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rsr



Member Since: 10 Aug 2022
Location: Manchester
Posts: 30

United Kingdom 
Incontrol logon

Has anyone had issues logging in to the Incontrol services on Pivi? When I login I get a message to say activation is in progress and I'll get an email within 3 days to confirm. After the 3 days nothing comes through and when I go to login again I get an error. Dealer says I don't need to use it which I find strange.

Post #639435 Wed Feb 07 2024 9:53am
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Rowdie



Member Since: 14 Jan 2015
Location: Uk
Posts: 173

United Kingdom 

I had a tiny issue where mine logged itself out once in 3 months, and I had to log back in, but other than that no.


You absolutely need to log in to use Alexa, and any other services like TUNEIN, Spotify etc

Post #639436 Wed Feb 07 2024 9:59am
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B McP



Member Since: 01 Sep 2023
Location: Aberdeenshire
Posts: 12

Scotland 

I have the same issue - I can login via the internet no problem so I know the user credentials are correct. The dealer told me a few weeks ago that LR were updating the system so there should be a system update when it is ready - but I have my doubts about his explanation.

Post #639446 Wed Feb 07 2024 7:28pm
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rsr



Member Since: 10 Aug 2022
Location: Manchester
Posts: 30

United Kingdom 

I can use Alexa etc, the route planner app seems to be connected to my old car too. I thought the dealer had reset everything when I collect the car.
I don’t even know if OTA works for when Amy update may be available

Post #639485 Thu Feb 08 2024 10:19pm
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scrumps



Member Since: 01 Aug 2011
Location: Somerset
Posts: 458

United Kingdom 

rsr,

Try going into your online account via a PC or tablet and make sure you only have your new vehicle on the account.

Ref:- Activation, Doing it at 5he dealer in my new L461 was a pain. I followed the online process, which you need to have access to the vehicle to press one of the switches in the overhead console to start the process. Did it that way and all sorted in less than 10 mins.

Scrumps Somerset - Where the apples do grow and the cider do flow!
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Post #639538 Sat Feb 10 2024 1:13pm
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rsr



Member Since: 10 Aug 2022
Location: Manchester
Posts: 30

United Kingdom 

thanks for the info scrumps. I only have the one car in my account. I remember doing the overhead buttons bit which seemed to work. Maybe it is all connected and I don't need to worry about the login.

Post #639558 Sat Feb 10 2024 7:22pm
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