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dpg123



Member Since: 24 Mar 2016
Location: London
Posts: 54

United Kingdom 
Can you identify this part??

Hi Guys,
Can anyone help me with identifying a part I suspect may have flown off the underside of my 2010 RRS TDV8? i ran over it coming off the motorway. I stopped and recovered the part (whatlooks like a heat shield on one side, black plastic on the other and is about 0.8m x 0.5m in size. It has the following code stamped on it:
"AL995"
It may not actually be from my car at all as I cannot see anything obvious missing under the car.
Thanks!



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Post #503412 Mon Aug 22 2016 12:10pm
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Disco_Mikey



Member Since: 08 Apr 2012
Location: Dundee, Scotland
Posts: 4470

United Kingdom 2010 Range Rover Sport Supercharged HSE Santorini Black

Gearbox undertray Thumbs Up

Post #503415 Mon Aug 22 2016 1:19pm
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dpg123



Member Since: 24 Mar 2016
Location: London
Posts: 54

United Kingdom 

Thanks! I literally just had the car serviced (oil change + all filters etc) - is this a part that would have been removed as part of that work? It seems a bit of a coincidence it's come away on the first drive above 30 mph since the work...Am I OK to drive until I source a replacement? And finally, is it something I can reasonably replace myself?

Post #503419 Mon Aug 22 2016 2:33pm
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Andy K



Member Since: 18 Sep 2015
Location: GL
Posts: 5045

England 2005 Range Rover Sport TDV6 HSE Rimini Red

Needs removing to change diesel filter.

Fine to drive.

You need bolts to refit.

Post #503420 Mon Aug 22 2016 3:15pm
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Johnski



Member Since: 02 Sep 2015
Location: North Wales & North Yorkshire
Posts: 1407

Wales 2012 Range Rover Sport SDV6 HSE Lux Sumatra Black

I would suggest you Return to garage where service was carried out. John

RRS MY12 SDV6 HSE. Sumatra Black/Ebony & Walnut + Dynamic Pack, + Cold Climate Pack + Memory Pack, Digital TV/DVD, Premium Leather, Cornering Lights, Cooler/Fridge Box, & most Options.

Post #503438 Mon Aug 22 2016 9:08pm
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dpg123



Member Since: 24 Mar 2016
Location: London
Posts: 54

United Kingdom 

So, the car was returned to the garage where the service took place (RR London) and they were extremely apologetic. They replaced the part free of charge and rechecked all other areas they had worked on.

Thanks for the help in identifying the part guys. Good forum.

Post #503684 Thu Aug 25 2016 4:03pm
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Johnski



Member Since: 02 Sep 2015
Location: North Wales & North Yorkshire
Posts: 1407

Wales 2012 Range Rover Sport SDV6 HSE Lux Sumatra Black

Glad you got it sorted and the dealership put their hands up do to speak. Thumbs Up John

RRS MY12 SDV6 HSE. Sumatra Black/Ebony & Walnut + Dynamic Pack, + Cold Climate Pack + Memory Pack, Digital TV/DVD, Premium Leather, Cornering Lights, Cooler/Fridge Box, & most Options.

Post #503701 Thu Aug 25 2016 5:36pm
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dpg123



Member Since: 24 Mar 2016
Location: London
Posts: 54

United Kingdom 

Thanks John, they were great (the service centre). I'm on a forum for my car (the RRS is my wife's car) and the help and support is invaluable, both here and there. Keep it up everyone, sharing knowledge and camadarie is what it's all about. Thanks to all who replied!

Post #503729 Thu Aug 25 2016 9:16pm
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shakeapaw



Member Since: 17 Dec 2011
Location: in a mud hut in wigan
Posts: 948

United Kingdom 2007 Range Rover Sport TDV8 HSE Java Black

I'm more impressed that a dealer actually did some service work, I've never trusted them since my Freeelander was never actually serviced in the three years it went to them 07,TDV8,Black, Black Heated leather all round, Rear Entertainment with Headpones & Remote, TV, DVD, Pure Dab Digital Radio, Sidesteps, Adaptive Headlights, sunroof, now working fuel burning heater Smile)))

Post #503739 Fri Aug 26 2016 7:51am
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dpg123



Member Since: 24 Mar 2016
Location: London
Posts: 54

United Kingdom 

Really? Tell more! It was my first visit...

Post #503740 Fri Aug 26 2016 8:09am
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shakeapaw



Member Since: 17 Dec 2011
Location: in a mud hut in wigan
Posts: 948

United Kingdom 2007 Range Rover Sport TDV8 HSE Java Black

We bought a Freelander that came with three years free servicing, I never bothered checking it on its return from being serviced as she did less that 5000 miles, however after year two servicing the front window began misting up, so we took it back. I played dumb and told them it was my wifes car, which it was, and I was just doing as i was asked by bringing it in to be looked at.
After 5 hours they rang back to say they had run a full diagnostic and found the cabin filter to be blocked. The bill was £79.99 for the diagnostic, £19.99 for the filter and well over £100 in labour.
I paid and went home unhappy, and began doing some research.
The next year we booked it in for its final free service I marked every single service component,including the Pollen/cabin filter with a black ink pen with the reg number on them.
I never drove the car from their carpark, I just checked the air and pollen filters and found they had not been changed, they even wanted to charge me for a wash and valet when the car was still dirty, in fact i'm 100% certain they never even moved it.
I went back inside asked when the car would be ready, the receptionist said it was, I told her it hadn't even been moved, never mind had a service, with that she rang the workshop manager who wouldn't come out as he was busy.
The customer care manager was also busy so I asked if I could use their phone to contact Land Rover directly, she refused.
Long and short of this sorry tale is that everybody knew what was happening at this liverpool franchise (now closed down by Land Rover) because nobody came out to challenge me on my findings.
After almost an hour of waiting I went home and rang LR customer services the next day. They promised to look into the matter and call me back, they never did. 07,TDV8,Black, Black Heated leather all round, Rear Entertainment with Headpones & Remote, TV, DVD, Pure Dab Digital Radio, Sidesteps, Adaptive Headlights, sunroof, now working fuel burning heater Smile)))

Post #503756 Fri Aug 26 2016 2:01pm
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