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Very Annoyed
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Range Rover Survey

Oh there is a god! I have just been called up by Landrover asking if I could spare 1/2 hour next week to do a market research visit about my RRS. Now normally I would say no but this is too good to resist considering the problems surrounding my crash. Of course I could expand my problems and include all fellow member's.

For this 1/2 hour they will give me the princely sum of £20.00!!!!!!!!!!!!!!

Lets be having your problems - this could be interesting! Very Happy 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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Post #9428 Wed Jan 04 2006 5:02pm
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RRUK



Member Since: 10 Jun 2005
Location: Leicestershire
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United Kingdom 2013 Range Rover Sport Supercharged Autobiography Stornoway Grey

You need MDP to send you his letter of faults on a PM, it has a comprehensive list! L319 D4 HSE

1998 110 TUM HS FFR Hard Top XD WOLF

1982 Series 3 SWB

Post #9435 Wed Jan 04 2006 5:27pm
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MDP



Member Since: 14 Jun 2005
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Dont worry RRUK it has already been sent and VA has replied.. cheers Wink 
" WITH MORE EXTRAS THAN A HOLLYWOOD EPIC "

Post #9436 Wed Jan 04 2006 5:29pm
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shmoogle



Member Since: 07 Sep 2005
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OK, here's mine. Some do cross with MDP's list a little so delete where applicable.

1. SatNav routing is OK at best of times, laughable at worst.
2. Failing gas struts leading to post-smack swearing.
3. You can't turn the rear reading lights on/off without being in the back
4. PDC way too sensitive in non-parking situations
5. Clock in ridiculous location and disappears when you're on the PTI
6. Why is the bonnet release on the other side of the car?
7. Rear hatch only closes properly if you slam it, leading to broken number plate light
8. And finally, please could LR make it smaller so it doesn't pick up so many dings. About the size of a Micra should do Wink

Good luck, VA! I have a feeling they might wish they'd never invited you! Laughing 

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Post #9440 Wed Jan 04 2006 6:09pm
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Very Annoyed
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It's now 6.30 and they said they would ring back in ten minutes to arrange a day & times. That was 2 hours ago. I hope they havn't got cold feet! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #9442 Wed Jan 04 2006 6:24pm
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MDP



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Very annoyed wrote:
I hope they havn't got cold feet!
Is this another LR foible ? or just anothe issue with the heating system Wink 
" WITH MORE EXTRAS THAN A HOLLYWOOD EPIC "

Post #9559 Fri Jan 06 2006 10:29am
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Very Annoyed
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MDP wrote:
Very annoyed wrote:
I hope they havn't got cold feet!
Is this another LR foible ? or just anothe issue with the heating system Wink


Very Happy Very Happy

Unfortunately they have not rung me back. Crying or Very sad Crying or Very sad Will let you know if they do. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #9560 Fri Jan 06 2006 10:38am
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shmoogle



Member Since: 07 Sep 2005
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Bunch of chickens - I wonder if they only want people with glowing reports to attend! Rolling Eyes It's good stuff that market research, especially when you can choose the people you want to represent your product! 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up


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Post #9570 Fri Jan 06 2006 11:35am
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Very Annoyed
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Survey time set at 10.00am on 9/1/2006. More Market research but no harm in letting LR know my views! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #9612 Fri Jan 06 2006 2:18pm
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Very Annoyed
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OK I've just completed the survey. It is a 60 question nationwide survey. Questions are like 'Are you happy with ....." Rate 1-5, 5 being no need to change, 1 being bad. Some questions gave you options that you would like added like rear view camera, better sat nav controls etc.

If any members want to ask me anything specific please contact me. Unfortunately they had no questions about customer service etc. which is what I really wanted to highlight. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #10058 Wed Jan 11 2006 12:05pm
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MDP



Member Since: 14 Jun 2005
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Very annoyed wrote:
OK I've just completed the survey. ... Unfortunately they had no questions about customer service etc. which is what I really wanted to highlight.


So there not stupid after all Wink 
" WITH MORE EXTRAS THAN A HOLLYWOOD EPIC "

Post #10062 Wed Jan 11 2006 12:17pm
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Very Annoyed
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MDP wrote:
Very annoyed wrote:
OK I've just completed the survey. ... Unfortunately they had no questions about customer service etc. which is what I really wanted to highlight.


So there not stupid after all Wink


One question they asked was about cleaning the car ' Is there anyway that cleaning the car could be made easier?' How do you answer that one except ask LR to include a LR offical car cleaning bloke on call 24hrs! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #10067 Wed Jan 11 2006 12:35pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
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You could have asked for a set of monogrammed steps so that you could reach the roof to wash it. The monogram would be silver/black for SC owners and green for the others. Then there'd be an aftermarket for swapping the steps for the SC versions of course Wink 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up


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Post #10073 Wed Jan 11 2006 12:40pm
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RRUK



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United Kingdom 2013 Range Rover Sport Supercharged Autobiography Stornoway Grey

That's an odd question but I wonder why they asked it? Is it because like me, they have noticed that this car gets incredibly dirty very quickly?

Personally there should be an EAS override option for cleaning so you can drop it down to the bumpstops for easier access to the roof panel and make it only available when the car is stationary and key NOT in the ignition.

I wonder how many of us will be asked? L319 D4 HSE

1998 110 TUM HS FFR Hard Top XD WOLF

1982 Series 3 SWB

Post #10075 Wed Jan 11 2006 12:49pm
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Very Annoyed
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There were also lots of questions about the quality of stereo and nav system. Questions about attaching ipods & pda's - answered that a lot needs to be improved in aspect to these. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #10080 Wed Jan 11 2006 12:56pm
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