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Gandalf



Member Since: 11 Sep 2017
Location: Bacup,Lancashire
Posts: 160

England 2005 Range Rover Sport TDV6 HSE Rimini Red
talktalk WTF

Moving to Lincolnshire at the end of the month so just getting all my ducks in line, so contact talktalk to have broadband/phone account transferred guess what they don't offer there service where we are moving to Big Cry
OK I said so I just cancel our contract and find another provider Thumbs Up OH NO they say it's not that simple as you are technically canceling your contract you have to give 30 days notice or see if the new owner will take your talktalk line as we have to get openreach disconnect the service from you line Censored
So my gripe is this
(1) It's not my fault they can't offer me a talktalk service there
(2) What if the new owner dosn't want talktalk
(3) They are telling me I have to delay completion till talktalk tell me I can move in your Censored dreams pal
To say I'm blazing is an understatement If it ain't broken down it soon will
Pulling my Vanmaster tin tent with my 2005 RED RRS HSE TDV6

1973 Land Rover Series 3 110 safari Gone but not forgotten
1990 Discovery 200Tdi Gone thank god
1996 Discovery 300Tdi sadly missed
2003 Discovery TD5 Gone to LR heaven
2004 Discovery TD5 Gone to Aberdeen hope it likes it there
2005 RRS HSE Rimini Red (my Disco 3 in a posh frock)
Think I see a pattern here

Post #576766 Sat Mar 09 2019 10:09pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 942

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Firms like this do deserve to be castigated. They have two choices:
1. To stick by the letter of their (stupid) rules and risk loosing a loyal customer, and one that will tell his friends how bad they are. They will then spend thousands of pounds of their marketing budget trying to get you back or
2. Explain that its not their normal policy but of course they'd be delighted to help in anyway they can and so just allow you to pay for the service you've had and hope they can contact you when they do offer the service. After all, it can't be something that happens very often so won't cost them anything like the loss of business they will get from you telling everyone how awful they are. Robin
2008 Range Rover Sport TDV8
Awaiting rebuild: NGTF
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #576810 Sun Mar 10 2019 2:05pm
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