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JSR2014



Member Since: 10 Feb 2015
Location: Kent
Posts: 341

England 2013 Range Rover Sport Supercharged Santorini Black
Order Placed 1/3 still not here

Hi Guys,

I have emailed chasing a very small order I placed on the 1st of March as the item has not arrived. I have not yet received a response (to be fair its only been a few hours) but figured that this might be a better place to receive an expedient response?

Thanks

James 2014.5 Mariana Black 5.0 Supercharged V8 Autobiography

Post #455531 Wed Mar 11 2015 12:42pm
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zaphod



Member Since: 16 Jan 2015
Location: Liverpool
Posts: 279

United Kingdom 2005 Range Rover Sport Supercharged Rimini Red

I've emailed, posted on here and sent a PM and not heard anything about an order I placed at the weekend. Last contact I had was on this forum last Friday (the thread under this one). It was only for a few quid so not the end of the world but does seem strange...

Post #455536 Wed Mar 11 2015 1:20pm
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Bodsy
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Member Since: 03 Feb 2007
Location: Shropshire
Posts: 2162

United Kingdom 

I've just found out that Dan is on holiday for the week. Back next Monday (16th) Would have been nice if he'd out that in his Signature strip. Thumbs Up Bodsys Brake Bible
Software Updates Contact me
RRS Timed Heat/Remote kits - Contact me
BAS Engine Re-maps/ EGR Blank EuIII and EuIV
Clock On The Dash/ SNOTM /3Flash / BT Update /Service Reset/Error Codes read\ Gearbox Reset
See it HERE

Post #455553 Wed Mar 11 2015 2:56pm
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zaphod



Member Since: 16 Jan 2015
Location: Liverpool
Posts: 279

United Kingdom 2005 Range Rover Sport Supercharged Rimini Red

Thanks Bodsy - will just await his return in that case Thumbs Up

Post #455554 Wed Mar 11 2015 3:00pm
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JSR2014



Member Since: 10 Feb 2015
Location: Kent
Posts: 341

England 2013 Range Rover Sport Supercharged Santorini Black

Bodsy wrote:
I've just found out that Dan is on holiday for the week. Back next Monday (16th) Would have been nice if he'd out that in his Signature strip. Thumbs Up


Or if he'd despatched my order before he went away, not good for a first dealing with them......

Not even an out of office reply on his email... Rolling Eyes Rolling Eyes 2014.5 Mariana Black 5.0 Supercharged V8 Autobiography

Post #455559 Wed Mar 11 2015 4:10pm
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duckworthparts
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Member Since: 13 Mar 2009
Location: Market Rasen
Posts: 674

United Kingdom 

Back in today, sorry no notification was advertised on here of me being out of the office.

Colleagues were meant to be looking after my emails in my absence, hence no out of office email.

James can confirm your order was dispatched last week (4th) before i went away, obviously you have not received this, will be re-dispatched today 1st class. If you don't receive this tomorrow please contact me

Cheers
Dan Sophie Alltoft

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
My Direct Line: 01673 849873
Email: danroberts@duckworthlandrover.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #455648 Thu Mar 12 2015 4:18pm
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Bodsy
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Member Since: 03 Feb 2007
Location: Shropshire
Posts: 2162

United Kingdom 

He Lives!

Dan, I'm afraid to say that none of your colleagues ever look after your e-mail box when you're away..... Bodsys Brake Bible
Software Updates Contact me
RRS Timed Heat/Remote kits - Contact me
BAS Engine Re-maps/ EGR Blank EuIII and EuIV
Clock On The Dash/ SNOTM /3Flash / BT Update /Service Reset/Error Codes read\ Gearbox Reset
See it HERE

Post #455650 Thu Mar 12 2015 4:28pm
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duckworthparts
Site Sponsor


Member Since: 13 Mar 2009
Location: Market Rasen
Posts: 674

United Kingdom 

Yes it appears that way, i shall have words Evil or Very Mad Sophie Alltoft

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
My Direct Line: 01673 849873
Email: danroberts@duckworthlandrover.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #455652 Thu Mar 12 2015 4:39pm
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JSR2014



Member Since: 10 Feb 2015
Location: Kent
Posts: 341

England 2013 Range Rover Sport Supercharged Santorini Black

Thanks Dan.

I can confirm to all that Dan responded to my email on his return.

Hell of a good guy and great customer service Smile

Just tell us next time so we don't get worried/frustrated Wink 2014.5 Mariana Black 5.0 Supercharged V8 Autobiography

Post #455701 Thu Mar 12 2015 11:25pm
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