RRSPORT.CO.UK

    Forum   Gallery   Shop   Sponsors
Home > Off Topic > Online Car Buying Site - Bad Experience!
Post Reply  Down to end
Page 1 of 2 12>
 
muddywheels
Milk Float Man


Member Since: 01 Jul 2010
Location: East Riding of Yorkshire
Posts: 5584

England 
Online Car Buying Site - Bad Experience!

After failing to sell my Lexus on eBay or here I decided to accept an offer from Sellcar as they beat the others I tried Sad

I had quote from them in Feb for £30800 -

Quote:
Hi Paul XXXXX,
Many thanks for your enquiry.
Our provisional offer for your vehicle is: £30,800
This offer is valid for 48 hours. This price includes free of charge inspection / collection and instant cleared funds payment.
If you would like to accept our Offer / arrange a viewing, please click here


After I clicked link to accept this they replied with a lower offer Rolling Eyes

Quote:
Hi Paul XXXXX,
Many thanks for your enquiry. Your reference number is XXXXX.
Based upon the information you have provided, we have the pleasure of providing a Offer to Purchase price for your vehicle of £30,250.
Please note this offer will expire on 11/02/2018.
This price includes free of charge collection and instant cleared funds payment.
If you would like to accept our offer, please click on the link below so you can double check the information and view our terms and conditions.
View your Offer to Purchase Contract online.


Worse still they wanted a deposit for the "free of charge collection" because "Should the vehicle not be as described at the point of collection and we are unable to re-negotiate, a minimum £75 + VAT fee will apply." Shocked

So I decided to cancel and try to sell myself but this hasn't been successful so I gave them another chance and it's gone from bad to worse Banging Head

Friday they quoted me £30380 this time -

Quote:
Hi Paul XXXXX,
Many thanks for your enquiry.
Our provisional offer for your vehicle is: £30,380


I accepted and paid DVLA £80 to remove my private plate ready for collection then they reply...... Thud

Quote:
Hi Paul XXXXX,
Many thanks for your enquiry. Your reference number is XXXXX.
Based upon the information you have provided, we have the pleasure of providing a Offer to Purchase price for your vehicle of £26,000.


Now a couple of £100 difference I can accept but £4k Shocked

This went from being the best offer on Friday to the worst on Saturday - I used a site called Motorway to compare quotes -

Quote:
Wewantany car - £29,324
Thecarbuyinggroup - £28991
Webuycarstoday - £27951
Elitecarbuyers - £27629


Obviously I cancelled and left them an honest review on Google and Trustpilot which they responded to online with lies which I answered with the evidence above so they reported me and I'm being investigated by Trustpilot Shocked

Guess this explains why all their reviews are good if the bad ones get taken down Rolling Eyes Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #555317 Sun Apr 29 2018 11:14am
View user's profile Send private message View poster's gallery Reply with quote
kismet110



Member Since: 09 Oct 2010
Location: London
Posts: 382

United Kingdom 2005 Range Rover Sport Supercharged Java Black

Sound like a bunch of ****s to me, will be avoiding them.

To be honest the others aren't much better; WBAC quote for an old Pug 307 went down by over 50% between an honest online description and the bloke at their place picking it to pieces.

Post #555321 Sun Apr 29 2018 11:46am
View user's profile Send private message View poster's gallery Reply with quote
Brit Plumber



Member Since: 05 Jan 2018
Location: Sleaford, Lincolnshire
Posts: 1847

England 2012 Range Rover Sport Supercharged Autobiography Fuji White

For value, have you had a look at sold listings on eBay? I think it’s probably the only way of gauging what the current market value would be. Sometimes it’s not what you want to hear unfortunately. I looked on eBay at similar Ford Mondeo Estate Titanium X sport to the one I’m trying to sell. They are anywhere between 5 and £8000 on eBay but they’re not selling. I looked on the sold listings and found they were selling at about £4500 so I think I’ll list at £5000 Ono and would accept £4500. 2012 5.0 SC AB
Mods:
TPMS
Genuine LR DRLs
Remote Boot close from key fob
2016 Discovery 4 Mirrors AKA RRS2
2014 L405 Surround Camera retro fit (WIP)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE
2014 LR4 Homelink
2016 FFRR Electrochromatic Wing Mirror Glass

