Well what can I say,when I purchased my15 AB from these clowns the salesman told me my car has a service plan with one service left,I bought it with 52000 ish miles only 4 months ago,took into Hatfields Pickering today for my FREE service only to be told it’s gone over its mileage,so I called GS in Sheffield to speek to the salesman that sold me the car & was told he will get back to me within 10 minutes,that was at 10.30 this morning & I’m still waiting for the call & it’s now 17.10.Looks like they are getting bad feedback left on their site. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Typical Guy Salmon, bunch of crooks and liars.
Hopefully they can and will do something to make amends.

How can t be over mileage?

16,000 x 4 = 64,000 or I am missing something? 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

They are saying it’s either 5 years or 50,000 miles,but when I bought the car it had 52,000ish miles.Hatfields wanted £550 for service which I told them not to bother as I’ll do it myself,they said as long as I use Landrover approved parts the warranty still stands so I’ll service it myself next week at a cost of about £100. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

While I was there I took a brand new Discovery sport R dynamic out & it was a BIG improvement over the old one & I like the idea the have gone to a stick for the gear shift as opposed to the old knob you just turn.





 Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Did they say they'd contacted the service plan people about the over mileage? I was booking in my wife's Evoque for her 5 year/last service so they asked the mileage which I guessed at over 51,000 and would rise before the service. They said it was over the limit but they'd speak to the service plan poeple, then emailed me saying everything was ok and would be covered. As it was it was my RRS with that mileage, her Evoque was 48000 at service time.
I only mention this as it's possible the dealer took it upon themselves to knock you back without checking? Not an issue with you doing it yourself I suppose. 13MY Range Rover Sport Autobiography SDV6 - mine
14MY Range Rover Evoque Dynamic SD4 Black Pack - wife's
99MY Defender 90 TD5, Soft Top Conversion - my toy, and bairns favourite

I could call them back but I might as well just do it myself & use the LR approved parts which I can get from a local company. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Not had direct relations with them except for asking for the service history and details of a replacement engine they fitted to my car under warranty prior to my ownership. They kept quoting data protection etc. All I wanted was some form of evidence, it took 10 minutes for me to convince them to give me just the work order number for the service history book.

Snooty cow! 2012 5.0 SC AB
Mods:
TPMS
Genuine LR DRLs
Remote Boot close from key fob
2016 Discovery 4 Mirrors AKA RRS2
2014 L405 Surround Camera retro fit (WIP)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE
2014 LR4 Homelink
2016 FFRR Electrochromatic Wing Mirror Glass

70 plate Focus ST (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)
1943 Whites M16 Halftrack (Current)
16 plate Eurofighter Typhoon, 2 x Eurojet engines with 20,000lbs thrust each. 1380mph

I’ve got the service history online which is all in order but their was one service left on the 5 year service plan & the salesman told me their was one left when I bought the car in March with 52000ish miles left,he should have known about the mileage cap being 50000.I wouldn’t trust another salesman at all in the future. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

This is the history for my car.

 Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

I had this with mine, they sold it to me saying it had an 80k cap, rather than 50. I queried it and even the provider said it was 50k. They assured me that they would just put it through as service pack and that would be that. I had it done in May with 52k and true to their word it went through fine?

I have one service left which I will get done next May, but that should also be inclusive, even though mileage by then will be likely 58k ish.

I wouldn’t do it yourself, stick a complaint in and as a minimum, I’d expect the supplying dealer too it,, gratis. Range Rover Sport HSE DYnamic SDV6 Velocity blue 2020 MY
Range Rover sport HSE Dynamic P400e Silver
Range Rover Sport 3.0 SDV6 HSE Dynamic 2016 MY
Range Rover sport 3.6tdv8HSE 2007 Gone
Range Rover sport 2.7tdv6SE 2005 Gone
Range Rover sport 2.7tdv6SE 2007 honey
Range rover Vogue 2005 4.4 - GONE and missed
BMW 535d M sport 2006 - GONE not as missed
BMW X5 4.4 2004 sport - GONE

Andy as hoppy above says get them to do it after you’ve checked. It’s an inconvenience for them, don’t take the easy route and do it yourself as it’s another customer who’ve been fobbed off and they can get back to doing profitable oil changes.

Steve. 2006 2.7 TDV6 HSE in Cairns Blue.

To be honest I don’t want to go back to guy salmon in Sheffield,I had a do with them when they touched the paintwork up on my car with wrong colour when I bought it. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Does anyone know a contact number I can call at LR to put a complaint in about Guy Salmon Sheffield so I can try get this sorted so LR can service my vehicle but I don’t want GS going near it. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Customer Experience Centre
Abbey Road, Whitley
Coventry
CV3 4LF

Email: lradvice@jaguarlandrover.com
Phone: 0370 5000 500

Customer Service Centre opening hours:
Mon to Fri: 08.00 - 21.00
Saturday: 08:00 - 17:00
Sunday: 10:00 - 16:00