RRSPORT.CO.UK

    Forum   Gallery   Shop   Sponsors
Home > General > Incontrol totally messed up
Post Reply  Down to end
Page 1 of 1
 
Amarb



Member Since: 30 May 2017
Location: London
Posts: 35

United Kingdom 
Incontrol totally messed up

Hi. I am aware of the glitch with iOS 11. However my problem goes further.
My car was totally unresponsive to the app in terms of remote start or updated my journeys etc.
I though the problem was with the app on the phone, however if I log in to incontrol online I could no longer see my journeys updating on the web interface.
After calling LR they advised to remove the car from my account and to re add it.
They tried to remove the car but it kept throwing out an error.
They advised if I can remove it from the web interface, upon logging in I saw a message saying vehicle has partially been removed but did not complete and has a retry button next to it. If I click the button it just spins and comes up with the same error.
Now I can’t even log into the app as I get a message saying no vehicle associated with this account.
They say they are looking into it but I have not heard anything for a few days.

Has anyone had any similar issues?

My car spec

2017 RRS Autobiography SDV6

Post #543850 Fri Dec 22 2017 4:00am
View user's profile Send private message View poster's gallery Reply with quote
IRBails



Member Since: 22 Nov 2013
Location: Wollongong
Posts: 658

Australia 

Now as an Android person I feel great that I don't own an iPhone and wasn't tempted to add this useless bit of an application to my car. To think some people actually paid extra for this useless piece of crap. M16 SVD 4,4 HSE with a few extras, Sold R50 , Wife SQ5 , BMW R1200GSW.

Post #543867 Fri Dec 22 2017 12:54pm
View user's profile Send private message View poster's gallery Reply with quote
Amarb



Member Since: 30 May 2017
Location: London
Posts: 35

United Kingdom 

It’s nothing to do with iOS or Android. As I stated, even logging in to the online portal the car is not updating with any information

Post #543868 Fri Dec 22 2017 1:10pm
View user's profile Send private message View poster's gallery Reply with quote
IRBails



Member Since: 22 Nov 2013
Location: Wollongong
Posts: 658

Australia 

My point was that this system only works with iPhone and since I don't own I did not buy this option and am spared the grief that you and most other have gone through. M16 SVD 4,4 HSE with a few extras, Sold R50 , Wife SQ5 , BMW R1200GSW.

Post #543869 Fri Dec 22 2017 1:30pm
View user's profile Send private message View poster's gallery Reply with quote
Amarb



Member Since: 30 May 2017
Location: London
Posts: 35

United Kingdom 

these features are not paid extras they are standard with the car.

Post #543871 Fri Dec 22 2017 1:45pm
View user's profile Send private message View poster's gallery Reply with quote
jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 717

2013 Range Rover Sport SDV6 HSE Orkney Grey

IRBails wrote:
My point was that this system only works with iPhone and since I don't own I did not buy this option and am spared the grief that you and most other have gone through.


And works with Android!! 2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

Post #543878 Fri Dec 22 2017 4:15pm
View user's profile Send private message View poster's gallery Reply with quote
IRBails



Member Since: 22 Nov 2013
Location: Wollongong
Posts: 658

Australia 

Well it is good to see it works with Android, an improvement over my 2016 which does not show playlist or any of the media player details. Also the system cannot be connected both to Bluetooth and Media usb at the same time, something other vehicles have done for years. I ended up purchasing an iPod for the car which limits music to 16 gig. I was also informed by the then dealer that the systems were optimized for Apple. M16 SVD 4,4 HSE with a few extras, Sold R50 , Wife SQ5 , BMW R1200GSW.

Post #543899 Sat Dec 23 2017 12:10am
View user's profile Send private message View poster's gallery Post Reply
Post Reply  Back to top
Page 1 of 1
All times are GMT + 1 Hour

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2005-2018 Futuranet Ltd & Martin Lewis
RRSPORT.CO.UK RSS Feed - All Forums

Switch to Mobile site