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Martin
Site Administrator & Owner


Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

United Kingdom 
Solving forum login and gallery login problems

Exclamation This information has been superceded by the post here: solving issues with forum login




If you're having trouble with the forum or gallery not showing you as logged in and refusing to go through the login process then keep reading Smile

It's a problem with the forum/gallery cookie. To cure the problem, use the correct method depending on which browser you're using:

Internet Explorer

NOTE: There is a side effect of this simple Internet Explorer method - you can only delete all of the cookies and so you will be logged out of every web site that you're a member of or have a username for - follow the advanced method below (thanks to Slimer for the info) to delete only the RRSPORT cookies.

First of all, log out from RRSPORT.CO.UK. Then in Internet Explorer, go to the Tools menu (fifth one along) and then select Internet Options (bottom menu item).

In the middle section of the window that pops up, under "Temporary Internet Files" is a button marked "Delete Cookies". Click it, and then press the OK button on the window that pops up saying "Delete all cookies in the Temporary Internet Files folder?".

Then click the OK button on the Internet Options window and exit all Internet Explorer windows. Then load up Internet Explorer again, visit RRSPORT.CO.UK, log in with your username/password and try the gallery again.

ADVANCED: Shutdown IE, search for and delete any file that starts Cookie: and contains the word rrsport in the name in your C:\Documents and Setting\<username>\Local Settings\Temporary Internet Files (XP) or C:\Users\<UserName>\AppData\Local\Microsoft\Windows\Temporary Internet Files (Vista, 7, Cool folder. You may have to adjust your view preferences (Tools\Folder Options\View Tab in Windows Explorer) to show hidden and system files if you do not see any of these folders or files

Mozilla Firefox

First of all, log out from RRSPORT.CO.UK. Then in Firefox, go to the Tools menu (sixth one along) and then select Options (bottom menu item).

In the left hand side of the window that pops up, click the "Privacy" button (with the padlock icon). In the privacy panel, click the + icon to the left of the "Cookies" title (fifth option down) so that the yellow cookies panel opens. Click the button marked "View Cookies".

On the "Stored Cookies" window that appears, scroll down until you have "rrsport.co.uk" in the left hand side (under the "Site" heading). Click "rrsport.co.uk", and then press the "Remove Cookie" button (bottom left). If you don't have a "rrsport.co.uk" cookie, carry on to the next section.

Then scroll down to "www.rrsport.co.uk" and repeat the above method to delete the cookie.

Then click the OK button on the Stored Cookies window, then the OK button on the Options window and exit all Firefox windows. Then load up Firefox again, visit RRSPORT.CO.UK, log in with your username/password and try again.

---

Obviously let me know if you have any problems, or if you need help for other browsers Smile
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Last edited by Martin on Tue Mar 26 2013 10:56am. Edited 4 times in total

Post #12309 Mon Feb 06 2006 10:32am
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Martin
Site Administrator & Owner


Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

United Kingdom 

Just bumping this up as it's affecting a lot of people Sad Like this site? Buy some RRSPORT goodies to show your support!

Post #16335 Wed Mar 08 2006 11:19am
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XXXAngelXXX



Member Since: 03 Mar 2006
Location: Krautland
Posts: 10894

Germany 

thanks for the fast help Smile 
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Post #16360 Wed Mar 08 2006 12:54pm
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