RRSPORT.CO.UK

    Forum   Gallery   Shop   Sponsors
Home > Dealership Feedback > Lookers Park Royal - the worst service I have had with LR
Post Reply  Down to end
Page 3 of 3 <123
 
SVR575



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1826

United Kingdom 

Do you know what Tyrefitter even if you where looking to order a new SVR it would not make the slightest difference there arrogance and incompetence is first class No 1. Rolling Eyes SVR 2018 in Santorini Black.

Post #540099 Sat Nov 04 2017 8:27am
View user's profile Send private message View poster's gallery Reply with quote
Vadim



Member Since: 20 Apr 2010
Location: London
Posts: 855

United Kingdom 2010 Range Rover Sport Supercharged Santorini Black

I have an update and will type it up a bit later tonight. Long story short, it got to the point where I called them on a Friday and told them if they don't put me through to the person looking after my car I was going to show up with Police because it seemed like they either have lost, damaged or sold my car... Got called back within 10 min to tell me my car was ready. But that's not the whole story, to be continued... Vadim A.

Post #540238 Sun Nov 05 2017 6:35pm
View user's profile Send private message View poster's gallery Reply with quote
Buckster



Member Since: 05 Mar 2015
Location: Hampshire
Posts: 1656

England 2013 Range Rover Sport SDV6 HSE Orkney Grey

Shocked Shocked Shocked 2003 BMW M5 - 5 Litres of V8 Optimax Slurping Goodness in Carbon Black

2013 SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expedition Rack, 4x Warn SBD-160 Spotlights, Warn 9.5XPS Winch, Mantec Underbody Protection and Sump Guard, Full Easy Lift Suspension Module, LR Light Guards, Light Force HTX230 Hybrid spotlights, 18” Compomotive PD1881 on 265/65/18 BF Goodrich KO2, ARB fridge, TuffTrek awning 😎

Post #540245 Sun Nov 05 2017 9:04pm
View user's profile Send private message View poster's gallery Reply with quote
Johnski



Member Since: 02 Sep 2015
Location: North Wales & North Yorkshire
Posts: 1407

Wales 2012 Range Rover Sport SDV6 HSE Lux Sumatra Black

Tyrefitter wrote:
Lucifus wrote:
https://g.co/kgs/Z9VS4T here’s their review link

Shocked Shocked Shocked Shocked
To be honest they are probably all the same,,I sold my14 ab 4 week ago only to get a call from new owner saying engine is Censored ,,,Ive been in touch with Lr about the warranty as it’s transferable,,they said they would email me form to sign so it can be transferred,,I haven’t had email yet & new owner wants it sorting as it’s going to cost 17k plus vat.I wonder if I Foned to say I’m after a new svr would they still take their time,,,,,I don’t think so.
Andy.


Surely Andy your old car would still be young enough, unless over 100,000 miles, to be sold as an Approved car with the full 2 year Warranty package, so would be fully covered by that anyway?
Any car just purchased at these prices would be covered anyway in first 4 weeks so shouldn’t even need your old warranty to be transferred, covered also under sale of goods act etc. Cannot see reason for any problems and it’s the new owner that has to transfer balance of warranty, not you or selling dealer. Most strange indeed. Whistle John

RRS MY12 SDV6 HSE. Sumatra Black/Ebony & Walnut + Dynamic Pack, + Cold Climate Pack + Memory Pack, Digital TV/DVD, Premium Leather, Cornering Lights, Cooler/Fridge Box, & most Options.

Post #540250 Sun Nov 05 2017 10:39pm
View user's profile Send private message View poster's gallery Reply with quote
Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3675

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

Johnski,,its only done 34k & the guy has only had it 3 weeks,,the warranty is tranferable,,LR chester (Hunters) are supposed to be sending me form to sign to transfer warranty but I haven't had anything yet from them unless they have sorted it because I havnt heard from new owner either.

Andy Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Post #540258 Mon Nov 06 2017 12:32pm
View user's profile Send private message View poster's gallery Reply with quote
SVR575



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1826

United Kingdom 

Vadim, my popcorn is nearly finished Wink SVR 2018 in Santorini Black.

Post #540275 Mon Nov 06 2017 4:27pm
View user's profile Send private message View poster's gallery Reply with quote
RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8798

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

The new owner should get on to LRCS and get LR to pay for the engine. There is precedent as I understand it. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #540282 Mon Nov 06 2017 5:39pm
View user's profile Send private message View poster's gallery Reply with quote
npinks
Site Moderator


Member Since: 26 Nov 2007
Location: Watching
Posts: 6716

United Kingdom 

no update Sad

Post #540354 Wed Nov 08 2017 11:27am
View user's profile Send private message View poster's gallery Reply with quote
Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3675

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

I'm just waiting for paper work to transfer warranty to new owner,,i spoke to LR warranty yesterday & the guy said the warranty belongs to the car not the owner so their shouldn't be a problem claiming for new engine.The cost is over 18k+vat.

Andy Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Post #540357 Wed Nov 08 2017 12:42pm
View user's profile Send private message View poster's gallery Reply with quote
npinks
Site Moderator


Member Since: 26 Nov 2007
Location: Watching
Posts: 6716

United Kingdom 

i meant Vadim's update Laughing

Post #540369 Wed Nov 08 2017 3:36pm
View user's profile Send private message View poster's gallery Reply with quote
SVR575



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1826

United Kingdom 

I emailed LPR about the purchase of a new car, guess what nothing, are they still there? Rolling Eyes SVR 2018 in Santorini Black.

Post #540941 Wed Nov 15 2017 2:59pm
View user's profile Send private message View poster's gallery Reply with quote
Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

It isn’t just JLR franchises who are poor at responding to emails - I gave up waiting for my local BMW dealers to get back to me about an i3.............. the Mini dealership on the same site responded immediately and guess who has sold me a new car..... and they are only 20 minutes drive from home so could have done everything on the phone, but doing it by email means that I have a record of everything. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #542349 Fri Dec 01 2017 4:21pm
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
SVR fan



Member Since: 03 Mar 2019
Location: Surrey
Posts: 28

United Kingdom 

Lookers Park Royal are a nightmare. Full of cowboys with no integrity. I was horrified, my first RR and thought it was a premium brand. Is it worth me switching dealers for any servicing etc or stick with where I purchased the car? 2018/19 Range Rover Sport SVR [black]

Post #588712 Wed Oct 16 2019 8:51pm
View user's profile Send private message View poster's gallery Reply with quote
Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

SVRfan, you can take your car to any JLR approved service agent for servicing or warranty claims however if you didn’t buy the car from them then you might not get a courtesy car or you will go to the end of the waiting list for one. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #588732 Thu Oct 17 2019 7:42am
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
Chugga90



Member Since: 25 Aug 2014
Location: Bucks
Posts: 33

England 

SVR fan wrote:
Lookers Park Royal are a nightmare. Full of cowboys with no integrity. I was horrified, my first RR and thought it was a premium brand. Is it worth me switching dealers for any servicing etc or stick with where I purchased the car?


If you are expecting anything better from a Surrey dealer in the guy salmon group, they are definitely not better than you have had so far!

Post #588774 Thu Oct 17 2019 5:15pm
View user's profile Send private message View poster's gallery Post Reply
Post Reply  Back to top
Page 3 of 3 <123
All times are GMT

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2005-2024 Futuranet Ltd & Martin Lewis
RRSPORT.CO.UK RSS Feed - All Forums

Switch to Mobile site