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Lyonhead



Member Since: 21 May 2016
Location: Cardiff
Posts: 253

Wales 
Russian Range Rover

He doesn't seem very happy does he?? Big Cry

http://www.dailymail.co.uk/news/article-42...r-axe.html

Post #517156 Wed Feb 08 2017 8:22pm
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Pakolainen



Member Since: 14 Mar 2016
Location: Helsinki
Posts: 189

Finland 2006 Range Rover Sport TDV6 HSE Java Black

Very important for DM to mention the it was a Fiskars axe which is a finnish brand. Headline says smashes up - reality. smashes the window.... 2006 RRS 2.7 TDV6 HSe
Alfa Romeo Guillietta 2.0 JTDM 2011
Mazda 3 1.6 2010
Subaru Impreza 2.0 WRX 2005

Post #517164 Wed Feb 08 2017 8:59pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 15645

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Typical JLR agent reply "should have used the 2nd Key, maybe he fitted aftermarket extras........." Not "Please bring the car to a dealer so we can hold you to ransom selling you spares we THINK you need but probably don't and we can have your car for weeks and weeks and weeks and not touch it" ......................... Unfortunately JLR doen't seem to realize that headlines for that one car actually represent the frustrations of a lot of owners who ARE treated like something you stood on on the pavement. So what? The guy didn't take the car to be serviced, did JLR Russia make any effort to remind him, were they charging him extortionate parts prices that drove him away from the dealer network in the first place.............. I have been fortunate to have used 4 exceedingly good dealerships for buying and servicing my JLR cars but as we all know there are outlets that shouldn't hold a franchise their customer services so awful. Similar has happened in China with JLR as well. The attitude of senior management at JLR is "Customers only buy cars and give us loads of money and they expect something in return?" That is the impression many JLR agents around the world seem to give out. Customer Services in the UK are about as much use as a chocolate fireguard as well when it comes to helping out with problems with dealerships. 2015MY Corris Grey SDv6 HSE Dynamic, preceeded by a 2.7SE RRS, a 3.6TDv8 RRS, several FFRR's and 2 Evoques.
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW.... my fun car to enjoy bashing and denting 20 years old and still giving loads of fun

Post #517196 Thu Feb 09 2017 6:02am
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Lonescout



Member Since: 30 Aug 2016
Location: UK
Posts: 34

2006 Range Rover Sport TDV6 HSE Cairns Blue

Was chatting with a guy at the car wash who had had the same problem. He had a euro box (couldn't tell you which sort), so the issue isn't confined to JLR products. His window was fine, he used the second key to open the car and hasn't left his keyless entry key in his car since.
Not a headline grabbing response, I agree, but a far more rational one.

Post #517273 Thu Feb 09 2017 8:37pm
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Morus



Member Since: 11 Feb 2017
Location: London
Posts: 1

United Kingdom 

I keep in my head that Russia is a state of mind... Smile Boku betting

Post #518372 Mon Feb 20 2017 3:11pm
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Hog



Member Since: 03 Dec 2015
Location: Nigeria
Posts: 111

Netherlands 2011 Range Rover Sport 3.0 TDV6 HSE Baltic Blue

It must have been the cold and the Wodka!

Post #518378 Mon Feb 20 2017 4:02pm
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JOCK55



Member Since: 01 Sep 2015
Location: INVERNESS
Posts: 379

United Kingdom 2013 Range Rover Sport SDV6 HSE Firenze Red

I question whether the car WAS actually locked! If you look at the wing mirrors on the car they don't seem to be folded in to me. Correct me if I am wrong, but I am sure the FFRR and the RRS are the same in as much as the wing mirrors fold in when the car is locked. Have a look for yourselves. Maybe the door was frozen shut in that cold weather!!!

I also note that the glass on his car was not the delicate break as soon as look at it type that LR seem to install on the :censored: they sell us Brits, so maybe there is some positive discrimination for the Russian models.

Old Jock "Say what you mean, Mean what you say...... and Do it!"
2015 RRS HSE SDV6 Firenze Red with Santorini Panoramic Glass Roof

Post #518387 Mon Feb 20 2017 5:45pm
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JOCK55



Member Since: 01 Sep 2015
Location: INVERNESS
Posts: 379

United Kingdom 2013 Range Rover Sport SDV6 HSE Firenze Red

I question whether the car WAS actually locked! If you look at the wing mirrors on the car they don't seem to be folded in to me. Correct me if I am wrong, but I am sure the FFRR and the RRS are the same in as much as the wing mirrors fold in when the car is locked. Have a look for yourselves. Maybe the door was frozen shut in that cold weather!!!

I also note that the glass on his car was not the delicate break as soon as look at it type that LR seem to install on the :censored: they sell us Brits, so maybe there is some positive discrimination for the Russian models.

Old Jock "Say what you mean, Mean what you say...... and Do it!"
2015 RRS HSE SDV6 Firenze Red with Santorini Panoramic Glass Roof

Post #518388 Mon Feb 20 2017 5:45pm
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