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mxdiff



Member Since: 20 Jan 2020
Location: Wales
Posts: 14

No sound on CarPlay Nav Apps since S21A_2110.6-676616

RRS MY68 upgraded infotainment system to S21A_2110.6-676616 this week and now I don’t get any sound from any of the CarPlay navigation apps (Waze, Google Maps, Apple Maps). All other sound on CarPlay (music, messages etc) works fine. And LR navigation sound works fine.

Anyone else had this? I’m pretty sure it was the update as it worked fine on a long trip 2 days before I updated it. Is there any way to get the previous version back on there?

Post #613663 Fri May 14 2021 9:58pm
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Kot



Member Since: 07 Jan 2021
Location: UK
Posts: 92

I have issues with DAB radio loosing signal fading in/out since the upgrade.

Post #613664 Fri May 14 2021 10:21pm
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mxdiff



Member Since: 20 Jan 2020
Location: Wales
Posts: 14

I haven’t noticed any problems with the DAB radio and had it on for a few hours today.

Have you tried any navigation apps with CarPlay since upgrading?

Post #613665 Fri May 14 2021 10:23pm
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syl



Member Since: 10 Mar 2016
Location: Somerset
Posts: 410

United Kingdom 

I’ve noticed the same problem. Music works fine on car play, as do audiobooks via the library apps, but no voice on Waze or Google maps. RRS MY17 SDV6 AB
Evoque MY17 TD4 AB

Post #614370 Sat Jun 05 2021 6:34pm
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mxdiff



Member Since: 20 Jan 2020
Location: Wales
Posts: 14

I found a thread on Reddit where a couple of users were also having the same problem since updating to the latest infotainment update. I’m not sure if it’s possible to rollback to an earlier update? I’m going to ask LR dealer next week

Post #614371 Sat Jun 05 2021 6:52pm
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mxdiff



Member Since: 20 Jan 2020
Location: Wales
Posts: 14

It started working again! I'm getting voice guidance now through Waze via CarPlay (haven't tried the other nav apps yet). There has no been Land Rover infotainment update that I can see. But my iPhone updated to iOS14.6 so assume it must have been that.

Post #614731 Sun Jun 13 2021 9:31pm
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Fifth Horseman



Member Since: 07 Mar 2021
Location: Lanarkshire
Posts: 4

Just caught sight of this post. JLR acknowledge it is an issue with the 21A software.
From Topix

Quote:
KNOWN ISSUES IN THIS RELEASE
APPLE CARPLAY NAVIGATION VOICE GUIDANCE
Voice guidance is not heard from the Apple CarPlay navigation post-IMC 21A update, JLR investigation is in progress.

No estimate of a time to fix though.

Post #615548 Wed Jul 07 2021 6:19pm
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syl



Member Since: 10 Mar 2016
Location: Somerset
Posts: 410

United Kingdom 

I found I had sound on Waze yesterday!

The difference, I think, was that I used Spotify on Car Play at the same time. I had previously used either the car radio or AccuRadio app on the iPhone.

There has been no JLR update. It’s possible there was a phone update, but I don’t think so and it would be a bit of a coincidence.

I’ll try to remember to try again without Spotify later. RRS MY17 SDV6 AB
Evoque MY17 TD4 AB

Post #616614 Mon Aug 16 2021 9:56am
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syl



Member Since: 10 Mar 2016
Location: Somerset
Posts: 410

United Kingdom 

False alarm - it’s stopped working again, Spotify or not.

Roll on the next update. RRS MY17 SDV6 AB
Evoque MY17 TD4 AB

Post #616648 Tue Aug 17 2021 7:50am
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syl



Member Since: 10 Mar 2016
Location: Somerset
Posts: 410

United Kingdom 

Updated mine the other week and it seems to be working again! Which is good as I’ve missed the occasional motorway exit without the voice. RRS MY17 SDV6 AB
Evoque MY17 TD4 AB

Post #619909 Sun Dec 12 2021 9:25am
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