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Slider



Member Since: 04 Dec 2008
Location: In traffic
Posts: 32

United Kingdom 
Stunning rip off attempt by LR dealer...

Goes on a bit but...

Very recently I had a very unpleasant encounter with a deer at 70mph Whistle on the M40 south of Oxford, fortunately (for me) the poor thing actually hit my nearside front wing rather that a square on front impact, the result was a dent in the said wing another dent in the door and another in the rear door with no paint broken...couple of days later took motor to a GS dealership (RRS bought from GS) who had spouted the praise of their PDR abilities to get a quote, the chap came out equipped with his pentax camera, took one look and said 'you know this is going to be expensive'....'you do know that repairing RRS's is a very specialised job'....he told me that the damage was far too extensive to do a paintless dent repair and that the whole side would need stripping, dents repaired and the complete side resprayed with 'very' special and expensive Landrover paint....he emailed a quote through to me, £1630 and 10 days work....and if I needed a courtesy car etc he would need to increase the quote to cover...and if I was going down the insurance route then it would be even higher Rolling Eyes ....anyway a call to a well known PDR specialist and an old boy came out and said yep no problem...worked his magic...and I mean magic...the dents have gone...no trace....stunning work...and charged me £90 +vat...


Memo to Landrover....this is everything which is wrong with your dealers... Sad MY12 SDV6 HSE LUX Pack Indus Silver + Privacy Glass

Post #425550 Thu May 29 2014 9:41am
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jim4244



Member Since: 16 Feb 2012
Location: No
Posts: 1210

England 2013 Range Rover Sport SDV6 HSE Santorini Black

This was a Guy Salmon dealership? Unbelievable! Shocked

Jim

Post #425554 Thu May 29 2014 10:13am
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aljo



Member Since: 13 Jun 2006
Location: West Sussex
Posts: 3243

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Santorini Black

Typical rip off tactics from the Censored dealers

What is the name of your Pdr specialist Thumbs Up

Post #425555 Thu May 29 2014 10:15am
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JPR 1



Member Since: 29 Jan 2013
Location: Cheshire
Posts: 435

United Kingdom 2010 Range Rover Sport TDV8 HSE Stornoway Grey

That's Shocking, why is it car dealers can get away with this and still be successful and make money. If I did this in my business my reputation would be shot, and nobody would touch my company with a barge pole Current Volvo XC90 R Design T8
Gone 2010 TDV8. Stornoway Grey
Gone VW R50, AUDI S8, ML320 Sport, FFRR V8
Stolen 2007 TDV8.

Post #425560 Thu May 29 2014 12:20pm
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chrisebabes



Member Since: 14 Jul 2010
Location: Cornwall
Posts: 79

United Kingdom 2007 Range Rover Sport TDV8 HSE Stornoway Grey

Name and shame the lot of them, bunch of w Censored ers TDV8 2007 window tints, side steps.

Post #425594 Thu May 29 2014 7:39pm
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npinks
Site Moderator


Member Since: 27 Nov 2007
Location: Watching
Posts: 6716

United Kingdom 

I would ask them to explain, why it would cost more for insurance for the same job and mention their practices to trading standards

Don't think you will get them on say what it needed as it would be said that it was his opinion and PDR wasn't an option he thought would be possible

Anyway... How was the venison?

Post #425610 Thu May 29 2014 9:22pm
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monty19



Member Since: 12 Mar 2014
Location: boro
Posts: 323

United Kingdom 2007 Range Rover Sport TDV8 HSE Stornoway Grey

at least dick turpin wore a Censored mask, shower of Censored

Post #425636 Thu May 29 2014 10:46pm
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sparky8181



Member Since: 02 Nov 2012
Location: West Midlands
Posts: 588

England 2007 Range Rover Sport TDV6 HSE Stornoway Grey

npinks wrote:

Anyway... How was the venison?


Rolling with laughter Thumbs Up MY07 TDV6 HSE Stornaway & Ivory

Mods So Far: Side steps - Smoked Side Repeaters - OEM Style Signature LED Front Lights - LED Side Lights - LED Interior Lighting - 2012 Autobigraphy Style Front Grill & Side Vents - 2012 Rear LED Lights

Planned Mods: Paint My Brembo's - Colour Code Mirrors - Rear Interior Light Mod - GVIF

Post #425650 Fri May 30 2014 8:35am
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Slider



Member Since: 04 Dec 2008
Location: In traffic
Posts: 32

United Kingdom 

Would have had to sell the Venison to just pay for the paint on the GS quote...£499....yep that's £499 just for the paint...but after all the chap said 'the paint used by Landrover...oops sorry Range Rover'...'because they are different you know'...is very special paint....oh yes its special alright, its exactly the same paint used by all other automotives...

Basically his attitude was well people who can afford to buy these things expect to pay premium prices for everything associated with them....

Another memo to Landrover...you will pay for this sort of behavior in the end...but then again I am sorry to say you are slowly turning your back on your home market faithful for the fool's gold in the far eastern markets... MY12 SDV6 HSE LUX Pack Indus Silver + Privacy Glass

Post #425714 Fri May 30 2014 5:22pm
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Disco_Mikey



Member Since: 08 Apr 2012
Location: Dundee, Scotland
Posts: 4338

United Kingdom 2010 Range Rover Sport Supercharged HSE Santorini Black

Your not alone Rolling Eyes
http://www.disco3.co.uk/forum/topic112773.html

Post #425764 Fri May 30 2014 9:50pm
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Stuart



Member Since: 18 Oct 2013
Location: Manchester
Posts: 581

United Kingdom 2006 Range Rover Sport TDV6 HSE Java Black

JPR 1 wrote:
That's Shocking, why is it car dealers can get away with this and still be successful and make money. If I did this in my business my reputation would be shot, and nobody would touch my company with a barge pole


Because folks like you and I JJR are ethical and honest. As are probably most businessmen here.

What the rip off merchants miss is that blokes who have these cars are successful by definition. And as such, are predisposed not to be dumb. As our OP demonstrated.

Post #425770 Fri May 30 2014 10:43pm
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