Morning all. First post here. Just purchased a 2008 RR sport HSE. Very pleased with it however the bluetooth is totally dead. It wont pair with any phone (3 tried). It is phisically there (in the boot) and appears in the dealer screen as having bluetooth fitted. I have also carried out a hard reset.
Any ideas anyone

Firstly, welcome

Worth contacting member 'Bodsy' on here, he is the guru for all thing bluetooth (and other electronic issues) and I'm sure he'll pop along in a bit  ON THE WAY: BMW F21 M140i
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do you get sound normally on the stereo? which means the BT unit is powered and MOST circuit is complete.

When you search for devices, does anything come up at all? what code do you use to try pairing (if anything comes up) I assume you have the red/green phone buttons on the right hand side of the steering wheel.

I have some updated software BT modules here ready for swap out, but if your unit is faulty, then you need to get a new one. £200 + postage (I obviously don't want a faulty module!)

Did you get the car from the dealer? If so, then they should fix. If they have to buy a new module, ask them to buy a Discovery 4 module as it has much better functionality and just needs a couple of wires from the d3 connector onto the d4 unit. Bodsys Brake Bible
Software Updates Contact me
RRS Timed Heat/Remote kits - Contact me
BAS Engine Re-maps/ EGR Blank EuIII and EuIV
Clock On The Dash/ SNOTM /3Flash / BT Update /Service Reset/Error Codes read\ Gearbox Reset
See it HERE

Hi Bodsy, thanks for your help. Everything else works fine (stereo etc) and yes i have all of the phone controls on the steering wheel. When i have tried all of the phones, they do not see the car at all. I did buy the car on Monday from a garage on behalf of a private seller, but i have since found out that it has an extaended warrenty with the local main stealer. I will therefore be going through the car with a fine toothcomb to find anything else that needs doing!

have you tried disconnecting the module and plugging it back in. I have found a couple of peopple who didnt seat the module all the way home, so had intermittent connections or just not working properly.  Bodsys Brake Bible
Software Updates Contact me
RRS Timed Heat/Remote kits - Contact me
BAS Engine Re-maps/ EGR Blank EuIII and EuIV
Clock On The Dash/ SNOTM /3Flash / BT Update /Service Reset/Error Codes read\ Gearbox Reset
See it HERE

Thanks. I will try unplugging and re seating tonight. If i do need a new one and i do as you suggest and buy a D4 unit, i take it that apart from a loom / plug mod it will just work and that wont be any programming issues?

Went to the main stealer at lunchtime, and guess what - telephony etc is not included in the warrenty!

yes, the only thing you need is a two pin cable, available from Maplins

The D4 module is a different shape to the D3 module, so you may need to use a couple of cable ties to keep it in place, but thats the only thing that is needed as long as there is no other issue with the car configuration, but you are saying the dealer has checked this? Bodsys Brake Bible
Software Updates Contact me
RRS Timed Heat/Remote kits - Contact me
BAS Engine Re-maps/ EGR Blank EuIII and EuIV
Clock On The Dash/ SNOTM /3Flash / BT Update /Service Reset/Error Codes read\ Gearbox Reset
See it HERE

I checked it. I accessed the hidden screen and looked in the configuration folder. It listed Bluetooth was there. The other thought that i had is that it may be a CCF issue, ie has the radio head unit been changed or something and the car hasnt been configured properly. I have spoken to the previous owner, and they never used the phone facility so it may never have worked from day 1

if you want to send the module to me, I'd be happy to check it out for the cost of postage, just to eliminate that as either the cause or not of the problem.

Unless you know someone else local that is able to test it?  Bodsys Brake Bible
Software Updates Contact me
RRS Timed Heat/Remote kits - Contact me
BAS Engine Re-maps/ EGR Blank EuIII and EuIV
Clock On The Dash/ SNOTM /3Flash / BT Update /Service Reset/Error Codes read\ Gearbox Reset
See it HERE

Just as a side bar, my Fullfat module went down and everything else worked. The cigar lighter in rear had been fed a 5p and blown the fuse. Check your sockets are working and that fuse which on mine was linked to Bluetooth unit is ok. Possibly a red herring as Fullfat unit is behind dash where as sport is in side panel of boot. 2x TDV6. SE and HSE. Both returned to sender with issues👀
TDV8 Sport HSE...... Gone. Loved it but it didn't love me!!
Now rolling in MY10 Fullfat TDV8 Vogue. Slammed it to go round corners🙈
Cruising daily #56 mph in a Volvo V8. 😱
Lots of other toys in the cupboard...😜