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Home > Technical > Erm Think I broke My Car :(

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Siberianfox

Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

2011 Range Rover Sport 3.0 TDV6 HSE Siberian Silver

Erm Think I broke My Car :(

After hearing the squeak on my door getting louder and louder, i thought id better stop to investigate however the trim was hanging off ! ! So I took the car into the nearest LR garage thinking that it would just be a case of putting some new clips in. How wrong was I !!

Click image to enlarge

When they had taken off the side trim they then told me that because ive had the trim colour coded they wouldn't do it under warranty. Erm... even though I said I bought the car from LR like this. I have had nothing privately colour coded. ANyway when they showed me the trim that had come off it was a mess!!!

Click image to enlarge

Whoever had colour coded this obviously didn't know how to take off the trim in the first place and had broken every clip section. Then obviously tried to glue it back in place (hence the squeaking).. See the glue dripping down the door ! Any way the LR garage I took it to said that they couldn't do anything with it and kindly placed the trim in my boot ! Erm hello FIX MY CAR

Click image to enlarge

I had to drive like a pikey back to my original dealer, who very kindly said that they had no idea it was like that underneath as obviously they dont check under the trim once its clipped back into place. They could not have been more helpful and apologetic. They have ordered me the new trim and will colour code it and re do the doors in needed ASAP, It should be fixed by early next week and is a priority.
In the meantime they fixed my trim back on the car, still got the squeak but its safe and secure and they washed and dried it for me in twenty minutes ! Great Service !!

EVEN THOUGH IVE TRIED TO RE SZE AND TO ROTATE SOME PICTURES WOULDNT

???

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Thu Jun 16 2011 7:23pm

The Kergan

Member Since: 14 May 2011
Location: Wiltshire
Posts: 294

2013 Range Rover Sport 3.0 TDV6 Autobiography Nara Bronze

Good to see that the original dealer are sorting it for you 2017 Range Rover Sport Autobiography

Thu Jun 16 2011 7:38pm

Royle

Member Since: 24 Nov 2010
Location: Perth
Posts: 211

I wouldn't say you've broke your car, the chimps did. For the price you pay for the car you'd expect them to do the job properly. Glad they're fixing it for you.

Thu Jun 16 2011 7:43pm

Siberianfox

Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

Yeah its not the dealers fault to be honest as they couldnt see it was broken, its the company that did the colour coding. So they are in for a ing and my dealer will deliver it lol !!!

Thu Jun 16 2011 7:45pm

Ady 555
Site Moderator

Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

2012 Range Rover Sport SDV6 HSE Santorini Black

Did they fix your wiper at the same time foxy?

Thu Jun 16 2011 7:49pm

Siberianfox

Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

Ady 555 wrote:
Did they fix your wiper at the same time foxy?

No Not yet I forgot didnt have time ! Will do it when i take it back in ! !

Thu Jun 16 2011 7:51pm

Royle

Member Since: 24 Nov 2010
Location: Perth
Posts: 211

What's happened to the wiper? Or is it just a typical LR and broke for the sake of it?

Thu Jun 16 2011 7:56pm

Siberianfox

Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

The wiper isnt sat on the glass.

Click image to enlarge

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Thu Jun 16 2011 8:03pm

npinks
Site Moderator

Member Since: 27 Nov 2007
Location: Watching
Posts: 6716

Nice beading from the turle wax

NickM won't be happy

Thu Jun 16 2011 8:38pm

Ady 555
Site Moderator

Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

Don't knock it, if you ain't tryed it thats what i say

Thu Jun 16 2011 8:42pm

NickM

Member Since: 15 Feb 2008
Location: London
Posts: 2995

Vegetable oil can make beading.......I rest my case.......

Thu Jun 16 2011 8:47pm

timcom0

Member Since: 11 Jul 2009
Location: Sheffield
Posts: 235

2007 Range Rover Sport TDV6 HSE Java Black

Ady 555 wrote:
Don't knock it, if you ain't tryed it thats what i say

I had that with the wiper when it was frozen stuck and just pulled it up a little till back in line and has been ok since that was last winter.

Thu Jun 16 2011 8:51pm

npinks
Site Moderator

Member Since: 27 Nov 2007
Location: Watching
Posts: 6716

NickM wrote:
Vegetable oil can make beading.......I rest my case.......

Thu Jun 16 2011 9:06pm

ChrisP

Member Since: 26 Jan 2008
Location: Derbyshire Dales
Posts: 1392

2011 Range Rover Sport 3.0 TDV6 HSE Santorini Black

And I thought mine was bad
I just despair at the quality of work that is being carried out, we have bred a generation of workers who just have no personal pride or integrity and just do the absolute bare minimum they can get away with.
I used to have an amazing customer in a hospital in Nottingham,on his white board in the workshop he had this in large letters:
"That'll do won't do" wish a few more managers would have the same philosophy,mine went in this week for remedial work and came out with parts replaced which weren't any better than the ones they took off,seemingly LR don't do incoming QC on their parts from suppliers so a tolerance of +/- 30% on the width of a rubber strip is normal and they can't ensure that the colour of a glove box lid doesn't match the surrounding trim MY2011 HSE Santorini/Ivory/Piano Black/Privacy Glass/TV .Sadly gone.
Audi A5 Sportback Black Edition 3.0 tdi quattro S Line

Last edited by ChrisP on Fri Jun 17 2011 8:37am. Edited 1 time in total

Fri Jun 17 2011 12:04am

Siberianfox

Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

Sorry to hear youve still not got sorted Chris

Tim: do i just yank it upwards ?

Fri Jun 17 2011 12:39am

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