Had the RRS in today to have the wheels balanced but noticed it was jacked up from points other than the approved ones. I don’t profess to know anything about this topic but the car suspension was not lowered first and the rear left wheel was still touching the floor whilst the other 3 weren’t. I was always told to lower the suspension first and to jack from the points by the side rails....

Lots of tyre places will jack off the suspension arms rather than the chassis points. Done correctly, it's fine to do so. It has the benefit of only needing to jack the thing up a couple of inches to get the tyre clear of the ground. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

As long as the jack wasn't sited on floor pans etc. and was lifted on the suspension components in the correct place, then it should be fine.
Having wheels still touching the ground sometimes confuses the system, but a restart usually sorts it out. Lowering suspension before jacking is not necessary. 2011 MY D4 HSE
Previously 2001 D2 TD5, 1996 D1 300Tdi, 1985 90 2.2 petrol.
Bikes! KTM, BMW, British, Classics and others.

Never lowered suspension before jacking up vehicle, and always use low profile jack under wishbone arms, just make sure they haven't jacked on the compressor on the n/s/r either, have seen clowns do that.

Cheers
col

BigPig wrote:

car suspension was not lowered first

Correct Flydive. And open one door.
Always Use the original jack points, RRS 3.0 SDV6 HSE Lux
RRS 3.0 TDV6 gone
LR 3 HSE V8 gone
DiscoveryII V8 Gone
Discovery 1 V8 Gone
Mustang Shelby
Alfa Guilia (classic)

I think the manual says to jack from off road height as they are writing for someone using the weak little supplied jack. You don't want to be lifting it any further than you have to on one of those!

When I jack mine with my trolley jack, I generally use the chassis points with a jack adaptor, jacking from normal height as it's easy with a decent trolley jack. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Yes, but why would you want to lift those extra 5 cm by "hand" when you can have the car to do it? '08 RRS TDV8
I converted my diesel RRS to run on an environmentally friendly mixture of caribou fat and baby seals oil

Because with my trolley jack it's easy and no real effort to do.  2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Well, then you could put the car in access mode, to have more fun  '08 RRS TDV8
I converted my diesel RRS to run on an environmentally friendly mixture of caribou fat and baby seals oil

Hi

Isn't the issue how the air suspension behaves? I always put to off road height and left the tailgate open. I thought that this stopped the air suspension from trying to adjust itself (i.e. lowering while lifted by the jack).

Much easier to use a trolley jack under suspension as suggested above. 2 pump, wheel off. Job done. Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* Current: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* Current. 1974 Lightweight 2.25L petrol. Old skool
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* GONE. Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

You can even have the car lift the wheel by itself

 '08 RRS TDV8
I converted my diesel RRS to run on an environmentally friendly mixture of caribou fat and baby seals oil

I usually lift all 4 wheels at the same time

 Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

this is how i lift mine. normal height selected.

Click image to enlarge