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Blade954



Member Since: 30 Jul 2019
Location: Norfolk
Posts: 7

United Kingdom 
2012 RRS DVD Issue (sound but no image)

Hi all,
I have a 2012 RRS Supercharged with rear seat entertainment. The CD player works fine as does the TV tuner, (rear headrests work fine) however the DVD player only plays sound but no image? Any suggestions?

Post #584702 Tue Jul 30 2019 9:51pm
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Brit Plumber



Member Since: 05 Jan 2018
Location: Sleaford, Lincolnshire
Posts: 1847

England 2012 Range Rover Sport Supercharged Autobiography Fuji White

Is it original RSE? Does the DVD play from the head unit onto the rear screens? 2012 5.0 SC AB
Mods:
TPMS
Genuine LR DRLs
Remote Boot close from key fob
2016 Discovery 4 Mirrors AKA RRS2
2014 L405 Surround Camera retro fit (WIP)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE
2014 LR4 Homelink
2016 FFRR Electrochromatic Wing Mirror Glass

70 plate Focus ST (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)
1943 Whites M16 Halftrack (Current)
16 plate Eurofighter Typhoon, 2 x Eurojet engines with 20,000lbs thrust each. 1380mph

Post #584708 Tue Jul 30 2019 11:41pm
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Blade954



Member Since: 30 Jul 2019
Location: Norfolk
Posts: 7

United Kingdom 

Hi, yes it is. It has a single disc head unit in the dash.

Post #584719 Wed Jul 31 2019 6:50am
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Brit Plumber



Member Since: 05 Jan 2018
Location: Sleaford, Lincolnshire
Posts: 1847

England 2012 Range Rover Sport Supercharged Autobiography Fuji White

Ok, is the dvd playing on the rear screens but not on the front? 2012 5.0 SC AB
Mods:
TPMS
Genuine LR DRLs
Remote Boot close from key fob
2016 Discovery 4 Mirrors AKA RRS2
2014 L405 Surround Camera retro fit (WIP)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE
2014 LR4 Homelink
2016 FFRR Electrochromatic Wing Mirror Glass

70 plate Focus ST (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)
1943 Whites M16 Halftrack (Current)
16 plate Eurofighter Typhoon, 2 x Eurojet engines with 20,000lbs thrust each. 1380mph

Post #584724 Wed Jul 31 2019 8:56am
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Blade954



Member Since: 30 Jul 2019
Location: Norfolk
Posts: 7

United Kingdom 

Yes and no, it plays the soundtrack and both front and rear screens show a black screen with the DVD chapter number, just no bloody video!

Post #584731 Wed Jul 31 2019 11:43am
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Brit Plumber



Member Since: 05 Jan 2018
Location: Sleaford, Lincolnshire
Posts: 1847

England 2012 Range Rover Sport Supercharged Autobiography Fuji White

Can you get the codes read? It could be a loose coax between the IAM and the FCDIM or it could be your IAM is goosed. 2012 5.0 SC AB
Mods:
TPMS
Genuine LR DRLs
Remote Boot close from key fob
2016 Discovery 4 Mirrors AKA RRS2
2014 L405 Surround Camera retro fit (WIP)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE
2014 LR4 Homelink
2016 FFRR Electrochromatic Wing Mirror Glass

70 plate Focus ST (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)
1943 Whites M16 Halftrack (Current)
16 plate Eurofighter Typhoon, 2 x Eurojet engines with 20,000lbs thrust each. 1380mph

Post #584740 Wed Jul 31 2019 2:28pm
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Blade954



Member Since: 30 Jul 2019
Location: Norfolk
Posts: 7

United Kingdom 

I took it to my local stealer and they’ve apparently checked the physical connections. They’ve said that it may need a software update but that if the update doesn’t work properly, it could completely fry my head unit. They’ve quoted over £3000 for a new one!

Post #584754 Wed Jul 31 2019 4:50pm
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Brit Plumber



Member Since: 05 Jan 2018
Location: Sleaford, Lincolnshire
Posts: 1847

England 2012 Range Rover Sport Supercharged Autobiography Fuji White

Second hand units from breakers are usually between £14 and £200. How much do they want for an update? 2012 5.0 SC AB
Mods:
TPMS
Genuine LR DRLs
Remote Boot close from key fob
2016 Discovery 4 Mirrors AKA RRS2
2014 L405 Surround Camera retro fit (WIP)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE
2014 LR4 Homelink
2016 FFRR Electrochromatic Wing Mirror Glass

70 plate Focus ST (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)
1943 Whites M16 Halftrack (Current)
16 plate Eurofighter Typhoon, 2 x Eurojet engines with 20,000lbs thrust each. 1380mph

Post #584756 Wed Jul 31 2019 5:30pm
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Blade954



Member Since: 30 Jul 2019
Location: Norfolk
Posts: 7

United Kingdom 

£300 + VAT!

Post #584758 Wed Jul 31 2019 5:48pm
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Blade954



Member Since: 30 Jul 2019
Location: Norfolk
Posts: 7

United Kingdom 

I wouldn’t have thought that the need for a software update would cause the unit to stop playing the video on a DVD?

Post #584759 Wed Jul 31 2019 5:49pm
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Brit Plumber



Member Since: 05 Jan 2018
Location: Sleaford, Lincolnshire
Posts: 1847

England 2012 Range Rover Sport Supercharged Autobiography Fuji White

Agreed, more than likely they hope a software update will overwrite some corrupt data. 2012 5.0 SC AB
Mods:
TPMS
Genuine LR DRLs
Remote Boot close from key fob
2016 Discovery 4 Mirrors AKA RRS2
2014 L405 Surround Camera retro fit (WIP)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE
2014 LR4 Homelink
2016 FFRR Electrochromatic Wing Mirror Glass

70 plate Focus ST (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)
1943 Whites M16 Halftrack (Current)
16 plate Eurofighter Typhoon, 2 x Eurojet engines with 20,000lbs thrust each. 1380mph

Post #584763 Wed Jul 31 2019 7:37pm
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insiorc



Member Since: 17 Jul 2016
Location: Scotland
Posts: 533

Scotland 2013 Range Rover Sport SDV6 Autobiography Firenze Red

I previously had an issue where when watching the TV I got sound but no picture, I've no idea if the DVD worked or was the same but thought it worth mentioning that the dealer only did a software update and it sorted everything. I was quite surprised as I was expecting a hardware problem. 13MY Range Rover Sport Autobiography SDV6 - mine
14MY Range Rover Evoque Dynamic SD4 Black Pack - wife's
99MY Defender 90 TD5, Soft Top Conversion - my toy, and bairns favourite

Post #584773 Wed Jul 31 2019 9:59pm
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