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Autobiography



Member Since: 19 Jun 2012
Location: Londres
Posts: 331

Car in the dealer and has been driven 15 miles today...

My new car has been driven 15 miles today on a 40 minute journey averaging 18mpg according to InControl when it is in the dealership for 'snagging'.

I have no idea what would denote them needing to drive it so much and I've not averaged as low as 18mpg on any journey to date in the SDV6.

I'm guessing they've 'ragged it' which has annoyed me.

Am I overreacting? Should I ask why it's been driven?

Post #477929 Mon Oct 26 2015 10:44pm
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R444SPT



Member Since: 20 Mar 2015
Location: Offroad somewhere
Posts: 217

United Kingdom 

I make that an average of just over 20mph?
Your in control app should give you the route taken and start end time which may with some common sense applied allow you a better interpretation of how it's been driven.
I have a 2 mile trip for sunday papers and often get 10-15mpg as opposed to 30+ mpg when doing 50-70.


Equally you may be spot on and they have caned it and then even more like Miss Daisy afterwards!!

Post #477930 Mon Oct 26 2015 10:53pm
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JSR2014



Member Since: 10 Feb 2015
Location: Kent
Posts: 341

England 2013 Range Rover Sport Supercharged Santorini Black

Your journey was longer than mine, having said that:

http://www.rrsport.co.uk/forum/topic40469.html 2014.5 Mariana Black 5.0 Supercharged V8 Autobiography

Post #477931 Mon Oct 26 2015 10:55pm
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jasons



Member Since: 26 Sep 2015
Location: Surrey
Posts: 93

2012 Range Rover Sport 3.0 TDV6 HSE Firenze Red

When I read posts like this, I'm glad I have got a dashcam in mine.

On one of the Audi forums I was on, one of the members set his to on the whole time it was out of his sight- he had asked them not to wash it and left a couple of post it notes to remind them of the fact.

The 2 techs took great delight in taking the pi$$ out of him and then giving it a wash badly. If I recall they also didn't do part of the service on it. Which was evidenced from the footage from the dashcam.

So, for my piece of mind my one is always on! 2012 RRS HSE. Firenze Red.

Post #477945 Tue Oct 27 2015 8:18am
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362bkr



Member Since: 06 Dec 2013
Location: devon
Posts: 856

United Kingdom 2012 Range Rover Sport SDV6 Autobiography Santorini Black

That's because they lent it me as a courtesy car when my RRS 1 was being serviced .................only joking 😀

Post #477962 Tue Oct 27 2015 3:29pm
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npinks
Site Moderator


Member Since: 27 Nov 2007
Location: Watching
Posts: 6716

United Kingdom 

was the snag something that entailed them needing to drive?

Post #477968 Tue Oct 27 2015 4:35pm
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SVR575



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1826

United Kingdom 

jasons wrote:
If I recall they also didn't do part of the service on it. Which was evidenced from the footage from the dashcam.

So, for my piece of mind my one is always on!



This is so common. work not done . It happened to me with a landcruiser no oil or filter changed . bastards. Evil or Very Mad SVR 2018 in Santorini Black.

Post #477989 Tue Oct 27 2015 8:11pm
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eddkawasaki



Member Since: 23 Feb 2015
Location: Lancashire
Posts: 93

United Kingdom 

Mine was dropped off at the dealers for a few (fairly minor) issues yesterday and its showing up as in Bradford right now, the dealers is in Bury some 36 miles away!!

So far since it went in yesterday its done 46 miles.

Last night it was at the dealers showing as unlocked with the window open!

I don't think I like this incontrol thing. Sometimes, ignorance is bliss

Post #478004 Tue Oct 27 2015 9:51pm
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muddywheels
Milk Float Man


Member Since: 01 Jul 2010
Location: East Riding of Yorkshire
Posts: 5584

England 

My first RRS had a 100 miles on it after service and I confronted dealer but got nowhere - it's disgusting that staff can have a jolly in our LRs and dealers deny it Evil or Very Mad

Incontrol, trackers and blackvue should stop this at last Thumbs Up Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #478023 Tue Oct 27 2015 11:11pm
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eddkawasaki



Member Since: 23 Feb 2015
Location: Lancashire
Posts: 93

United Kingdom 

after some further googling it appears that the car is at "just car clinic". they must be rectifying the paint issues with the front sill. i find it hard to believe that there is not a paint shop closer to bury than that! as long as it comes back in decent condition and the paint job is perfect then i'm not bothered.

Post #478046 Wed Oct 28 2015 8:12am
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npinks
Site Moderator


Member Since: 27 Nov 2007
Location: Watching
Posts: 6716

United Kingdom 

I was at my dealers this morning dropping my car off and speaking with the service chap whilst waiting on something I mentioned the In Control snooping he said if it was a new RRS then they might have had to regenerate the DPF with takes 20 mins then drive at set revs for 20 mins

They also mentioned that their paint company was just car clinic and they sent my car there when I found a blemish in the paint, was very happy with the result

Post #478069 Wed Oct 28 2015 12:39pm
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eddkawasaki



Member Since: 23 Feb 2015
Location: Lancashire
Posts: 93

United Kingdom 

npinks that's comforting about the paint. 2nd land rover 2nd paint defect! my evoque had a hair about 2 inches long in the wing! but the resprayed wing was a better finish than the factory.

the "DPF amber light" fix was on the job card i hope they did the regen on the run yesterday

Post #478103 Wed Oct 28 2015 8:18pm
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muddywheels
Milk Float Man


Member Since: 01 Jul 2010
Location: East Riding of Yorkshire
Posts: 5584

England 

My first RRS had hair in paint on rear door and had to be resprayed Evil or Very Mad

Watching building cars live Mini seems to have safeguard against that Whistle Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #478106 Wed Oct 28 2015 8:30pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

The care and attention that Mini was showing on the production line puts JLR to shame, and a mini costs ⅓ the price of many RRS's .................. I just hope a few senior managers at Halewood and Solihull were watching, but with the arrogant attitude of senior managers at JLR to customer complaints it wouldn't surprise me if there had been an instruction from JLR that employees were not to watchg the programs 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #478110 Wed Oct 28 2015 8:53pm
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