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neill3997



Member Since: 02 Jul 2021
Location: Kilmarnock
Posts: 14

United Kingdom 
Dealership troubles/Legal advice

So I finally got my first 2013RRS from the dealership.

Since receiving it had some small issues such as boot strut snapping first time my wife opened it. Another couple small issues.

My big one being the when I bought it they stated on emails the 7 years service was done and cam belt changed on the service. However no paperwork was delivered to prove this. It also said a full service history but in reality had 4 years and none recent.

Now I love the RRS but am I aswell pushing through to return the vehicle if possible and look elsewhere?
What rights do I have after them stating full service history and obv this was reflected on price?

Any helps is appretiated

Post #616870 Sun Aug 29 2021 2:25pm
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Dave B



Member Since: 10 Oct 2019
Location: East/West Sussex Coast Borders
Posts: 431

United Kingdom 2010 Range Rover Sport TDV8 HSE Santorini Black

Misrepresentation and Trading Standards would take a dim view.

If they can't produce the documents to back up their 'salespitch', you are entitled to return the goods for a full refund.

Dave 2010 3.6 TDV8 HSE (Gone)
2011 Discovery 4 Commercial SDV6 (Gone)
1980 OBLIC 4.0ltr Range Rover (went a long time ago)

Post #616871 Sun Aug 29 2021 2:42pm
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neill3997



Member Since: 02 Jul 2021
Location: Kilmarnock
Posts: 14

United Kingdom 

Thanks dave I thought that was the case

Post #616872 Sun Aug 29 2021 2:45pm
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insiorc



Member Since: 17 Jul 2016
Location: Scotland
Posts: 533

Scotland 2013 Range Rover Sport SDV6 Autobiography Firenze Red

When I trade in my Jaguear XF for my RRS I handed the salesman the receipts I had but I was told they don't pass them on to new buyers as data protection issue's with my personal details being on the receipts. I did say they were the only way to actually prove the work was (or should have) been done, but I still got handed them back. He said the service book stamps (online in this case) were to prove the work. 13MY Range Rover Sport Autobiography SDV6 - mine
14MY Range Rover Evoque Dynamic SD4 Black Pack - wife's
99MY Defender 90 TD5, Soft Top Conversion - my toy, and bairns favourite

Post #616899 Mon Aug 30 2021 9:12pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1532

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Is there not an online service record kept by LR these days for the car? Robin
2008 Range Rover Sport TDV8
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #616928 Tue Aug 31 2021 4:09pm
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