My dealer reckons I am the unfortunate exception with all the faults our RRS has had since we got it in September. This forum, despite the obvious risk of self selection, seems to tell a different story so how about gathering some stats?

List faults if you like - we have had 13, from the incredible self opening cup holder, infotainment head unit failure, enchanted seats, smart key errors, gearbox errors. So far 3 LR assist call outs

Not a single fault to date... (delivered early november, short 6,000 miles done) Range Rover Vogue ‘17 TDV6

Gone: Range Rover Vogue '11 4.4TDV8, Range Rover Sport ‘59, Range Rover Sport ‘56

I have just voted yes to a fault - however it was very minor (well sort of) Car was completely dead when i got to it at a client site and wouldn't respond. LR assist came out very promptly and efficiently and diagnosed loose battery terminal. Sorted in 10 mins.
Must say I was extremely impressed with LR assist. kept me informed all the way on ETA for the engineer and when he came he was straight onto the fault and had me on my way. I suppose i put this down to a gremlin but so far 8000 miles on the clock and all good
Dave  2016 MY16.5 HSE, 21" Rims, Waitamo Grey, Cirrus Leather, Extended Leather, Meridian sound

i ain't no dizzy rascal

first time i washed it! next jouney cold water all down my neck, apparently the drainage channels of the sun roof had not been pushed together properly, no apology or recognition that I had been inconvenienced in any way  purple people eater

There are no good days, just some days that are not as bad as others!


Gone RR 4.0 P38 Autobiography MY99 Red ( money pit)
Gone RRS MY06 2.7TDV6 HSE Rimini Red
Gone RRS MY10 3.0TDV6 HSE Bali Blue with lots of bits (never grew to love it)
Here Now - 3.6 TDV8 FFRR OVERFINCH Stornoway Grey - loving it x
My work car Ford Mondeo 2.0 TDci Zetec auto Estate in Silver

2000 miles so far and no issues at all

Loads of trouble with my TDV6 3,0. Called LRA several times for rescue! Car been in by dealer for more than five weeks since november, and is still there
Minor issues ie. driver seat moving, gearbox fault messaget and blue tooth now solved through software updates.
Main problem, read here http://www.rrsport.co.uk/forum/topic17638.html still not solved. I believe my car has turned out to be a nightmare, not only for myself, but also for dealer and LR. Last I heard is they will replace the keyless entry unit. Problem is, it's not available
Despite my problems, I'm very well treated by dealer and LR Norway as they lend me their RRS demo cars. 2010 RRS TDV6 3,0, Bali Blue/Tan/Anigre/Dynamic Pack/Logic7/Keyless entry/Paddle

If anyone is suffering issues (especially electrical gremlins) then please contact your dealer to have the reassurance program carried out. There are a number of software updates and a few other items which should totally eradicate the issues and give an all round better drive.

Cars built after Jan are likely to be fine, however the older you go back towards September the more elements of the program that will be required.

To be able to advise you, all you dealer will need is the last 6 numbers of the chassis.

James

Lookers Park Royal wrote:

If anyone is suffering issues (especially electrical gremlins) then please contact your dealer to have the reassurance program carried out. There are a number of software updates and a few other items which should totally eradicate the issues and give an all round better drive.

Cars built after Jan are likely to be fine, however the older you go back towards September the more elements of the program that will be required.

To be able to advise you, all you dealer will need is the last 6 numbers of the chassis.

James

Yes, had the reassurance program done a few weeks ago, can't say I noticed much difference TBH but did get a couple of bottles of wine with compliments from LR for the inconvenience caused..

The other problems I have had are gearbox fault warning which seems to be quite common, rear camera has reversed picture with no yellow lines, all rear would open sometimes when opening just top half and power steering failed due to plastic grommet being left in pump from factory.

All fixed apart from camera which they tell me LR are having difficulty obtaining..so what are they fitting on new ones then..  Arrived - RRSport 2016 HSE SDV6 HSE
Loire Blue/Ivory leather Privacy Glass

Gone - RRSPORT 2010 TDV6 HSE
Stornaway/Ebony Premium leather with Lunar stitching, Heated Steering Wheel and Privacy Glass.

Gone - RRSPORT TDV6 HSE
Buckingham Blue/Ivory, Privacy Glass, Tasmods Sills, Supercharged Black Badges all round, Grille & Vents, plus RRSport Sticker & Brolly of course.

Mine in Friday for the LRQA update. Quite happy as I like wine very much  purple people eater

There are no good days, just some days that are not as bad as others!


Gone RR 4.0 P38 Autobiography MY99 Red ( money pit)
Gone RRS MY06 2.7TDV6 HSE Rimini Red
Gone RRS MY10 3.0TDV6 HSE Bali Blue with lots of bits (never grew to love it)
Here Now - 3.6 TDV8 FFRR OVERFINCH Stornoway Grey - loving it x
My work car Ford Mondeo 2.0 TDci Zetec auto Estate in Silver

Wine? I should get a barrel or two after what I'm going through  2010 RRS TDV6 3,0, Bali Blue/Tan/Anigre/Dynamic Pack/Logic7/Keyless entry/Paddle

purple people eater wrote:

Mine in Friday for the LRQA update. Quite happy as I like wine very much

You may end up with cake or chocolates................ you may want to hint towards the vino when you drop it off!!

