JAMES  Big fun of RRS-my one WHITE-RED with wide body kit plus RS alloys all from KAHN

Hello James,

pm sent! S/C 06 Black

Crookedm you are right,yes he indeed Big fun of RRS-my one WHITE-RED with wide body kit plus RS alloys all from KAHN

Slick do you live in Chelsea ? Big fun of RRS-my one WHITE-RED with wide body kit plus RS alloys all from KAHN

very well put james

Does sound like a complete over reaction to me. I have suffered truly service from Stratstones and let me assure you that LPR ain't no Stratstones. Search my posts for "1000th post" for the extra mile or ten than LPR go, if you're interested. James LPR is correct in that he has very limited technical knowledge, btw.

LOL! ============
2010 TDV8 HSE - ooo laa laaaaaaaaa
2007 TDV8 HSE - superb car and very reliable
============
2012 - dearly departed, sadly missed.. to return in late 2013 with a new TDV8!

Why oh why did I think James was on holiday, new regs and all that.

Sounds like you have an early start James and a busy day - best have a couple of days off in the week

wow... such a level of intolerance...... Making a second call before writing the Doomsday book is the least you could of done......Never seen a bad word written about LPR or James......That to me speaks volumes.

When I buy again they will undoubtedly be my first port of call.....even if I have to call twice !! 2014.5 SDV6 AB Dynamic ... Fuji /Santorini Pan roof and 22's
2013 Porsche Boxster S 3.4
2014 Audi A3 S line Quattro
---------------------------------

Strikes me That a couple of minutes spent on a follow up call to LPR to chec.k that David received your message would have saved half the friggin night moaning about it! Having said that, it has been better following this thread than watching a bunch of has beens hoping to find a Big Brother

Said he'd be along

^^^ +1

I understand your annoyance.

However in this modern life we live with I think you have to circum to the fact that people don't always call back or reply to emails and sometimes a light nudge is required.

As for the comment about tough times and people turning away business, in terms of dealers I don't think they are short of business, though this shouldn't be an excuse.

You should have given them another chance or chased before starting this thread...

Quick update: I have spoken to Silck17 this morning and discussed the call that was not returned yesterday and last nights thread. David will be responding to the initial enquiry on Monday when hs is back on site (as it relates to a cost of 'works'), and will of course be establishing why the call was not returned. As promised I will report back in detail next week.

James

crookedm wrote:

slick17 wrote:

crookedm wrote:

I get it fine thanks I'm just not that naive to think the service industry (in this country especially) evolves around me.
It doesn't.

Everyone expects good service, whether a current or potential customer however you also have to realise your expectations won't always be met. You're one unhappy customer out of maybe several happy customers who actually visited LPR today.
Big deal. Man up, put your pride aside and contact them again, if on the second attempt they fail you walk away.

OK...Final comment.

1.Unfortunately, you are that naive. without complaints and customers pulling up businesses on their bad service the levels of service would not only not improve ( why would they?) they would go downhill.
2. Customer service does evolve round you me and every other customer...just cause you don't demand it doesn't mean it doesn't or shouldn't be there.
3.It has nothing to do with pride ( see you don't get it) It has to do with service. If they let me down on this, what else can/will they let me down on...why should I take a chance?

Thank & good night

My last reply would be "you sir are an arse."

I couldn't have put it better myself

Cheney Jawa wrote:

crookedm wrote:

slick17 wrote:

crookedm wrote:

I get it fine thanks I'm just not that naive to think the service industry (in this country especially) evolves around me.
It doesn't.

Everyone expects good service, whether a current or potential customer however you also have to realise your expectations won't always be met. You're one unhappy customer out of maybe several happy customers who actually visited LPR today.
Big deal. Man up, put your pride aside and contact them again, if on the second attempt they fail you walk away.

OK...Final comment.

1.Unfortunately, you are that naive. without complaints and customers pulling up businesses on their bad service the levels of service would not only not improve ( why would they?) they would go downhill.
2. Customer service does evolve round you me and every other customer...just cause you don't demand it doesn't mean it doesn't or shouldn't be there.
3.It has nothing to do with pride ( see you don't get it) It has to do with service. If they let me down on this, what else can/will they let me down on...why should I take a chance?

Thank & good night

My last reply would be "you sir are an arse."

I couldn't have put it better myself

That's because you and crookedm don't have the vocabulary to do so...abuse and name calling the last refuge of the illiterate  S/C 06 Black