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sundeepbakshi



Member Since: 17 Apr 2014
Location: berkshire
Posts: 13

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Baltic Blue
Device error

Hi - I have a 2011 rrsport.
My iPhone 6 used to connect to the audio entertainment fine. It all of a sudden I am now getting a device error. Anyone know what could be the root cause of this? Like I say it never used to happen.

Post #529788 Fri Jul 07 2017 8:53pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1532

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Have you tried deleting it from the RRS and deleting the RRS link from the phone and then starting again? Robin
2008 Range Rover Sport TDV8
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #529791 Fri Jul 07 2017 9:25pm
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sundeepbakshi



Member Since: 17 Apr 2014
Location: berkshire
Posts: 13

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Baltic Blue

I haven't but it sounds like a great idea?

What do I need to do to do that?

Not so techy

Post #529794 Fri Jul 07 2017 10:12pm
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sundeepbakshi



Member Since: 17 Apr 2014
Location: berkshire
Posts: 13

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Baltic Blue

Well I know how to delete it off phone but maybe you can explain what you mean just so I have the full picture.

Post #529795 Fri Jul 07 2017 10:13pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1532

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Hmm - I think I might have been a little optimistic thinking you can easily delete it from the RRS. However what I'd do is:
- on your phone , in settings/Bluetooth, check that you can see the link "LAND ROVER"
- with the RRS switched off it should say Not Connected
- Now turn the RRS ignition on. If all was OK it should change to Connected
- if it doesn't then turn Bluetooth off on your phone
- count to 20
- turn Bluetooth back on
- turn RRS ignition off
- count to 20
- turn RRS ignition on
- Not Connected should change to Connected

If this doesn't work, then the next route is to tell your phone to "Forget this Device"
- In Bluetooth setting on your phone touch the "i" next to LAND ROVER
- Touch Forget This Device
- Switch everything off
- go through the full set up process as if it is a new phone

Hope this helps Robin
2008 Range Rover Sport TDV8
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #529798 Sat Jul 08 2017 6:55am
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sundeepbakshi



Member Since: 17 Apr 2014
Location: berkshire
Posts: 13

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Baltic Blue

Thanks for the detail. When I got up this morning I went out to the the car. Just got in and seen your next message. What I did was forget Bluetooth device switched if etc but still nothing. I changed the name of my iPhone and the rrs console still says device error with the old name.

So I think I need to remove the device off the rrs. Other cars I've had and I am sure it's the same with this, you have a limit as to how many phones you connect, so it makes sense you can also delete old phones right? But either it's a bit knackered! But I cannot see any documents or anything on the internet that tells me how to remove a Bluetooth device from the rrs sport.

Correct me if I am wrong but I think your description is also for removing the rrsport from the iPhone rather than iPhone from rrsport. ? But I. Ugh this be mistaken. Could always pop into my landrover garage down the road I suppose.

Post #529799 Sat Jul 08 2017 7:09am
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1532

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Yes, my procedure is for resetting the RRS system on your phone and I agree with you that it isn't obvious how you can remove phones from the RRS system. It does say you can have up to 8 phones but doesn't say what happens if you try to connect a 9th. Logic says if you tried to connect a 9th then the first one connected would be lost but that doesn't seem to be the case for you.

I hesitate to say do a hard reset on your RRS electrical system but that may be the answer. Would seem to be overkill. If you have a local friendly garage it would certainly be worth a chat with them first Robin
2008 Range Rover Sport TDV8
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #529805 Sat Jul 08 2017 7:46am
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sundeepbakshi



Member Since: 17 Apr 2014
Location: berkshire
Posts: 13

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Baltic Blue

thank you for your time and help...i have been thinking about the hard reset, did it before when funnily enough i had audio issues.

Thanks again.

Post #529806 Sat Jul 08 2017 8:15am
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1532

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

It wasn't a lot of help really -but do publish your resolution when you get there. Best of luck Robin
2008 Range Rover Sport TDV8
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #529823 Sat Jul 08 2017 10:01am
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scousefly



Member Since: 24 Jan 2015
Location: sheffield
Posts: 248

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Sumatra Black
Same car as reporter

I found that the issue cleared when I reloaded the apple tunes app which I had deleted a couple of days before. Don't understand why it needed apple tunes on the phone as I don't use it I always use Spotify but it now works Thumbs Up Thumbs Up

Post #570250 Sat Dec 01 2018 9:01am
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1532

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

There's nowt so queer as .... electrics Shocked Robin
2008 Range Rover Sport TDV8
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #570251 Sat Dec 01 2018 9:28am
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