James

All I ever got out of LR for all the grief with the MY09 off the road for biggest part of 3 months was a "Sorry"

BMW got the wrong part for the X5 washer and I got a free 6 series convertible for 2 days till the right part came in!!!  Current, M135i in Estoril Blue with more extras than the cast of Ben Hur.

535d m-sport Platinum grey and a few extras.... Gone

X5 3.0 sd in Space Grey, 20's, Dynamic Pack, Memory Pack, Media Pack, Tow Pack, Rear DVD, Panoramic Sunroof, Steps, 7 Seat Pack, Reversing Camera with moving lines, programmable park heat, etc etc etc - Gone

Range Rover Sport Santorini, privacy, dvd, towpack GONE!!!

Lookers Park Royal wrote:

purple people eater wrote:

Mine in Friday for the LRQA update. Quite happy as I like wine very much

You may end up with cake or chocolates................ you may want to hint towards the vino when you drop it off!!

James

My baby is going in on wednsday ! Range Rover Vogue ‘17 TDV6

Gone: Range Rover Vogue '11 4.4TDV8, Range Rover Sport ‘59, Range Rover Sport ‘56

Well I am actually a bit surprised by this poll. My MY10 is back in the garage, where it has been for a week, with the 15th fault since I bought it. I have spoken to LR customer services who think I should just carry on enduring endless faults with the vehicle (and the associated inconvenience of chasing the dealer every few weeks to book it in for the next problem) and should feel lucky I have a warranty - their attitude is appalling (that is being polite).

I have now started collecting some annecdotal evidence:

1. The AA guy who collected my car after the most recent problem was joking about how he had just turned up at the LR dealer in Northampton with a MY10 on the back to find three other vans queuing in front of him carrying MY10s and a dealer rep trying to get him to park round the corner whilst they processed the vehicles.

2. My local Enterprise admitted today they have never had it so good - all their LR loan vehicles (my current is a perfectly good Freelander) are constantly out on loan to LR customers with new defective vehicles - mostly RRS.

Draw your own conclusions - after 7 years of faultless LR ownership prior to my MY10 RRS I will never buy another LR again (and wish I was shot of this one). LR customer service is as s@@t as their cars.

End of rant - time for lawyers. Seriously though I would warn any prospective buyer to be extremely wary - and I know this opinion is shared by some on here and other have perfect cars but when it goes wrong, which I think it has especially with early MY10s LR do not give a monkeys.

Singe

SingeRRS wrote:

Well I am actually a bit surprised by this poll. My MY10 is back in the garage, where it has been for a week, with the 15th fault since I bought it. I have spoken to LR customer services who think I should just carry on enduring endless faults with the vehicle (and the associated inconvenience of chasing the dealer every few weeks to book it in for the next problem) and should feel lucky I have a warranty - their attitude is appalling (that is being polite).

Draw your own conclusions - after 7 years of faultless LR ownership prior to my MY10 RRS I will never buy another LR again (and wish I was shot of this one). LR customer service is as s@@t as their cars.

End of rant - time for lawyers. Seriously though I would warn any prospective buyer to be extremely wary - and I know this opinion is shared by some on here and other have perfect cars but when it goes wrong, which I think it has especially with early MY10s LR do not give a monkeys.

Singe

Sounds like you have had a rough time. It happens and unfortunately sometimes the situation that should have be alleviated, isn't. Luck of the draw it is, naturally it shouldn't be when dealing with our dearest darling cars. But sometimes car manufacturers suck - this is not a LR exclusive.

With regards your anecdotes:

1. "The AA guy who collected my car after the most recent problem was joking about how he had just turned up at the LR dealer in Northampton with a MY10 on the back to find three other vans queuing in front of him carrying MY10s and a dealer rep trying to get him to park round the corner whilst they processed the vehicles".

Ah yes, the AA guy and his narrative of colleagues exploits aka fables. Funny how whatever car you slag off to the AA "technicians" they always unravel an anecdote or two to make you feel better. I must check my T's and C's being a member, comedy supremo or "attempt to make customer feel better" clause must be in there somewhere.

Followed by the all time classic Number 2 (quite apt perhaps ):

2. "My local Enterprise admitted today they have never had it so good - all their LR loan vehicles (my current is a perfectly good Freelander) are constantly out on loan to LR customers with new defective vehicles - mostly RRS".

Good old Enterprise. Perhaps a repeat performance, possibly a relation, yes maybe a distant cousin to AA man, competition within the world of car service sorts, vying for the numero uno slot for Mr Comedy supremo / relaxation master. Considering most of the Enterprises struggle to stock even mediocre cars for day to day use, let alone Land Rovers, I know, I recently got a Kia something or other for a trip to Leicestershire. I think "all their LR loan vehicles are out" is possibly a little rich considering outside of London, rarely do the local branches carry them, so very questionable.

Not doubting what you are saying and appreciate how disgruntled you can get when issues arise (with any car), but as always some of the fuelling can come from such possible fables as noted here.

Hope you get sorted  L322 Big Daddy SUPERCHARGED 5.0 Autobiography - Here & Now!

5 series for the miles

RRS S/C factory built HST - Gone

45 others have been and gone!