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The Kergan



Member Since: 14 May 2011
Location: Wiltshire
Posts: 294

United Kingdom 2013 Range Rover Sport 3.0 TDV6 Autobiography Nara Bronze
2015 RRS found unlocked

Hi everyone, been ages since I was on the forum but I have not long purchased a RRS after a spell without one. I hope I am in the right place for a question about my 2015 RRS.

Logged into the app for my car tonight and it said the car was unlocked and not alarmed!!
I am 100% sure I locked it earlier when I got home.

I had the same thing about a month ago as well but that time just dismisses it.
Thought perhaps I may have accidentally hit the unlock button when I opened my house door but I thought the car should re-lock itself after a few seconds if the door or boot has not been opened.

Really strange, has anyone else had this?

Thanks in advance and again, hello everyone! 2017 Range Rover Sport Autobiography

Post #586461 Fri Sep 06 2019 9:42pm
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PIG88



Member Since: 23 May 2018
Location: North of Watford
Posts: 194

United Kingdom 

I find that this happens from time to time on my 2016 RRS. For example, this evening the app says that the car is locked but not alarmed - but I have just checked and it has definitely been both locked and alarmed. Usually, when this happens, the ‘last contacted’ time is some hours ago - for example, this evening it says that the last contact was at 12.53 (see photo). I have come to the conclusion that it is a connectivity issue rather than any problem with the actual setting of the alarm.


 Current: 2020 P400e HSE Dynamic

Gone: 2016 SDV6 HSE
2012 SDV6 SE

Post #586463 Fri Sep 06 2019 10:55pm
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The Kergan



Member Since: 14 May 2011
Location: Wiltshire
Posts: 294

United Kingdom 2013 Range Rover Sport 3.0 TDV6 Autobiography Nara Bronze

The problem is my app is correct.
I went to check and the car was unlocked 😩 2017 Range Rover Sport Autobiography

Post #586468 Sat Sep 07 2019 5:37am
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PIG88



Member Since: 23 May 2018
Location: North of Watford
Posts: 194

United Kingdom 

That is strange . . . .

Does your car have a warranty of any kind? Sounds like you may need to have a specialist look at it unless anyone else on here has any suggestions. It’s always tricky with an intermittent fault but it’s just possible that a code reader would find something. Current: 2020 P400e HSE Dynamic

Gone: 2016 SDV6 HSE
2012 SDV6 SE

Post #586476 Sat Sep 07 2019 7:02am
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Renaco



Member Since: 28 Jul 2011
Location: Bavaria
Posts: 323

Germany 

That’s a real strange Situation. I had also only the wrong information on my app, but found the car always locked.

Do you always double lock the car? 2012 RRS HSE SDV6, BOURNVILLE 12/12-10/14
2015 RRS DYNAMIC HYBRID, CAUSEWAY GREY 1/15-7/18
2018 RRS DYNAMIC P400e, BRITISH RACING GREEN 8/18-8/19
2019 RRS DYNAMIC P525, SILICON SILVER 8/19-

Post #586477 Sat Sep 07 2019 7:45am
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The Kergan



Member Since: 14 May 2011
Location: Wiltshire
Posts: 294

United Kingdom 2013 Range Rover Sport 3.0 TDV6 Autobiography Nara Bronze

Yep always double lock it, I wonder if it’s possibe for someone to be using the same type of key with the same code and they open their car and mine at the same time 😳

I think I will run it in to the stealer as it is under warranty 2017 Range Rover Sport Autobiography

Post #586514 Sat Sep 07 2019 9:19pm
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The Kergan



Member Since: 14 May 2011
Location: Wiltshire
Posts: 294

United Kingdom 2013 Range Rover Sport 3.0 TDV6 Autobiography Nara Bronze

PIG88 wrote:
That is strange . . . .

Does your car have a warranty of any kind? Sounds like you may need to have a specialist look at it unless anyone else on here has any suggestions. It’s always tricky with an intermittent fault but it’s just possible that a code reader would find something.


Yep it’s still in warranty so will pop it in to them. 👌 2017 Range Rover Sport Autobiography

Post #586515 Sat Sep 07 2019 9:20pm
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