70 plate Focus ST (Current)
1942 VEP Ford GPW Jeep (Willys) (Current)
1943 Whites M16 Halftrack (Current)
16 plate Eurofighter Typhoon, 2 x Eurojet engines with 20,000lbs thrust each. 1380mph

Post #555322 Sun Apr 29 2018 12:03pm
View user's profile Send private message View poster's gallery Reply with quote
jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1738

2013 Range Rover Sport SDV6 HSE Orkney Grey

Did you try Tootle? 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #555324 Sun Apr 29 2018 12:07pm
View user's profile Send private message View poster's gallery Reply with quote
ravingmad



Member Since: 23 May 2013
Location: Essex
Posts: 331

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Santorini Black

I had a different experience with WBAC on the wife's Honda CRV we are selling.
4th April value - £8770.00
23rd April value £9650.00.
Makes no sense to me. MY13.5 Autobiography, Santorini Black, Privacy Glass. Gone
Driving a milk float for now.

Post #555325 Sun Apr 29 2018 12:18pm
View user's profile Send private message View poster's gallery Reply with quote
kismet110



Member Since: 09 Oct 2010
Location: London
Posts: 382

United Kingdom 2005 Range Rover Sport Supercharged Java Black

^^^

That is perverse but if the above is an online valuation wait until you get there.

By the end of my visit I was telling the bloke I'd rather set light to it than sell it to those Censored

Post #555326 Sun Apr 29 2018 12:23pm
View user's profile Send private message View poster's gallery Reply with quote
muddywheels
Milk Float Man


Member Since: 01 Jul 2010
Location: East Riding of Yorkshire
Posts: 5584

England 

I looked on eBay before advertising but it's a rare car so found no information there Sad

I used Tootle to value it before advertising here and eBay - offers were in line with the Motorway quotes - best was £29700 worst was £27700

Only one similar to mine on Autotrader for £36k with double the miles and suspect it's a demo - from past experience it's harder to sell them https://www.autotrader.co.uk/classified/ad...romSA=true

WBAC offered £19765 in Feb - this for a car that cost £40k 6 months ago in pristine condition and is now £42k new Thud

The MD of Sellcar has now text me to take down my review as it's "offensive" Rolling Eyes Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #555327 Sun Apr 29 2018 12:30pm
View user's profile Send private message View poster's gallery Reply with quote
ravingmad



Member Since: 23 May 2013
Location: Essex
Posts: 331

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Santorini Black

Fortunately I have sold it to my nephew, I was just looking for a valuation figure.
Looks like he got a good deal.
I have used we buy any van before and always got the online valuation -£500. MY13.5 Autobiography, Santorini Black, Privacy Glass. Gone
Driving a milk float for now.

Post #555328 Sun Apr 29 2018 12:34pm
View user's profile Send private message View poster's gallery Reply with quote
fkarim



Member Since: 14 Apr 2012
Location: London
Posts: 2216

United Kingdom 
Re: Online Car Buying Site - Bad Experience!

muddywheels wrote:
Guess this explains why all their reviews are good if the bad ones get taken down Rolling Eyes


This and this too: Fake five-star reviews being bought and sold online. I am not suggesting Sellcar also does that but I read this today and found it disturbing.

Reminds me of someone on this very forum a while back. He was “selling” wheel nuts or something very cheaply (£1?) in return for 5 star eBay ratings Shocked Obviously a single wheel nut (of questionable quality IIRC) was of no use to anyone but the buyers were entered in some prize draw (which no one from this forum won). The fact that he said he would donate part of the proceeds to some charity didn’t matter because he was still getting 5 star feedback for free. Even if not, IMO the practice was still rotten and dishonest to the core and undermined everything online marketplace and the associated trust is about Evil or Very Mad

Back to the topic, this behaviour from Sellcar is shocking! Current: Volvo XC90 T8 Inscription Pro PHEV with some optionals on top
Gone: MY16 RRS2 3.0 SDV6 Autobiography Dynamic, Carpathian Grey & Santorini Black Sliding Pano/Ebony & Ivory 2 Tone
Gone: MY13 RRS 3.0 SDV6 HSE Black Edition, Orkney Grey/Ivory
Gone: MY09 RRS 2.7 TDV6 HSE, Santorini Black/Almond

Post #555329 Sun Apr 29 2018 12:42pm
View user's profile Send private message View poster's gallery Reply with quote
james5599



Member Since: 14 Jun 2009
Location: london
Posts: 325

United Kingdom 

These sorts of business suit people that need the sale/money quickly, however they are an added link in the chain of selling and that must be paid for.

Week on week the offers given from any these companies will differ by thousands in some cases.

Gen story - one week my focus Rs was worth 26k with wbac, the next it was 16k. I was checking off the back of a thread on pistonheads and didn’t believe it until I tried it myself

I haven’t ever had to use one of these companies thankfully, there does seem to be an element of praying on the desperate.

Autotrader / eBay / pistonheads and as many pictures as you can muster should do the trick, especially with your weather hopefully on the up.

Thumbs Up 2019 Svr and 2019 R35 GTR

Post #555331 Sun Apr 29 2018 12:59pm
View user's profile Send private message View poster's gallery Reply with quote
HughN



Member Since: 10 Sep 2017
Location: Near Llanybydder
Posts: 651

Wales 
Re: Online Car Buying Site - Bad Experience!

fkarim wrote:
Reminds me of someone on this very forum a while back. He was “selling” wheel nuts or something very cheaply (£1?) in return for 5 star eBay ratings


I mostly leave 3 star ratings. This is the middle of 1 to 5: if things are better than average, I go to four or five stars; if things are less than average, they get one or two stars. It does result in grief from sellers though, as eBay take five stars to be 'normal'.

Post #555333 Sun Apr 29 2018 1:29pm
View user's profile Send private message View poster's gallery Reply with quote
muddywheels
Milk Float Man


Member Since: 01 Jul 2010
Location: East Riding of Yorkshire
Posts: 5584

England 

Fortunately I'm not desperate - just wanted to recoup outlay as not able to enjoy it at moment due to health issue

I've worked too hard to let someone else cash in on my misfortune so I may just keep it and hope I'm sorted soon

Unfortunately appointment with second consultant last Thurs was a dead end so back to doc next week to see what next Big Cry Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #555337 Sun Apr 29 2018 1:47pm
View user's profile Send private message View poster's gallery Reply with quote
Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

I think the system is called Capitalism, Muddy you have a car that there are very very few buyers for new let alone used, not even auction houses as they don’t resell quickly. Look at other supposedly eco friendly vehicles - Renault Zoe - new £18000 +£70a month battery rental...... Renault dealers cannot shift year old used ones for live nor money and you can pick up a 12 month 5000 miles for £5000 - how much would the dealer have paid the owner if they have a mark up for prepping and paperwork? You might have more success selling the Outlander PHEV as they are hugely in demand, have rave write-ups and have proven tech. Sorry to sound so negative, but that is reality I’m afraid. Try selling a used diesel car privately these days, no-one wants them, not even Uber drivers. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #555365 Sun Apr 29 2018 5:24pm
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
RRSTDV8



Member Since: 13 Aug 2011
Location: Northamptonshire
Posts: 8830

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

ravingmad wrote:
I had a different experience with WBAC on the wife's Honda CRV we are selling.
4th April value - £8770.00
23rd April value £9650.00.
Makes no sense to me.

Don't WBAC base their valuations on auctions prices? If a particular car is suddenly popular the value will, briefly, reflect that popularity. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #555419 Mon Apr 30 2018 12:13am
View user's profile Send private message View poster's gallery Reply with quote
RRSTDV8



Member Since: 13 Aug 2011
Location: Northamptonshire
Posts: 8830

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

Muddy, sounds like you'd be better off keeping the car, getting yourself fit again and then enjoying it. You've already taken a huge depreciation hit so why not hold on to it for now? 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #555420 Mon Apr 30 2018 12:16am
View user's profile Send private message View poster's gallery Reply with quote
Post Reply  Back to top
Page 1 of 2 12>
All times are GMT + 1 Hour

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2005-2024 Futuranet Ltd & Martin Lewis
RRSPORT.CO.UK RSS Feed - All Forums

Switch to Mobile site