RRSPORT.CO.UK

    Forum   Gallery   Shop   Sponsors
Home > Dealership Feedback > Lookers (Bishops Stortford)
Post Reply  Down to end
Page 2 of 2 <12
 
RussRRS



Member Since: 26 Feb 2010
Location: Nazeing Essex
Posts: 129

United Kingdom 2006 Range Rover Sport TDV6 HSE Bonatti Grey

quick update, after loads of calls on friday afternoon from the sales girl promising me that the money will be in first thing this morning and the car will be ready this afternoon at the latest, but surprise surprise no money and no car, also lookers have gone back to ignoring my calls. really really wished id gone to another dealers now

Post #258631 Mon Mar 08 2010 2:35pm
View user's profile Send private message View poster's gallery Reply with quote
Lookers Park Royal



Member Since: 15 Nov 2007
Location: London
Posts: 2303

Russ,

I've just noticed your post and have put a call into the branch. The DP is aware of the situation and advises that the finance company used is one they do not use too often, therefore there is a bit of a 'slow-down' there.

Hopefully after my call and email to them there will be some more urgency behind it.

Hope you enjoy the new RRS and pick it up soon.

James Thumbs Up

Post #258649 Mon Mar 08 2010 3:29pm
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
RussRRS



Member Since: 26 Feb 2010
Location: Nazeing Essex
Posts: 129

United Kingdom 2006 Range Rover Sport TDV6 HSE Bonatti Grey

Thanks James, was soooooo looking forward to spending the weekend playing with my new toy but after all this im not really looking forward to taking delivery now, kinda put a huge downer on it all, hopefully it will be sorted for tomorrow as im off to manchester wednesday for work and not back till sunday night. Big Cry

Post #258654 Mon Mar 08 2010 3:44pm
View user's profile Send private message View poster's gallery Reply with quote
RussRRS



Member Since: 26 Feb 2010
Location: Nazeing Essex
Posts: 129

United Kingdom 2006 Range Rover Sport TDV6 HSE Bonatti Grey

All is good!!! picked the car up this afternoon and im in love with it already, had a chat with the sales lady and after her explaining about the finance company and it not being a normal 1 they would use etc etc and the fact that they wernt ignoring my calls i retract my previous statements as they wernt no real blame to lay on the dealers just bad on the finance companies part. im a happy man Thumbs Up

Post #258785 Tue Mar 09 2010 7:41pm
View user's profile Send private message View poster's gallery Reply with quote
Lookers Park Royal



Member Since: 15 Nov 2007
Location: London
Posts: 2303

All's well that ends well! Hope your enjoy it!

James Thumbs Up

Post #258821 Wed Mar 10 2010 6:24am
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
RussRRS



Member Since: 26 Feb 2010
Location: Nazeing Essex
Posts: 129

United Kingdom 2006 Range Rover Sport TDV6 HSE Bonatti Grey

Thanks for your help mate she did Mention a certain call helped push things forward a bit lol

Post #258822 Wed Mar 10 2010 7:07am
View user's profile Send private message View poster's gallery Reply with quote
NickM



Member Since: 14 Feb 2008
Location: London
Posts: 2995

United Kingdom 

James just promised her a Mug with his pic on it, apparently he's a bit of a celebrity in the Lookers Camp!

Post #258826 Wed Mar 10 2010 8:07am
View user's profile Send private message View poster's gallery Reply with quote
RussRRS



Member Since: 26 Feb 2010
Location: Nazeing Essex
Posts: 129

United Kingdom 2006 Range Rover Sport TDV6 HSE Bonatti Grey

Wondered who that screen saver was lol

Post #258827 Wed Mar 10 2010 8:09am
View user's profile Send private message View poster's gallery Reply with quote
NickM



Member Since: 14 Feb 2008
Location: London
Posts: 2995

United Kingdom 

Well either the mug or the promise of an alimony payment........j. kidding James. There is much strength behind your voice on the phone I'm sure mate!! If only you had that much pursuasion when you get home!! Razz

Post #258828 Wed Mar 10 2010 8:24am
View user's profile Send private message View poster's gallery Reply with quote
r0b1n



Member Since: 18 Feb 2008
Location: Saffron Walden
Posts: 15

England 2010 Range Rover Sport 3.0 TDV6 HSE Bonatti Grey
Buying new at Lookers Bishop Stortford

In February I booked a back to back test drive of the 3.0 TDV6 and the TDV8 HSEs with Lookers in Bishop Stortford. The sales lady was very offhand when we arrived, and delegated the drive to 2 colleagues. Rather more attentive after the drive but with 2 children in tow, an boredom levels rising, she needed to get a move on... Eventually she got around to looking at my 2.7 TDV6 for trade-in and due to our own time pressures, said she would get back to me.

Nada. Nothing. Not a word.

So here I am, a customer spending over £55K and they don't even follow up. Gritting my teeth, I phoned her to talk abpout the trade-in and new car price. She said she'd get back to me. But didn't of course. So I tried again, but couldn't reach her, and twice left her messages to phone me.

So I ended up buying, sight unseen, from Stratstone of Mayfair. Not local, but they gave me a trade-in price based on my description and a very fair deal. Even on the day I picked up my new car from them, because they are so tight for space, it was parked out of sight and they didn't check. I'd definitiely deal with them again.

So last week, the Lookers Sales Lady phoned to ask if we were still interested in a new RRS. No thanks, we've bought it elsewhere because you wouldn't return my calls. Oh, she says, and who were you dealign with, if you don't mind me asking...

Oh the sweetness of being able to say ... YOU

Post #265724 Tue May 11 2010 1:10pm
View user's profile Send private message View poster's gallery Reply with quote
Very Annoyed
Site Moderator


Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

United Kingdom 

Laughing Laughing 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #265742 Tue May 11 2010 2:59pm
View user's profile Send private message View poster's gallery Reply with quote
RussRRS



Member Since: 26 Feb 2010
Location: Nazeing Essex
Posts: 129

United Kingdom 2006 Range Rover Sport TDV6 HSE Bonatti Grey

Sounds like my sales girl lol glad u sorted it fella Thumbs Up

Post #265746 Tue May 11 2010 4:28pm
View user's profile Send private message View poster's gallery Post Reply
Post Reply  Back to top
Page 2 of 2 <12
All times are GMT

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2005-2024 Futuranet Ltd & Martin Lewis
RRSPORT.CO.UK RSS Feed - All Forums

Switch to Mobile site