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Jonty



Joined: 11 Mar 2008
Location: Doncaster
Posts: 110

United Kingdom 2005 Range Rover Sport TDV6 SE Zambezi Silver
Credit where it's due.....LR Dealer customer service

Just taken a call from my local stealer to inform me that there's a software update for my 05 RRS just been released by LR and would I like to book in to have it applied.....

Not sure if this is normal behaviour for all LR stealers but never happened before when I had Audi's or BMW.

Thought it would be nice to recognise when customer service is delieverd..... Thumbs Up

Post #160608 Wed Mar 19 2008 4:37pm
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Jonty



Joined: 11 Mar 2008
Location: Doncaster
Posts: 110

United Kingdom 2005 Range Rover Sport TDV6 SE Zambezi Silver

Sorry...posted in wrong section

Embarassed Embarassed Embarassed Embarassed Embarassed Embarassed Embarassed Embarassed Embarassed Embarassed

Post #160611 Wed Mar 19 2008 5:20pm
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Steve in germany



Joined: 15 Nov 2007
Location: Bad Lippspringe Germany
Posts: 717

Germany 2008 Range Rover Sport TDV8 HSE Stornoway Grey

how long have you owned the car? Speed Limits! not where I live!

2008.5MY RRS TDV8, Stornoway Grey with Ebony & Rhodium. Stornoway mirror covers, Smoked side repeaters, Supercharger centre caps, chrome boot opener, Stanless steel exhaust ends, and of course RRSPORT.CO.UK rear window sticker.

Did have: Q7 3.0TDi S-Line/Tech/Comms pack
Did Have: Disco3 HSE

Post #160614 Wed Mar 19 2008 5:23pm
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Very Annoyed
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Joined: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 14910

United Kingdom 2005 Range Rover Sport TDV6 HSE Zambezi Silver

What's the upgrade for? RRS 2.7 TDV6 HSE Zambezi silver,Alpaca.
On Order - LRX expected 2010
DO NOT CLICK HERE!

Post #160615 Wed Mar 19 2008 5:27pm
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Jonty



Joined: 11 Mar 2008
Location: Doncaster
Posts: 110

United Kingdom 2005 Range Rover Sport TDV6 SE Zambezi Silver

Got the car 6th June at 09:30 last year (sad that I remember I know Smile )

Had only done 15K when I got it......35K later it's the first time I've been called to say there's an update...

Sorry, don't know what the update is for...was too surprised at the call to ask Shocked

Post #160618 Wed Mar 19 2008 5:50pm
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Steve in germany



Joined: 15 Nov 2007
Location: Bad Lippspringe Germany
Posts: 717

Germany 2008 Range Rover Sport TDV8 HSE Stornoway Grey

MMMM I wonder if a salesman might just happen to appear for a quick chat with you, might be a case of chancing their arm for a deal. Maybe i'm just being scepticle of course. Speed Limits! not where I live!

2008.5MY RRS TDV8, Stornoway Grey with Ebony & Rhodium. Stornoway mirror covers, Smoked side repeaters, Supercharger centre caps, chrome boot opener, Stanless steel exhaust ends, and of course RRSPORT.CO.UK rear window sticker.

Did have: Q7 3.0TDi S-Line/Tech/Comms pack
Did Have: Disco3 HSE

Post #160619 Wed Mar 19 2008 6:00pm
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Jonty



Joined: 11 Mar 2008
Location: Doncaster
Posts: 110

United Kingdom 2005 Range Rover Sport TDV6 SE Zambezi Silver

Steve...How could you be so sceptical Shocked ? Smile Smile

I haven't been back to the dealer I bought it from since the day I picked it up.....

The call was from a local dealer to work and to be honest they've had enough warranty work to do on it with out needing to try and sell me another...

Latest little gem was a "Crash box" behind rear bumper that needs replacing...just couldn't put my finger on where the f Censored g rattle was coming from... _______________________________

Currrent: 2005 RRS SE, Silver, Chrome Mirrors, Tinted with a stupid spare wheel!
Gone: Audi A4 2.5 TDi Quattro 180bhp
Gone: BMW 535i
Gone: 1985 Audi Quattro Sad Sad
Gone: Subaru Imprezza Turbo (rubbish)

Post #160621 Wed Mar 19 2008 6:07pm
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Charles Hurst Park Royal
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Joined: 15 Nov 2007
Location: West London W3 0SL
Posts: 443

What's a stealer? Whistle Very Happy James Tayler - General Sales Manager - jamestayler@charleshurstgroup.co.uk
Paul King ----- Service Manager ------ paulking@charleshurstgroup.co.uk
Andy Harding - Parts Manager -------- andrewharding@charleshurstgroup.co.uk

