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Martin
Site Administrator & Owner


Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

United Kingdom 
Solving issues with forum login

Although not a common problem, issues with getting logged into the site are extremely frustrating so here are a few pointers to fix login problems.

This is generally caused by the cookie stored in your browser and the site software getting out of sync, rather than a password problem, so please try this before requesting a new password. If you do not know your password or are not sure then by all means try a password reset or contact me via the email address below.

The best way to solve this is to force both your browser and the site to 'forget' your login temporarily.

For Internet Explorer, try these instructions before using either of the links below:

  • Press F12 to bring up the IE developer tools
  • Click on the Cache menu
  • Click Clear cookies for domain
  • Restart IE and try again.

For other browers, or if the above does not work:

Arrow You can do this with the page at www.rrsport.co.uk/delete_forum_cookie.php


Click the big red link towards the bottom underneath the diagnostic info and allow the page to do its thing and reload.

PLEASE NOTE that this will log you out. If you do not know your password or are not sure please contact me via the email address below.

If you continue to have problems, do email me: martin@rrsport.co.uk Like this site? Buy some RRSPORT goodies to show your support!

Last edited by Martin on Mon Sep 30 2013 11:34am. Edited 1 time in total

Post #378348 Tue Mar 26 2013 11:55am
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sparky8181



Member Since: 02 Nov 2012
Location: West Midlands
Posts: 588

England 

Hi Martin,

Any ideas why I have to log in everytime I access the site from my iphone even when I select the keep me logged in option?

PC & ipad are always logged in and never have this issue

Post #378349 Tue Mar 26 2013 12:02pm
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Martin
Site Administrator & Owner


Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

United Kingdom 

Check that your phone is set to accept cookies, have seen this not being the case previously: see http://www.disco3.co.uk/forum/topic70987.html

Does it do it over both Wifi and 3G? Like this site? Buy some RRSPORT goodies to show your support!

Post #378353 Tue Mar 26 2013 12:13pm
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sparky8181



Member Since: 02 Nov 2012
Location: West Midlands
Posts: 588

England 

yes, both on wifi & 3g

Post #378363 Tue Mar 26 2013 12:45pm
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Martin
Site Administrator & Owner


Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

United Kingdom 

As I said, check the phone is set to accept cookies. Like this site? Buy some RRSPORT goodies to show your support!

Post #378368 Tue Mar 26 2013 12:56pm
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sparky8181



Member Since: 02 Nov 2012
Location: West Midlands
Posts: 588

England 

just checked & phone was already set to accept all cookies, so dont know whats going on Confused

perhaps its apples way of telling me to get some work done and stop looking at rrsport.co.uk all day Laughing

Post #378375 Tue Mar 26 2013 1:05pm
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