How does windscreen replacement work these days ?

Do I need to talk to insurance first?

I'm with admiral ?

I just did it online when I was with admiral.

You might have to call and argue if you have a newer vehicle under lease/PCP and thus need an OEM part. RRS MY17 SDV6 AB
Evoque MY17 TD4 AB

And pay the excess Merc C220 estate Sport AMG
Merc C220 estate Sport AMG 125 year edition
Alfa GT
Rover 76 V6

Read through your policy documents, different Insurers have their own preferred windscreen repairers/fitters.

They recommend autoglass.

Booked it all thru the autoglass website, link from admiral website.

Ensure they fit the correct replacement, not a cheap copy. John

RRS MY12 SDV6 HSE. Sumatra Black/Ebony & Walnut + Dynamic Pack, + Cold Climate Pack + Memory Pack, Digital TV/DVD, Premium Leather, Cornering Lights, Cooler/Fridge Box, & most Options.

You really want Pilkington Opticool, doesn't have to be LR branded, but they will probably try to fob you off with a cheap Chinese copy.
The fitter will probably break the exterior "A" pillar trim clips on removal, so make sure he/she has a replacement set before you let them start or you may see them fly off at speed.

Job done.

Even came with new black A pillars

Lucky you !
Just over 2 weeks ago I contacted my insurance company regarding the n/s front window having a chip and small crack. They took all the details and £85 excess payment and said someone would contact me to book an appointment to come out a fit it. I have since chased them to be told we are waiting for the supplier to give us a price and availability of the glass.
The crack has now grown to 10 inches long and still not heard a thing regarding the replacement window. 2019 4.4 SDV8 Autobiography Velocity blue.
2017 SVR. SVO Scafell grey Ebony interior. Gone
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone

Oldandconfused wrote:

You really want Pilkington Opticool, doesn't have to be LR branded, but they will probably try to fob you off with a cheap Chinese copy.
The fitter will probably break the exterior "A" pillar trim clips on removal, so make sure he/she has a replacement set before you let them start or you may see them fly off at speed.

Yeah tried that with me, originally told insurance only wanted genuine L/R screen which they agreed to. Autoglass turn up twice with some screen made in South Africa I think, refused to let them fit either, eventually came with genuine L/R (Pilkington) screen in L/R packaging, even got £50.00 refund on my excess for the inconvenience.

Cheers
Col

Andy K wrote:

They recommend autoglass.

Booked it all thru the autoglass website, link from admiral website.

don't think so.

It's on their records.

They are putting the screen excess up by £20 this year (for everyone)

Shocking insurance is always going up, need to get a new screen myself

I had a cowboy window fitter out on Monday from the insurance company to replace my passenger front window who was a complete animal trying to remove the door card and cracked glass. The glass looked like someone had hit it with a hammer by the time he got it out to then find the new glass was cracked so he refitted the old one which is so badly damaged I haven't been able to use the car since.
Someone is coming out today with a second glass to fit. I told insurance company that I will not have the fitter from Monday and they need to send someone else as he is a rude and arrogant bodger who had no care for the car he was working on.

I have a collection of trim clips I found on the drive after he had left that should be holding my door card on.

Insurance company apologised for him leaving me with a car I can't use but said their is nothing they can do about it and they would try and get another glass as quick as possible.

Let's hope today is a better experience and I have the use of my car for the weekend! 2019 4.4 SDV8 Autobiography Velocity blue.
2017 SVR. SVO Scafell grey Ebony interior. Gone
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone