Hi Thomas,

Thanks for the quick reply to my query.
Would be great if you did find a photo by chance!

By the sounds of things my step sounds worse than yours. The paint shouldn’t really be wearing off but apparently the warranty person has looked in to it and returned with the wear & tear verdict. I’ve asked them to check again and referenced the LTB this time so awaiting the feedback on that request but not holding out much hope!

Vehicle was registered May ‘16 so still within manufacturers warranty

Thanks again

Hi Barclay.

I'm afraid I don't have any pictures I am really sorry Typical I didn't take any of the side step wear straight away !!

Nope they are wrong it's not wear and tear If the special coating has come off due to just wear and tear and it is not showing any signs of scuffing or it being scratched off by being hit it will be covered they are just trying to get away with it !

Make sure they see the bulletin on topix which clearly states this !!

Definitely get it done as you are entitled to it being replaced

Let us know how you get on

Thanks.

Tom. Indus Silver / Santorini Black Roof MY16 Autobiography Dynamic Hybrid 354bhp. 22" Style 504 Alloys. Lunar Grey / Ebony Seats and Interior. Surround Cameras, Meridian Signature Reference sound system 1700watts, Adaptive cruise & Queue Assist, Blind spot closing vehicle , Adaptive Xenon Headlights, 4zone Climate, infra-red reflective glass, deployable side steps, and a few more extras .......

Hi folks,
Quick update on this one - car had been in for a service and I brought up the step issue again.
Long story short, the Dealer finally agreed to replace under warranty which I am very happy with.
My advisor on this occasion was great and made an effort to help me out as much as possible with the claim - which is sadly not always the case nowadays.

Thanks again for the input!

I decided to do mine myself they are very easy to remove all old paint was removed at the paint shop steps were masked up and sprayed now looking like new again as were looking really scruffy and mine is out of warranty....

Click image to enlarge

Aside from the side steps having a mind of their own...but that's ok says the dealer, they are saying the wear on the side steps is acceptable.

I have pointed them in the direction of the Topix update and await their findings. Current - 2019 L494 AB Dynamic
Gone - 2017 L494 AB Dynamic, Carpathian Grey, Ivory Leather, Stealth and 22’s

Hi All,

I am new to the forum.

I recently purchased a 2016 RRS and have the same issue with the paint wearing on the deployable side steps.

Can you advise how I can remove the tread plates on the deployable side steps?

I removed the 4 hex bolts but the tread plate refuses to budge.

Any advice would be greatly appreciated.

Thanks 🙂

Hi, I have a brand new OEM left hand side step for sale still in the box with fixing kit.....£250

Thanks Martyn, unfortunately it’s the right one that needs refurbishment on mine.

I can see on a previous post that you managed to remove just the tread plates on yours, can I ask how you managed to get them off please?

There's only 4 grub screw holding the steps on mate it can be removed in 5 minutes

Yeah, i removed those 4 hex grub screws but the tread plate was solid, wouldn't budge

Give it a tap with a rubber mallet

Thanks Martyn - I managed to get them off with some persuasion from a rubber mallet. 🙂

Martyn wrote:

I decided to do mine myself they are very easy to remove all old paint was removed at the paint shop steps were masked up and sprayed now looking like new again as were looking really scruffy and mine is out of warranty....

Click image to enlarge

Martyn wrote: