Been looking for a new ( or newish) Sport these last few weeks and can't believe the apathy and attitude amongst the dealers I have been in contact with - and I have been in touch with a load of them up and down the country.

Considering I am intending to spend up to 50k+ on my new sport the level of customer service is absolutely shocking.

Phone calls aren't returned for days (if ever), disinterest in my requirements, etc, etc ........l

The dealers have a major hold on the market with very little private sales this neck of the woods so I guess that makes them think they can behave like ?

To be fair to LR, and out of total frustration I have even offered business out to BMW and MB and they are no better? Best Wishes

Gary

Last edited by GIB 984 on Mon Aug 06 2012 11:46pm. Edited 1 time in total

Try James @ LPR? Hope you get the result (& sport) you are after  LCFC. Receiver of threatening letters from Overfinch.

I know what you mean, I had the same thing until I found Rob Frost at straystone mk and the guys at guy salmon in Wakefield. The good ones are there, just have to find them. No way would I give any money to people that do not deserve it, even if the car is good.

As suggested above, send either james or steve an email with your requirements and a contact number and they will look after you. Plus forum members get some extra goodies and a discount
http://www.rrsport.co.uk/forum/topic25314.html

With waiting lists at there longest and lines of people in same position as you, complacent isn't and excuse but is the norm so it seems. 2x TDV6. SE and HSE. Both returned to sender with issues👀
TDV8 Sport HSE...... Gone. Loved it but it didn't love me!!
Now rolling in MY10 Fullfat TDV8 Vogue. Slammed it to go round corners🙈
Cruising daily #56 mph in a Volvo V8. 😱
Lots of other toys in the cupboard...😜

I was really impressed with Harwoods (against most other peoples experience it seems!) up until I took delivery. After that it was like they disappeared.

I even tried to contact them a number of times to enquire about used FL2's, which they had a forecourt full of, and never heard anything back.

As sad as I am to have got rid of the RRS, the level of service we have already received from Nissan has been excellent.

I think LR are joining Alfa on the list of cars I'd love, but dealers I want to avoid...

Having had first hand experience dealing with LPR and would recommend them 100%
I ended up there due to less than average service from dealers closer to home. If I'm spending over £50k, I want to at least feel that the person/company wants it, not that they are doing me a favour relieving me of my hard earned  ON THE WAY: BMW F21 M140i
MERCEDES GL350 - Metallic Navy Blue w/Grey interior

GOING: BMW F31 335D MSport+ xDrive Touring
GONE: Land Rover Discovery 4 HSE - Stornaway Grey w/Black Interior (wish we'd kept it )
GONE: BMW F10 520D MSport - Carbon Black
GONE:MY12 RRS SDV6 HSE Sumatra/Ivory/Grand Black Privacy glass

Duckworths Market Rasen….Ask for Karl he'll sort you out  Dave
Range Rover Sport 3.0 TDV6 HSE
Range Rover Sport 3.6 TDV8 HSE Gone
Discovery 3 TDV6 HSE Gone
Discovery 300 TDi ES ( Cambelt snapped ) Gone
Discovery 200 TDi ( Gear box fell to bits) Gone

LPR all the way & James if possible even though technically he's too senior to speak to us

I've always wanted to be a car salesman for a month.. just to do the job properly (follow up leads etc) to see how much stuff I could shift  ============
2010 TDV8 HSE - ooo laa laaaaaaaaa
2007 TDV8 HSE - superb car and very reliable
============
2012 - dearly departed, sadly missed.. to return in late 2013 with a new TDV8!

is it the new model you are after? with the led lights.

James @ LPR without a doubt, best there is

Thanks for the advice guys

Ironically after my post and the time I've been looking I have just done a deal with Stratstone in Swansea for a 12 plate Orkney/Ivory/Contrast Stitching SDV6 HSE.

Relatively painless (aside from the money of course) so far but I'll let you know how it goes.

Travelling down there this sat by train to pick her up. Best Wishes

Gary

Your in the midlands - try Guy Salmon Stratford very good.

They always respond to me, email, phone etc

Avoid Shatstone like the plague Mike

2014 Facelift Discovery

GIB I have had excelent sales and after sales service from Stratstones Milton Keynes (Newport Pagnel) so hopefully you too will enjoy the same levels satisfaction!

Jim