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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 
Sat-Nav Cant Use Postcode Search - 2012 RRS

I have a 2012 RRS AB , When i first bought the car i noticed the satnav was a bit out of date and sent me to the sea when trying to find a place ! .

I went on ebay and paid for the USB update stick for 2017 , comes with a code that is linked to your car.

Install takes around 3 hours , the install did keep stopping for some reason so needed to restart it a few times but it is meant to carry on where it left off.

Once done around 4 months ago everything seemed fine, used it a few times to destinations where i had already used the satnav to .

The problem came when i went to enter a postcode to an address where i haven't visited before it displays the message "Unable To Perform This Request , Please Try Again" . This happens on every postcode ! , i went into the satnav program and wiped out the cache and restored system defaults but this hasn't seemed to fix it ! .

Has any one else had this problem ?

Thanks
Luke

Post #568582 Fri Nov 09 2018 8:27am
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scarey



Member Since: 07 Jan 2011
Location: in the cloud
Posts: 410

its probably defaulted to belguim after the update thats why its not recognising the postcode......change the map to UK and try again..

Post #568583 Fri Nov 09 2018 8:42am
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 

Thanks for the info , How do i do this ? as couldn't see an option for it.

Post #568584 Fri Nov 09 2018 8:43am
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1726

2013 Range Rover Sport SDV6 HSE Orkney Grey

 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #568589 Fri Nov 09 2018 9:15am
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 

Omg no wonder why i didnt see it haha.

Hopefully this solves the issue !

Thank you for the help much appreciated both of you !

Post #568591 Fri Nov 09 2018 9:38am
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 

Ok tried the above on the way home.

Sadly the Satnav is set already as GBR

Sad

Post #568636 Fri Nov 09 2018 6:38pm
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scarey



Member Since: 07 Jan 2011
Location: in the cloud
Posts: 410

thats a bummer...sounds like the ebay update hasnt worked then..


i wonder if re-installing the update might be successful the second time..

Post #568643 Fri Nov 09 2018 8:58pm
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Father Jack



Member Since: 16 Oct 2016
Location: Edinburgh
Posts: 480

Scotland 2012 Range Rover Sport SDV6 HSE Santorini Black

On my 2012my 2018 update it recommends you do it in one 3 hr session then switch off, leave at least 15 mins, then on again. Did it on a trip from west mids to Edinburgh. It can look like it is doing nothing for quite a long time especially at first but eventually it speeds up. Where did you source your key from ?

Post #568649 Sat Nov 10 2018 7:08am
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Autobiography1969



Member Since: 17 Sep 2018
Location: S/E
Posts: 464

England 

Most sat nav upgrades or updates must not be interrupted in any way,
if you had any issues with the 1st install then you will have to do it again.

Make sure you have plenty of time and make sure that you do nothing to interrupt its progress,

Good luck.. ===========================================
2012 Range Rover Sport Autobiography 3.0 SDV6 8 speed Automatic
Indus Silver with Hockenheim premium two-tone leather Ebony/Lunar,

Post #568657 Sat Nov 10 2018 1:36pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Not so, recent LR Nav updates that come on a memory stick are huge and the car can be stopped and restarted numerous times during the updating, the system will pick up where it stopped until all the update is completed, just don’t remove the memory stick from the USB port otherwise the update starts from scratch. Having said that the above only works with genuine OEM updates and is not always true for copies bought from a well known auction website. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #568661 Sat Nov 10 2018 3:17pm
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 

The sad thing is i cant reapply the update Sad says the version on the satnav is newer than the usb stick.

im downloading a 2018 version , im wondering if my activation code will work with it.

Post #568668 Sat Nov 10 2018 9:52pm
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 

Ok been looking at this update USB stick . I think it could be a corrupt file causing this ! So want to rerun the update i have paid for.

The 2017 version of the USB stick wont allow me to run it again , its saying the version i currently have is older than whats installed.

Been looking through the files to find out how it detects this . I have a copy of the 2018 update and been comparing.

These files seem to reference version

ALLDATA.KWI
VERSION.TXT

and possibly UPDATE.INF

I have tried replacing these with the 2018 version files, but i get the same error message . So i think its also looking for something else within these files.

I noticed all the Date modified dates are from when the map data was created ( At Factory) , i have now changed these to todays day... Im wondering if its reading the actual date on the data files ( like when it displays a music folder it lists them by modified date instead of by name ) . To Be Continued !

Post #568745 Mon Nov 12 2018 9:54am
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1726

2013 Range Rover Sport SDV6 HSE Orkney Grey

Can you not ask the seller about this? 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #568749 Mon Nov 12 2018 10:32am
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 

Sadly bought it from a ebay seller in June/July . I did ask him via ebay but no reply !

Post #568750 Mon Nov 12 2018 10:37am
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mrluke



Member Since: 22 Apr 2018
Location: Essex
Posts: 270

United Kingdom 

OK , managed to find a bit more info and it seems that when the update is done it actually replaces files completely on the HDD from the update source .

Im thinking a 2018 update could fix this ! so i am now going to purchase the 2018 update and see what happens . Another alternative was to buy a replacement android interface that would remove the satnav and replace it with an android box with 2gB ram, quadcore cpu and storage.

I think if this doesnt work then i might have to do that .

Luke.

Post #569218 Mon Nov 19 2018 10:32am
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