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Very Annoyed
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Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
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United Kingdom 
Customers in The USA are treated so much better.

Looking at another RRS site it seems that RRS owners in The USA are send a nice travel bag on the first anniversary of their ownership! Why don't we ever get any freebies from LR? Evil or Very Mad

If anyone from LR is reading this pm me for my address - would rather like a new Freelander to test! I have 3 kids, a wife and 2 dogs - a perfect family! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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Post #57571 Sat Sep 23 2006 9:10pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Customer service is generally much better in the US than it is here... for all their faults, the septics know how to treat you as a customer. 

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Post #57684 Mon Sep 25 2006 9:02am
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buchaneer



Member Since: 21 Sep 2006
Location: North East
Posts: 3

England 2006 Range Rover Sport TDV6 HSE Zermatt Silver

Shocked Censored
When I bought my TD5 Disco I got a very nice corduroy bear with Barber jacket!!
When we bought the wife's new Beetle Cabi last week she received a huge bouquet of flowers.
When I picked up my new RRS last Friday what did I get:--- Naff all!!
Even had to ask for a coffee!!!! That was after 30 mins of form filling, signatures and then looking at the car in the valet bay ( Wasn't even in the showroom gleaming like my last one).
Pay nearly £50k for a car and get SFA!!!!
Treated like a mug and then the service is crap. buchaneer

Post #57939 Mon Sep 25 2006 10:46pm
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dmljohnson



Member Since: 10 Aug 2006
Location: Miami
Posts: 5

United States 2006 Range Rover Sport 4.4 V8 HSE Zermatt Silver

I thought they threated everyone the same......i got a nice land rover bag, a card holder for the glove box, free rubber mats and 200.00 worth of gas...... 2006 RRS HSE
2005 MCS
2005 Jag S type R
1974 Mini Cooper S
1974 BMW 2002 TII
2004 H2

Post #57943 Tue Sep 26 2006 12:54am
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DSL



Member Since: 17 May 2006
Location: Heelands/Cobham (delete as appropriate)
Posts: 1045

United Kingdom 

buchaneer wrote:
Treated like a mug and then the service is crap.


First read that as "treated to a mug", initial thought was what a waste, they don't fit anyway! Spent £75k on 2 D3s & received nothing so its the same at the pikey end of the scale. Mind you for flowers, there is the nearest garden........ VA, your gaff would keep the local D3 drivers in flowers for years, what's the entry code???? Wink

Post #57985 Tue Sep 26 2006 11:48am
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Boaz



Member Since: 13 Apr 2006
Location: Los Angeles
Posts: 26

United States 2006 Range Rover Sport 4.4 V8 HSE Bonatti Grey

Land Rover just held an event here in the LA area that I thought was very nice from a customer service standpoint. Instructors there to coach you through a fun obstacle course built on the field of a soccer (a.k.a. "futbol") stadium. Luxury box overlooking the whole thing with free drinks and food for the family. Lots of other fun vendors, such as Segway, showing off their products. And they were showing several versions of the new navigation system touch screen, with sensory feedback. Lots of goodies in gift bag to take away as well. So far, I'm very pleased with the customer service of Land Rover. 2006 Bonatti Grey HSE; Ebony Lux Package; Bluetooth; Sat Radio; Rails & Crossbars; Mudflaps; Nitto TerraG's; Matt. 6:33

Post #58030 Tue Sep 26 2006 11:48pm
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Slimer



Member Since: 26 May 2005
Location: Nanny State
Posts: 224

United Kingdom 
Re: Customers in The USA are treated so much better.

Very Annoyed wrote:
Looking at another RRS site.....
Scab!

Post #58031 Wed Sep 27 2006 12:22am
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umbertob



Member Since: 23 Sep 2005
Location: Pasadena, CA
Posts: 944

United States 2006 Range Rover Sport 4.4 V8 HSE Chawton White

Boaz wrote:
And they were showing several versions of the new navigation system touch screen, with sensory feedback.


So YOU're the guy who broke that! Evil or Very Mad

Tactile feedback touchscreen aside - it really was broken by the time I showed up on Sunday - the interface looked pretty snazzy (although Windows/Macromedia based Rolling Eyes Reboot, anyone?), just like the one on the new Jaguar XK, except for the Jaguar logo of course, and the few extra gizmos included in the LR demo, such as the MP3/iPod/USB connections... I bet that interface makes it on the Sport/Disco3/LR3/FFRR by MY2008 or so. The USB connection in particular sounded intriguing, but we will see if it makes it to actual production or if it remains a prototype.

Click image to enlarge


And it's, ehm, football around here. Wink 


Last edited by umbertob on Wed Sep 27 2006 8:23am. Edited 1 time in total

Post #58038 Wed Sep 27 2006 6:19am
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XXXAngelXXX



Member Since: 03 Mar 2006
Location: Krautland
Posts: 10894

Germany 

zhat iz zhe new XK innenteriour... Shocked 
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Post #58039 Wed Sep 27 2006 7:30am
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umbertob



Member Since: 23 Sep 2005
Location: Pasadena, CA
Posts: 944

United States 2006 Range Rover Sport 4.4 V8 HSE Chawton White

Ya, zhat iz wie Ich pasted it hier... Laughing 

Post #58042 Wed Sep 27 2006 7:47am
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XXXAngelXXX



Member Since: 03 Mar 2006
Location: Krautland
Posts: 10894

Germany 

Gut Smile 
L 405 2013 FFRR 5.0 SC
--------------------------------------------------------------
WINNER - 2009 �Best Avatar� Award
WINNER - 2009 Comedian Of The Year Award


Post #58044 Wed Sep 27 2006 8:17am
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