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Smarttech



Member Since: 11 Jan 2017
Location: West Sussex
Posts: 345

United Kingdom 
Booking service on line cheaper than on the phone

Rang the dealer last week to find out availability for a 36 months service and cost to which they said it would cost £545 all in and could be done within a week.
Decided I would book it in over the weekend so went online to do so and the same service at the same dealer is only £495 online which made me think the dealer was taking the Censored at £50 extra just for the joys of speaking to a person to book it ! 2017 SVR. SVO Scafell grey Ebony interior
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone

Post #601029 Tue Jun 30 2020 7:09am
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Disco_Mikey



Member Since: 08 Apr 2012
Location: Dundee, Scotland
Posts: 3703

United Kingdom 

No, but £500 for a 3rd service is taking the Censored Laughing

Post #601030 Tue Jun 30 2020 7:30am
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DrRob



Member Since: 23 Feb 2011
Location: Hampshire
Posts: 1780

United Kingdom 

West Sussex = forget main dealers. Lots of better options depending on your location:
Sussex Vehicle Services
Cedar Garage in Worthing
Gumtree 4x4
SLR in Haslemere
Petersfield Garage Services
Keith Gott

Most have access to LR servicing online thingy so any LR warranty will not be impacted Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* Current: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* Current: Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

Post #601032 Tue Jun 30 2020 8:03am
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Smarttech



Member Since: 11 Jan 2017
Location: West Sussex
Posts: 345

United Kingdom 

Disco_Mikey wrote:
No, but £500 for a 3rd service is taking the Censored Laughing
i know as it’s only oil and cabin filter but as it’s still under warranty I thought I would treat it Lol 😜
Next year is £890 or something silly like that ! 2017 SVR. SVO Scafell grey Ebony interior
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone

Post #601035 Tue Jun 30 2020 8:53am
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Stevepd



Member Since: 22 May 2017
Location: Wiltshire
Posts: 617

United Kingdom 2006 Range Rover Sport TDV6 HSE Cairns Blue

Treat it to what?. Treat it to to a thorough service at an indie and be kind to your wallet. As we’ve read so many times at service time from others, stay away. Thumbs Up 2006 2.7 TDV6 HSE in Cairns Blue.

Post #601036 Tue Jun 30 2020 8:58am
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RRSTDV8



Member Since: 13 Aug 2011
Location: Northamptonshire
Posts: 7043

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

Exactly. Giving a LR dealer a pocket full of your money to have them do a Censored poor job is not "treating it".

Get thee to a decent indie, save yourself some money and get a proper job done properly. Thumbs Up 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #601038 Tue Jun 30 2020 9:06am
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Smarttech



Member Since: 11 Jan 2017
Location: West Sussex
Posts: 345

United Kingdom 

It needs to go back to the dealer for a few warranty jobs and also needed a service so thought I would get it all done at the same time.
At the time I fought the price was reasonable as they wanted £200+ for the same service on my 2012 SDV6 but once I looked in to it I've since realised it's expensive for what they're doing. 2017 SVR. SVO Scafell grey Ebony interior
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone

Post #601042 Tue Jun 30 2020 9:40am
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DrRob



Member Since: 23 Feb 2011
Location: Hampshire
Posts: 1780

United Kingdom 

They are taking the Censored to be frank!
Any vat registered garage that uses genuine parts and follows the LR schedule (PDF copies on here somewhere) can do it and your warranty will be unaffected Thumbs Up
Get the warranty items done under them for free and then get the service done elsewhere and save a wad of cash
Main dealer Censored Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* Current: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* Current: Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

Post #601055 Tue Jun 30 2020 12:58pm
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Smarttech



Member Since: 11 Jan 2017
Location: West Sussex
Posts: 345

United Kingdom 

I've always used an independent up till now but as this was under 3 years old and still under warranty I thought I would use the main dealer. 2017 SVR. SVO Scafell grey Ebony interior
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone

Post #601062 Tue Jun 30 2020 4:19pm
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Dave-t



Member Since: 18 Jan 2020
Location: Glasgow
Posts: 159

United Kingdom 

Topix will give you the actual service schedule for your chassis number for each service. As long as you specify exactly to LR specs using LR parts then go to an Indy any day then you could treat it to some nice upgrades 2015 RRS autobiography Corris Grey/Black roof
1994 Defender 90 300 tdi

2016 Disco 4 graphite
2012 Disco 4 XS
2005 Disco 3 S

Post #601064 Tue Jun 30 2020 4:29pm
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Smarttech



Member Since: 11 Jan 2017
Location: West Sussex
Posts: 345

United Kingdom 

The main thing I was put off by using a independent this time was that the few I spoke to in my local area all said they had never had a SVR in before but surly it's not that much different to a normal one.

This didn't inspire confidence, next year it will be going to a independent ! 2017 SVR. SVO Scafell grey Ebony interior
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone

Post #601070 Tue Jun 30 2020 7:20pm
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Lindab



Member Since: 20 Nov 2017
Location: Dundee
Posts: 544

United Kingdom 

Put them on the spot & ask why they are overcharging you. Chances are, you may still get it for less than online quote

Post #601113 Wed Jul 01 2020 7:02pm
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DrRob



Member Since: 23 Feb 2011
Location: Hampshire
Posts: 1780

United Kingdom 

Smarttech wrote:
The main thing I was put off by using a independent this time was that the few I spoke to in my local area all said they had never had a SVR in before but surly it's not that much different to a normal one.

This didn't inspire confidence, next year it will be going to a independent !

I bet SLR or Keith Gott have had a few Thumbs Up Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* Current: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* Current: Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

Post #601117 Wed Jul 01 2020 8:09pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1267

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

DrRob wrote:
West Sussex = forget main dealers. Lots of better options depending on your location:
Sussex Vehicle Services
Cedar Garage in Worthing
Gumtree 4x4
SLR in Haslemere
Petersfield Garage Services
Keith Gott

Most have access to LR servicing online thingy so any LR warranty will not be impacted

And if you're towards the East of West Sussex, then the Thatched Garage near Uckfield, or my favourite - Groombridges in Heathfield (with free courtesy car). They employ proper mechanics who know the cars well Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #601138 Thu Jul 02 2020 8:16am
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