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Cantona



Member Since: 27 Oct 2015
Location: Cheshire
Posts: 410

United Kingdom 

Guy Salmon are useless, which is irritating for me as I have one about 5minutes away from where I live. Estoril Blue SVR.

Post #546749 Thu Jan 25 2018 6:52pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: East Yorkshire
Posts: 1393

United Kingdom 2013 Range Rover Sport Supercharged Autobiography Fuji White

I totally agree about suy galmon,,I bought 1xFFRR & 3xL320’s from them & they were spot on then when I wanted a L494,,I called them 3 times & every time the salesman I always dealt with was in a meeting & he was going to get back to me & he never did so I went elsewhere,,now I deal with a nice chap from Hatfields in Pickering & so far he has been spot on,Ive had both my L494’s & our evoque from him.

Andy. 2014 RRS SC santorino,coris roof.
2016 VW Amarok Highline,candy white
2014 Evoque D-Lux Fuji
Previous motor.
2014 RRS AB FUJI
2012 RRS Dynamic red edition Fuji
2012 RRS SE santorino
2015 Navara White
2008 RRS white TDV8
2007 RRS black TDV8
2002 RR Vogue
1996 P38 2.5 HSE.

Post #546755 Thu Jan 25 2018 6:59pm
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Niloc



Member Since: 01 Jun 2016
Location: South Wales
Posts: 27

United Kingdom 

Hi rox10h. I've just been made aware of your problems by SVR575 and it seems that I am having similar issues to yourself on my MY2018 Sport. I've had the car for a month and am still no where nearer sorting these out. My dealer has been tireless in his attempt s, but is seemingly waiting for this elusive update from JLR, which, I was told, was due in January. I am reluctant to use the car and my wife won't even sit in the driver's seat. it seems to have a mind of its own, with everything working smoothly one minute and the next. all sorts of strange things can happen, including the mirrors folding inwards, the steering wheel not able to be set, the settings menu on the steering wheel just bouncing about, the lower screen flashing on and off and the sat nav freezing.
I've spoken to JLR and been given a case number - which was a joke!! Their eventual response was that I'd have to wait and were not interested in helping in any way.
I've now been in touch with the dealer about rejecting the vehicle and reordering another. I am waiting their return telephone cal, which they've promised will be today.
I will keep you updated.

Post #548361 Mon Feb 12 2018 12:10pm
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rox10h



Member Since: 06 Nov 2012
Location: South Wales
Posts: 25

United Kingdom 

hello mate

I'm sorry to hear that. In a way I'm glad to hear I'm not alone though, although your electrical issues do sound more severe than mine.

One thing that comes to mind - you should not have that out on your drive as its deemed unusable. i would have taken that straight back to the dealer and demanded at least a loan car until they sort yours out.. it is no good to anyone sat outside.

The irony of reading your post is this - i have just printed off my rejection letter. i have gone to town on it.. I'm just so gutted it has come to this. Since my latest post above, this is now the 3rd week my car has been back at the dealer (7 weeks in total now!) and i have received NO updates on whats happening with it at all. they have had 3 weeks to order a new car as promised and they haven't even done that.

I am going to the dealership first thing in the morning as the demonstrator they have leant me requires an adblue topup otherwise i can't start the bloody thing. While i am there i will be demanding answers on my car the last time. I know i have said above in a number of posts i have given them another chance, another week to sort it, a deadline etc etc but enough is a enough. i'd like to think i have been so patient with LR Cardiff and LR as a whole but this whole experience has been exhausting, stressful, embarrassing even.

if i do not get a solid answer on when my new car is coming, or at least when this current mY18 is fixed, I am going to slam the letter so hard on the desk that i hope i crack the desk in half.

jokes aside.. they will have the letter of rejection, refund me the money and i will never, ever in my life step foot in another JLR shower of Censored dealership ever again in my life. How the Censored are these voted as the best car in the world honestly beats me when we consider the aftercare and build quality.

Chaps, thank you for your patience so far reading my posts. as I'm sure you'll agree I'm exhausted with this. This is not what buying a new car should feel like. MY18 RRS Autobiography SDV6 (Awaiting delivery)
2014 Mercedes C63 AMG
2013 VW Transporter Sportline Kombi Lwb
2006 BMW 530d M Sport

Post #548437 Mon Feb 12 2018 10:59pm
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Niloc



Member Since: 01 Jun 2016
Location: South Wales
Posts: 27

United Kingdom 

Hi rox10h
I fully understand your frustration and anger, particularly when your dealer seemingly is allowing you to vent your feelings and then forget about you. It's as if - we've had his money, who cares!.
I spoke to the dealer you bought the car from and they rang a few times to try and get me to buy from them. Under the circumstances, I'm glad I didn't. From past experience, I don't expect my dealer to respond by doing nothing!
It will be really interesting to follow your posts in the next few days. I look forward to them.

Post #548452 Tue Feb 13 2018 7:06am
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james5599



Member Since: 14 Jun 2009
Location: london
Posts: 198

United Kingdom 

Do what Bruce Willis would do in this sceneario .....
Stick an oily rag in the fuel tank, light it, drive it straight through the front window of the showroom and walk away. 2017 Svr

Post #548457 Tue Feb 13 2018 8:35am
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Niloc



Member Since: 01 Jun 2016
Location: South Wales
Posts: 27

United Kingdom 

Hi james5599.
That's an idea, but i don't want to spend time at her majesty's pleasure while I wait for a replacement!

Post #548501 Tue Feb 13 2018 3:12pm
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