your ground IMO. You asked for black rails, accept nothing less. Your goodwill payment is provided by LR for you, the customer, not the dealer. If they wish to claim for delivery costs that is an entirely unrelated matter and they have no right to withold your money from you.  Visiting from DISCO3.CO.UK
2006 Discovery 3 TDV6 Auto HSE Zambezi Silver

^^^ +1 for the above, accept nothing less than what you wanted at the time it was ordered Muddy  2003 BMW M5 - 5 Litres of V8 Optimax Slurping Goodness in Carbon Black

2013 SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expedition Rack, 4x Warn SBD-160 Spotlights, Warn 9.5XPS Winch, Mantec Underbody Protection and Sump Guard, Full Easy Lift Suspension Module, LR Light Guards, Light Force HTX230 Hybrid spotlights, 18� Compomotive PD1881 on 265/65/18 BF Goodrich KO2, ARB fridge, TuffTrek awning 😎

Option 1.
As you say, it doesn't look right with silver roof rails. It's their cock up. Let them put it right. Speak to Dealer principal and tell him you will do whatever it takes to recover your £400 goodwill jesture that JLR offered you.. Where will you have to take it for the roof rails fitting? Hopefully a dealer of your choice?

^^^^ "...Hopefully a dealer of your choice?..."

Preferably choose one that doesn't drop their cars of the ramp !!

Armstrong Massey York would be carrying out work

Just to clarify the DS pics when I ordered had silver tailgate and foglight trim so silver rails looked acceptable but LR changed to black trim on MY16 so I asked for matching rails

I'm tempted to save myself the hassle and take the silver foglight trim which would make my HSE look more like HSE Lux in much same way some on here have added autobiography bits to upgrade but not sure if it will look right especially if boot trim not changed

Or I keep them black and get rails changed to match then battle for my refund

Here are some lux pics with silver rails to give idea of finished look -

Click image to enlarge

Click image to enlarge

Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated

First off, everything from now on in writing so no room for wriggle on their part. Tell them you want the correct trim colours as ordered. Tell them you want your £400 or you'll take them to small claims court. Oh and make sure LR are copied in on everything. The more that LR are force fed how poor the dealer network is the more chance that they might do something about it.

If you don't want to go on as above, take the £400 and use it for the first service and just get on enjoying the drive; after all you can't see the trim when you're driving it. Oh, and get it serviced at an indie please. No need to give poor dealerships any more money. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed