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Hedders007



Member Since: 19 Mar 2015
Location: Sussex
Posts: 86

iOS11 and InControl Apps

Hi guys,
I haven’t used InControl Apps for a couple of weeks, but over the weekend I wanted to use Sygic for navigation. As soon as I selected Sygic on the centre panel, the InControl App changes from the App in use (Sygic) to a black screen with words saying unable to connect to my iPhone (7) and a button to press to retry. The Retry works after a couple of goes, but the black screen always returns within 2 to 6 seconds. The same thing happens with Accuweather and other apps. At all times the InControl Apps app is running on my iPhone and the phone is being charged.
This afternoon I dropped into my local dealer and the flaw replicated itself every time. However, when we tried the technician’s iPhone running iOS 10.3, all worked as normal.

For info, the JustDrive App is the only one that now works from my phone!

Any others with the same problem?

Dealer is now contacting head office on my behalf.

Best wishes,
H.

Post #536956 Mon Oct 02 2017 4:56pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1578

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

JLR know of the problem with iOS 11 and are “working on it” 

Post #536963 Mon Oct 02 2017 6:51pm
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Rowdie



Member Since: 14 Jan 2015
Location: Uk
Posts: 52

United Kingdom 

JLR know of the problem with Mobile Day as well and they are working on that !!. That's for the last 9 months !

Developer community has know about IOS 11 for months.. Seriously great car, Cr*p ICE software

Post #536965 Mon Oct 02 2017 7:06pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1578

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Yes, last I heard from MobileDay was June 2016 as "No, I don't have an update on this. My understanding is that next steps are up to JLR."

Re iOS11, this was last week - "I can confirm that due to the IOS 11 app update it has caused a concern with compatibility and Land Rover are now working to resolve this." 

Post #536968 Mon Oct 02 2017 7:36pm
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Munch6760



Member Since: 02 Oct 2017
Location: Chorley
Posts: 3

England 

Yes mine too, very disappointed with JLR, how long have they known about the Apple update.

Post #536986 Mon Oct 02 2017 9:31pm
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alexa111s



Member Since: 27 Jun 2016
Location: Sevenoaks
Posts: 57

United Kingdom 

OMG glad I saw this as I was about to update.. I'll not bother now !

Post #537106 Tue Oct 03 2017 5:23pm
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Munch6760



Member Since: 02 Oct 2017
Location: Chorley
Posts: 3

England 

Still no joy it’s a joke, anybody else suffering

Post #542169 Wed Nov 29 2017 11:07pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1578

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Seems to work fine now following the update the other day. 

Post #542180 Wed Nov 29 2017 11:53pm
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Hedders007



Member Since: 19 Mar 2015
Location: Sussex
Posts: 86

Well, after two months the App has been updated.
For me, it is now working, at last!

Post #542193 Thu Nov 30 2017 12:51am
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