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Rossi72



Member Since: 22 Sep 2015
Location: Leicestershire
Posts: 10

Missing Items on Built Car

Hi All
First time post!

Where do I begin!!

Ordered new RRS 2 HSE Dynamic back in August 2015, arrived at Stealer November, wrong interior. Shocked Given DS while new car ordered.

Collected New Car last week, great looking car, really happy to be back in a Rangie after 18 months away. Very Happy

Checking it over to find the Extra Large Washer bottle missing. Big Cry Checked on Topix and order sheet and it shows up.

I have contacted Stealer and they are talking to Land Rover UK about what to do next. It is issues like this that drove me away from the green oval in the first place.

Anyone else had a similar issue?

Post #486625 Fri Feb 05 2016 9:06am
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simonsti



Member Since: 29 Apr 2006
Location: staffs
Posts: 193

England 2013 Range Rover Sport SDV6 HSE Nara Bronze

Mine came with wrong colour interior and no full size spare wheel.
Eventually got the wheel but couldn't change the interior. 2014 Nara Bronze SDV6
GONE TDV6 HSE RRS in Giverny green,Ebony interior, Side steps,Tints, PTI, Tow pack, mud flaps, Side strips and Dynamics pack.

Post #486629 Fri Feb 05 2016 10:38am
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mikef



Member Since: 16 Sep 2013
Location: bucks
Posts: 303

United Kingdom 

Quote:

Mine came with wrong colour interior


Why did you accept it? Mine was also delivered with the wrong interior back in 2014 and I flatly refused to accept it. Sure I had to wait another 3 months to take delivery of a car in the correct spec but there's a point of principle here

Post #486646 Fri Feb 05 2016 1:24pm
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simonsti



Member Since: 29 Apr 2006
Location: staffs
Posts: 193

England 2013 Range Rover Sport SDV6 HSE Nara Bronze

I had already waited over 12 months for the car and the dealer assured me that there was no chance of getting another car, i did get £1000 off though. 2014 Nara Bronze SDV6
GONE TDV6 HSE RRS in Giverny green,Ebony interior, Side steps,Tints, PTI, Tow pack, mud flaps, Side strips and Dynamics pack.

Post #486650 Fri Feb 05 2016 1:56pm
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npinks
Site Moderator


Member Since: 27 Nov 2007
Location: Watching
Posts: 6716

United Kingdom 

waits for muddywheels to post Whistle

Post #486652 Fri Feb 05 2016 2:08pm
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mikef



Member Since: 16 Sep 2013
Location: bucks
Posts: 303

United Kingdom 

simonsti wrote:
I had already waited over 12 months for the car and the dealer assured me that there was no chance of getting another car, i did get £1000 off though.

Well you did better than me then. When my 'wrong' car turned up, I was told to take it, leave it or order another one (at the same price). I took the latter because I wasn't prepared to have somebody else's mistake foisted on me, especially for £70k

Post #486653 Fri Feb 05 2016 2:21pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1667

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Having seen the cars being built I'm surprised anything can be missed as all is bar coded. Hopefully it'll be sorted (although I imagine fitting the washer bottle down the side of the wing will not be the easiest job in the world).

I assume the wrong colours and interiors were dealer ordering errors? 

Post #486654 Fri Feb 05 2016 2:40pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Land Rover hopes to start selling £200,000 Range Rovers to compete with the new Bentgaya SUV.............. Rolling with laughter Rolling with laughter I can not see the owner of one of those standing for any of the downright stupid mistakes that dealers or the factory makes, let alone the poor QC from the factory in the first place 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #486656 Fri Feb 05 2016 2:44pm
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simonsti



Member Since: 29 Apr 2006
Location: staffs
Posts: 193

England 2013 Range Rover Sport SDV6 HSE Nara Bronze

Pretty sure mine was dealer mistake, anyway i was happy with the outcome and soon got used to lighter interior 2014 Nara Bronze SDV6
GONE TDV6 HSE RRS in Giverny green,Ebony interior, Side steps,Tints, PTI, Tow pack, mud flaps, Side strips and Dynamics pack.

Post #486668 Fri Feb 05 2016 4:04pm
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Rossi72



Member Since: 22 Sep 2015
Location: Leicestershire
Posts: 10

Thanks all for your responses.

I totally agree about not accepting the wrong interior colour. I ordered ebony/ebony, what came the first time was ebony/cirrus. I just cannot live with another light interior car. It was a stealer error on their order form to the factory.

I am more frustrated with the stealer. I have used them before and I already warned them they needed to make 100% certain everything would be Ok.

I always say that everyone makes mistakes, its how we put them right that makes a difference.

I'll keep you updated as soon as I hear anything.

Post #486685 Fri Feb 05 2016 6:50pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1667

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Sorry for asking, but it definitely doesn't have the large bottle? As you probably know, this is a second bottle, not a replacement for the incy wincy standard one. 

Post #486687 Fri Feb 05 2016 7:37pm
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Rossi72



Member Since: 22 Sep 2015
Location: Leicestershire
Posts: 10

Hi Phil

Yes, it is the second bottle that fits behind the drivers headlight that is missing . The dealer sent me photo of one that they have to compare with mine.

There is just a blank panel with a washer Icon sticker next to it.

Post #486690 Fri Feb 05 2016 7:43pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1667

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Thumbs Up

Sorry for asking. 

Post #486691 Fri Feb 05 2016 7:44pm
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Rossi72



Member Since: 22 Sep 2015
Location: Leicestershire
Posts: 10

No problem. It might have been the answer.

Post #486692 Fri Feb 05 2016 7:45pm
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muddywheels
Milk Float Man


Member Since: 01 Jul 2010
Location: East Riding of Yorkshire
Posts: 5584

England 

I know too well how you feel Big Cry

Ordered a Black Edition MY13 and it came with wrong interior - dealer insisted on swapping against my wishes and caused loads of damage so I rejected and they ordered a replacement Rolling Eyes

This time they have fitted wrong roof rails after I waited from June to Xmas for delivery. I considered rejecting and replacement rails but I've given up and accepted it because it's too much hassle to sort it and they wouldn't honour deal on a replacement Evil or Very Mad

Been a LR fanatic since I was a kid but it's not making me happy anymore so will be looking at alternatives next time I buy a vehicle Embarassed Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #486724 Fri Feb 05 2016 11:16pm
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