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JPR



Member Since: 07 Aug 2006
Location: Cleveland
Posts: 214

United Kingdom 

HAHA no go on car spy shots, youtube or google 2018 Range Rover Sport, lots of pics of the facelifted SVR about, new AMG Style exhaust system, full matrix LED lights like the new disco etc, new grill, front and rear bumpers etc etc Current

2017 G63 AMG 463 Edition
2018 SVR on order bespoke SVO edition.
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Post #529211 Wed Jun 28 2017 8:44am
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TDV8HST



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1193

United Kingdom 2011 Range Rover Sport 3.0 TDV6 Autobiography Fuji White

360 has your SVR arrived yet? Smile Fuji white. Le Mans interior Autobiography.2011

Post #529328 Fri Jun 30 2017 8:44am
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360



Member Since: 02 Aug 2013
Location: kent
Posts: 73

United Kingdom 2011 Range Rover Sport SDV6 HSE Buckingham Blue

No, still waiting, keep getting broken promises and bull from dealer its deadline day tomorrow either deliver or refund, past caring now the discount I got was good but not worth the agro, was really looking forward to this car but not now this will be my last landrover they seem to treat customers worse than ever,

Post #529566 Tue Jul 04 2017 5:25pm
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wilf



Member Since: 08 Nov 2012
Location: on the naughty step
Posts: 698

Jeez, what a way to treat a customer ordering a range topping car? MY2016 HSE D SDV6

By the age of 50 you have the face you deserve - George Orwell.

Post #529574 Tue Jul 04 2017 7:10pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 15621

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Did you buy through a car broker or a franchised dealership? Have read on loads of forums that many brokers make promises on delivery that they cannot honour - LR dealers used by brokers tend to send them back to the back of the queue in favour of full list price orders ................. check what your contract states for the delivery date, I bet there isn't a hard and fast date that they say the car will be delivered on. 2015MY Corris Grey SDv6 HSE Dynamic, preceeded by a 2.7SE RRS, a 3.6TDv8 RRS, several FFRR's and 2 Evoques.
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW.... my fun car to enjoy bashing and denting 20 years old and still giving loads of fun

Post #529583 Tue Jul 04 2017 7:56pm
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TDV8HST



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1193

United Kingdom 2011 Range Rover Sport 3.0 TDV6 Autobiography Fuji White

360 wrote:
No, still waiting, keep getting broken promises and bull from dealer its deadline day tomorrow either deliver or refund, past caring now the discount I got was good but not worth the agro, was really looking forward to this car but not now this will be my last landrover they seem to treat customers worse than ever,


Very bad , sorry to hear this. Censored Fuji white. Le Mans interior Autobiography.2011

Post #529610 Wed Jul 05 2017 10:40am
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360



Member Since: 02 Aug 2013
Location: kent
Posts: 73

United Kingdom 2011 Range Rover Sport SDV6 HSE Buckingham Blue

Tim in Scotland wrote:
Did you buy through a car broker or a franchised dealership? Have read on loads of forums that many brokers make promises on delivery that they cannot honour - LR dealers used by brokers tend to send them back to the back of the queue in favour of full list price orders ................. check what your contract states for the delivery date, I bet there isn't a hard and fast date that they say the car will be delivered on.

No broker went direct to main dealer
They have told so many lies they forgot what they've said
I'm going to speak to someone senior at head office tomorrow as just not feeling comfortable spending this much money with people who just blatantly lie and they truly believe they are doing me a favour

Post #529625 Wed Jul 05 2017 4:37pm
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m13lky



Member Since: 08 Aug 2016
Location: Scotland
Posts: 127

United Kingdom 

360 I would name & shame them, I was thinking of changing to a £87k AB last of 2017my, spoke to a few dealers & some had sensible discounts available but the trade in on mine was pitiful, it meant they would have around £7-8k on my loaded Hse dynamic at a year old with only 7k miles on, some of them thought they were doing me a favour & some don't even bother coming back to you as soon as you challenge them, seems they think JLR have a god given right to do what they want and we the paying customer will just suck it up! Not me, I'll keep what I have & eventually sell it 3 years old private or trade in again at a hopefully more sensible price!

