Any one got any experience of this

Did have B/Band with BT with at least 1Gb speed. Now I've changed to BT's Toatal B/Band and gone wireless which has left me with 864Kbps Downstream and 448Kbps Upstream.

Any one know if I should be expecting more I am bashing BT about it, just not getting anywhere fast  TDV6 - gone
TDV8 - gone
Audi Q5 3.0 Tdi Sline wef 6/11/10

I dont think you had 1Gb speed originally. 1mb maybe....

What BT product are you on ?

I havehe following stats..

DownStream Connection Speed 7616 kbps
UpStream Connection Speed 448 kbps RRS TDV8 HSE - Hybrid TV - Sunroof - Adaptive Front Headlights - Harman/Kardon LOGIC7 system

BMW GT

Bt's Total Broadband up to 8Mb (the advert says).

I think the max they could offer me was 1.5mb. Which I'm not near yet.

Though started off with 234Kbps So it has got better.......But  TDV6 - gone
TDV8 - gone
Audi Q5 3.0 Tdi Sline wef 6/11/10

I'm on Tiscali's 1Mb broadband at the moment (free upgrade to their 8MB in January ). I'm also using a wireless router and the stats are as follows for the 1Mb link.

Downstream 1152 kbps
Upstream 288kbps.

Well it would appear then that BT need to do some work TDV6 - gone
TDV8 - gone
Audi Q5 3.0 Tdi Sline wef 6/11/10

Mine is slow too, the home hub router was crap and it took them a week to tell me it was a router problem, by which time I had gone out and bought a netgear one. Mine is slow though because of the distance from the exchange.

Pelyma wrote:

Mine is slow too, the home hub router was crap and it took them a week to tell me it was a router problem, by which time I had gone out and bought a netgear one. Mine is slow though because of the distance from the exchange.

I'm 3 miles and its always been touch and go if I can have it.

Yes, this is the problem if you want to call it that with ADSL whoever you get it from - it's all distance dependent. This is why all ADSL products say "up to" a particular speed. If you are over a certain distance away from the exchange you'll never get the maximum quoted speed.... this isn't BT pulling a fast one, just the way the technology works.

Also, since BT have been doing the upgrade work on all the exchanges to make them support the new higher speeds, I believe once you've been ported to your new product you will need to switch your router on and off a few times over a period of days to have the exchange settle on your optimum speed. I don't really do telecoms anymore so I don't have the minute detail for you, I'm afraid. 

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Your route will start to resync at various speeds after about 15 days of being on an ADSL MAX line. A system in BT will will monitor the connection and the error level and after a while you will get the fastest connection that is stable based on this information.

I was stuck at a lower speed for two weeks, then had two weeks of syncing before I finally sync at about 7000 kbs.

We have 40 ADSL MAX users at my work - all have experienced the same. RRS TDV8 HSE - Hybrid TV - Sunroof - Adaptive Front Headlights - Harman/Kardon LOGIC7 system

BMW GT

Thanks for the info. TDV6 - gone
TDV8 - gone
Audi Q5 3.0 Tdi Sline wef 6/11/10