Charles Hurst Land Rover - Park Royal
152 Dukes Road, London, W3 0SL
0208 992 2299 - www.charleshurstlondon.co.uk
15 Mins from the M25

Post #160622 Wed Mar 19 2008 6:11pm
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Jonty



Joined: 11 Mar 2008
Location: Doncaster
Posts: 110

United Kingdom 2005 Range Rover Sport TDV6 SE Zambezi Silver

It's a typo Rolling with laughter Rolling with laughter _______________________________

Currrent: 2005 RRS SE, Silver, Chrome Mirrors, Tinted with a stupid spare wheel!
Gone: Audi A4 2.5 TDi Quattro 180bhp
Gone: BMW 535i
Gone: 1985 Audi Quattro Sad Sad
Gone: Subaru Imprezza Turbo (rubbish)

Post #160624 Wed Mar 19 2008 6:13pm
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Steve in germany



Joined: 15 Nov 2007
Location: Bad Lippspringe Germany
Posts: 717

Germany 2008 Range Rover Sport TDV8 HSE Stornoway Grey

Keep us informed Thumbs Up Speed Limits! not where I live!

2008.5MY RRS TDV8, Stornoway Grey with Ebony & Rhodium. Stornoway mirror covers, Smoked side repeaters, Supercharger centre caps, chrome boot opener, Stanless steel exhaust ends, and of course RRSPORT.CO.UK rear window sticker.

Did have: Q7 3.0TDi S-Line/Tech/Comms pack
Did Have: Disco3 HSE

Post #160627 Wed Mar 19 2008 6:23pm
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Charles Hurst Park Royal
Site Sponsor


Joined: 15 Nov 2007
Location: West London W3 0SL
Posts: 443

Your keyboard may be set to another continent, muddling up the D's and S's Laughing

James Thumbs Up (Your friendly local stealer, er sorry dealer) James Tayler - General Sales Manager - jamestayler@charleshurstgroup.co.uk
Paul King ----- Service Manager ------ paulking@charleshurstgroup.co.uk
Andy Harding - Parts Manager -------- andrewharding@charleshurstgroup.co.uk

Charles Hurst Land Rover - Park Royal
152 Dukes Road, London, W3 0SL
0208 992 2299 - www.charleshurstlondon.co.uk
15 Mins from the M25

Post #160628 Wed Mar 19 2008 6:27pm
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Tim in Scotland



Joined: 30 May 2005
Location: Driving along in my automobile
Posts: 7940

United Kingdom 2008 Range Rover Sport TDV8 HSE Stornoway Grey

Jonty is using the "buyer" character-set whereas you will be using the "seller" character-set James A Carbon Footprint is the mark a lump of coal makes when it's dropped on the ground.

Tata TDv8 HSE - Stornoway/ebony and straight grain walnut with towpack, Tasmods and an HST grille. Coming soon LEDs in the headlights
Staying - Epsom Green Defender 90 for playing off road

Post #160630 Wed Mar 19 2008 6:32pm
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Johngilham



Joined: 03 Aug 2006
Location: Garden of England
Posts: 305

United Kingdom 2007 Range Rover Sport TDV6 HSE Java Black

I would be interested as I have never had any call from my dealer.
On reflection they have probably marked my card!! TDV6 HSE 2.7 07MY Java Black, Ivory Leather Ebony Dash, Privacy Glass, 20" 10 spoke alloys, Sunroof, Carstylingstudio Java/Chrome Grill set, Exhaust Tips by mjlperformance, Side Steps, Clear side repeaters, Mud flaps and Land Rover dust caps.

BMW 320D as the daily runaround

Post #160645 Wed Mar 19 2008 8:37pm
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shmoogle
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Joined: 07 Sep 2005
Location: My arse, Your face.
Posts: 20308

United Kingdom 

They rang me about the VEP back in 2006, but yeah normally these upgrades are customer-request only. In fairness, it would be a nightmare for service depts to phone every owner in their database every time an update came out. Different thing with recalls obviously, but for regular updates.... Confused

Jonty, I've moved this into dealer feedback, but you haven't mentioned who this is? Not much point praising them if we don't know who they are Very Happy 

Post #160726 Thu Mar 20 2008 10:32am
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Jonty



Joined: 11 Mar 2008
Location: Doncaster
Posts: 110

United Kingdom 2005 Range Rover Sport TDV6 SE Zambezi Silver

Of course....silly me Embarassed

Stratstone Doncaster..... Smile

Very pleased with so far _______________________________

Currrent: 2005 RRS SE, Silver, Chrome Mirrors, Tinted with a stupid spare wheel!
Gone: Audi A4 2.5 TDi Quattro 180bhp
Gone: BMW 535i
Gone: 1985 Audi Quattro Sad Sad
Gone: Subaru Imprezza Turbo (rubbish)

Post #160780 Thu Mar 20 2008 12:45pm
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