Post #529629 Wed Jul 05 2017 5:08pm
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jd2uk



Member Since: 01 Apr 2017
Location: Kent
Posts: 17

United Kingdom 

What dealer did you go with? I'm based in Kent and used Rockar Stratford (found through CarWow). They delivered my car in 6 weeks (around 3 weeks ahead of the delivery date I was given when I ordered). Other dealers in Kent were quoting me July and said that no main dealer would be able to get a car faster than that (and if they said they could they were just lying to get my order). Overall I'm very pleased with the Rockar experience (and price!)

Post #529699 Thu Jul 06 2017 11:49am
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360



Member Since: 02 Aug 2013
Location: kent
Posts: 73

United Kingdom 2011 Range Rover Sport SDV6 HSE Buckingham Blue

Well met with dealer head office today what a waste of time. Said sorry but ......
Basically the car is as is they can spray the roof but not to factory spec as would be at local spray shop. He tried to say as the black roof and missing fridge are no cost options on an SVR I had in theory not paid for them so could not reject car on that basis, I replied if you want to go down that route of trying to stop a rejection then I will pass on to my solicitor he then backed down. Won't supply a replacement vehicle as " it's at their choice either replacement or refund " and they would be looking at February 2018 before a car would be built and obviously would be MY18 so there would be cost implications but didn't know what cost, I offered to return the car now and wait but flatly said no
Totally p****d off waited 7 months for a car been repeatedly lied to and treated like a fool JLR are a total let down never again I don't care what car they bring out

Post #531530 Fri Jul 28 2017 2:23pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1464

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Frustrating.

Your contract is with the dealer, not JLR. They have contracted to deliver the car you ordered. If they can't then the contract is broken and you should be put back into the position you were before the contract was made (i.e. no new car, no order, money in the bank).

I think a problem you have is you have the car, so may be viewed as having accepted fulfilment of the contract.

Not sure you can reject using the CRA.

Phil 

Post #531545 Fri Jul 28 2017 6:27pm
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TDV8HST



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1193

United Kingdom 2011 Range Rover Sport 3.0 TDV6 Autobiography Fuji White

So 360 as to the roof ,as soon as you saw the car you would have seen the roof so why did you take it?
Second surely if on the order form it says black roof and fridge this is the dealers error and should make right or order new car?
What a shambles! Fuji white. Le Mans interior Autobiography.2011

Post #531548 Fri Jul 28 2017 6:45pm
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360



Member Since: 02 Aug 2013
Location: kent
Posts: 73

United Kingdom 2011 Range Rover Sport SDV6 HSE Buckingham Blue

They delivered the car to my house and after all the hassle I had gone through I did not notice the roof straight away but did notice the fridge not being fitted, but they assured me I had not ordered it, I took their word as had to rush back to work.. I later checked the order to cross check everything and then discovered the roof and fridge had been ordered, e mailed dealer but as usual got no response hence my meeting with head office today.

The car is great but the dealer is terrible When spending £100K on a car I want what I ordered and the contempt they seem to treat their customers is not acceptable.

Post #531549 Fri Jul 28 2017 7:10pm
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TDV8HST



Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1193

United Kingdom 2011 Range Rover Sport 3.0 TDV6 Autobiography Fuji White

Ok , i feel you have a strong case then , check out denny,s post on the other SVR backed thread.
Car is not as ordered. Fuji white. Le Mans interior Autobiography.2011

Post #531556 Fri Jul 28 2017 8:31pm
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360



Member Since: 02 Aug 2013
Location: kent
Posts: 73

United Kingdom 2011 Range Rover Sport SDV6 HSE Buckingham Blue

Thanks, I have been reading the other thread.

Post #531559 Fri Jul 28 2017 9:02pm
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