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mikeyross



Member Since: 11 Aug 2015
Location: Brighton
Posts: 41

United Kingdom 

Sorry to hear your news, KieRRSAB. My engine is currently being replaced, but I haven't been given any details on the failure yet.

I am fairly appalled to hear that it won't be guaranteed beyond September.

Post #549140 Mon Feb 19 2018 11:34am
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Bill Portland



Member Since: 01 Feb 2017
Location: Dorsetshire
Posts: 387

United Kingdom 2012 Range Rover Sport SDV6 Autobiography Orkney Grey

It's common in general industry; warranty replaced parts only have the same warranty as the original product. Otherwise you'll could have a never ending warranty - evergreen. I cant see LR wanting that!

but if you pay for new items, they should have a new warranty period. Merc C220 estate Sport AMG
Merc C220 estate Sport AMG 125 year edition
Alfa GT
Rover 76 V6

Post #549142 Mon Feb 19 2018 11:42am
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Disco_Mikey



Member Since: 08 Apr 2012
Location: Dundee, Scotland
Posts: 4320

United Kingdom 2010 Range Rover Sport Supercharged HSE Santorini Black

My understanding is, that if you a pay contribution towards the repair, they 2 year warranty remains

My understanding. This may or may not have been heard correctly/forgotten details over the years...

Post #549145 Mon Feb 19 2018 11:58am
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mikeyross



Member Since: 11 Aug 2015
Location: Brighton
Posts: 41

United Kingdom 

Minor update: they are telling me it was diagnosed as a 'bottom end bearing; failure and not taken apart because LR authorised replacement. This seems to be in line with what we expected. Could be sorted by the end of the week.

Post #549157 Mon Feb 19 2018 12:43pm
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Leecccmk1



Member Since: 01 Sep 2015
Location: Beds
Posts: 80

England 

What gets me is the 2.7d was fine,no bearing or crank issues,how can they get it so wrong with the 3.0d? What’s changed??

Post #549206 Mon Feb 19 2018 8:31pm
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wilf



Member Since: 08 Nov 2012
Location: on the naughty step
Posts: 939

hate to say this, but the 2.7 engine also had its bottom end issues. MY2016 HSE D SDV6 - gone due to fuel dilution problems.

By the age of 50 you have the face you deserve - George Orwell.

Post #549280 Tue Feb 20 2018 1:05pm
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

Always bear in mind who you pay. Generally JLR is one step removed in the 'legal' chain of responsibility for a repair and the quality of the workmanship and hence 'warranty' responsibility.

If a dealer/ garage undertakes a repair then normal Consumer Rights 2015 come into play.

The Motor Ombudsman organisation operate a dispute resolution service that pretty much follows the 2015 regulations...

So for any engine repairs these bits might be relevant...

Service and Repair Code
Clause 3.4 – The garage undertakes to guarantee all service and repair work against failure. It will inform the customer where parts are provided with a manufacturer’s warranty. The garage will tell the customer about the duration of any warranty or guarantee and how to exercise it.
Clause 6.1 – The garage will take effective, immediate action in order to ensure that a customer receives a just settlement of their complaint.

Post #549283 Tue Feb 20 2018 2:10pm
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mikeyross



Member Since: 11 Aug 2015
Location: Brighton
Posts: 41

United Kingdom 

Hi all
A final update. After the last one above, the dealer called again to say the engine job was finished already! I'm told the 'master tech' did it - he must work quickly.
Anyway, I picked the car up this afternoon and all seems well. The explanation says 'replaced engine due to suspect bottom end bearing fault.' The price of the fix was £15366.89 precisely.
It's nice to be back in my own vehicle, of course, but my confidence is a bit knocked. The making of plans for September continues ... I had a drive of an SVR the other day!
Mike

Post #549298 Tue Feb 20 2018 5:53pm
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SVR575



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1826

United Kingdom 

Good news Mikey,£15k wow. So SVR it is then ? Question SVR 2018 in Santorini Black.

Post #549300 Tue Feb 20 2018 6:20pm
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mikeyross



Member Since: 11 Aug 2015
Location: Brighton
Posts: 41

United Kingdom 

I don't seem to be talking myself out of it! I'm going to get a 24 hour demo of a 2018 SVR when one is available, so that will probably seal it. Needless to say, the configuration and all financial details have already been worked out to give the correct answer!

Good to be fixed up, onwards and upwards ...

Post #549348 Wed Feb 21 2018 10:04am
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